Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

657 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


BL
BOB L.
Sunbury, OH
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
always gets me in right away and very nice to deal with.
having said in my review title , can you guess what came in the mail the next day after picking up my car and paying the bill. I got a15% of any service 300 dollars or more. is it to late to use this coupon?

TV
TODD V.
Galena, OH
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Tires
Great place to get anything automotive done

JD
Julie D.
Galena, OH
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Julie said that she appreciated the service personnel, they were attentive but provided poor communication regarding her service.
This review was collected via phone interview by Customer Research Inc.

ST
Spencer T.
Ohio
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Spencer said the prices are affordable and the service is great.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Delaware, OH
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
David said the business did exactly what they said. He said they completed everything, he appreciates the loaner and it was a very good service.
This review was collected via phone interview by Customer Research Inc.

DB
Dominic B.
Sunbury, OH
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Dominic said the service turned out well and everyone was friendly.
This review was collected via phone interview by Customer Research Inc.

PB
Phil B.
Delaware, OH
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Phil said they do a good job. They are always fair, honest and reasonable.
This review was collected via phone interview by Customer Research Inc.

PW
PEGGY W.
Lewis Center, OH
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Great place to have your auto repaired....
Whenever I have a problem with one of my vehicles I know I can call or just drop it off and they will take care of it. The always call me to discuss the problem, the solution and the price before they repair my vehicle. Their shop is very clean and the people are very professional and friendly. I have even had my adult daughter take her truck up to Rich’s to be repaired. I would recommend Rich’s to anyone who has a car problem or just needs their oil changed, their prices are very reasonable.

TL
Tod L.
South Charleston, OH
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Tod said the business did everything quickly. They got him in on a last minute type of deal, everything was done as he asked, and it was great service.
This review was collected via phone interview by Customer Research Inc.

HM
Harold M.
Delaware, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Harold said that everything went well at this business. He was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Galena, OH
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Jeff said the service was good. He was satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

LL
Lavlesh L.
Galena, OH
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Lavlesh said he was very satisfied at this business. The staff provided services as expected, and he had no complaints. He stated he would absolutely recommend this place.
This review was collected via phone interview by Customer Research Inc.

NM
Noah M.
Sunbury, OH
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Noah said the work turned out great and it was done fast and for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Cincinnati, OH
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Tom said the staff at this facility got him in and out.
This review was collected via phone interview by Customer Research Inc.

BA
Brad A.
Galena, OH
Nissan Altima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/06/2018 Category: Service
Brad said the service took longer than expected, he was originally supposed to get his vehicle back late Friday or early Monday, but he didn't get it back until late afternoon on Monday.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Wickliffe, OH
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Susan said the staff was very courteous and explained things extremely well. They were very easy to work with. They were able to asses her problem quickly after normal business hours. They made the repairs the next day at a reasonable price. They were great.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Ohio
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
David said this business treated him good and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

JR
Josh R.
Omaha, NE
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Josh said they did a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
Galena, OH
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tim said the service the staff provided was fine.
This review was collected via phone interview by Customer Research Inc.

LV
Lewis V.
Galena, OH
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Lewis said the employees provided a really good service diagnostic. They provided him a good deal.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 657 in total