Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

643 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


TS
Tom S.
Cincinnati, OH
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Tom said the staff at this facility got him in and out.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Wickliffe, OH
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Susan said the staff was very courteous and explained things extremely well. They were very easy to work with. They were able to asses her problem quickly after normal business hours. They made the repairs the next day at a reasonable price. They were great.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Ohio
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
David said this business treated him good and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

JR
Josh R.
Omaha, NE
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Josh said they did a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
Galena, OH
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tim said the service the staff provided was fine.
This review was collected via phone interview by Customer Research Inc.

LV
Lewis V.
Galena, OH
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Lewis said the employees provided a really good service diagnostic. They provided him a good deal.
This review was collected via phone interview by Customer Research Inc.

BR
Beckie R.
Galena, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Beckie said the staff at this business were very efficient, they followed through on the repairs and the service was prompt.
This review was collected via phone interview by Customer Research Inc.

ST
Scott T.
Delaware, OH
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Scott said the price was fair and dealing with them was very easy.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Sunbury, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Spoke with Jo. She said the business made it very easy to get things done and get out the door.
This review was collected via phone interview by Customer Research Inc.

CF
Chris F.
Delaware, OH
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Chris said they were quicker than what they told her. They were friendly and the cost was exactly what they told her.
This review was collected via phone interview by Customer Research Inc.

MR
Micheal R.
Delaware, OH
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Micheal said the staff worked on the vehicle quickly and it was done for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
Sunbury, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mike said the staff had great customer service skills.
This review was collected via phone interview by Customer Research Inc.

VS
Vaidyanatham S.
Galena, OH
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Vaidyanatham said the staff were very friendly. The service was done on time, she didn't have to wait.
This review was collected via phone interview by Customer Research Inc.

SC
Shawn C.
Lewis Center, OH
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Shawn said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

BM
Balachandar M.
Galena, OH
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Balachandar said he recommend the business.
This review was collected via phone interview by Customer Research Inc.

AE
Andy E.
Galena, OH
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Spoke with Meredith. She said she always has a pretty good experience there.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Delaware, OH
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Spoke with Carol. She said the staff are polite, did a good job, and were nice to work with.
This review was collected via phone interview by Customer Research Inc.

LS
leah s.
Galena, OH
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Always a great experience
Whether I need an oil change, tire rotation or auto repair, my experience at Rich’s Auto Care always is great! I trust the techs and appreciate the recommendations so I can plan ahead and budget to keep my car in safor, running condition.
Thank you!

JN
Jason N.
Westerville, OH
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jason said, this business does everything perfectly.
This review was collected via phone interview by Customer Research Inc.

ZH
Zack H.
Delaware, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Zack said the service was fast, efficient, and the employees were easy to deal with.
This review was collected via phone interview by Customer Research Inc.