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Rich's Auto Care and Dyno

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(202 Reviews)
-100
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Score Details

5 stars
76%
4 stars
17%
3 stars
1%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Come to Rich's Auto Care and Dyno Services for prompt, affordable, and high-quality auto repairs, as well as friendly customer service. Whether you need car diagnostics, emission repairs, a custom exhaust system, AC services, or engine repairs, you can depend on our full-service auto repair shop in Boise, ID, to meet your needs. We have Come to Rich's Auto Care and Dyno Services for prompt, affordable, and high-quality auto repairs, as well as friendly customer service. Whether you need car diagnostics, emission repairs, a custom exhaust system, AC services, or engine repairs, you can depend on our full-service auto repair shop in Boise, ID, to meet your needs. We have the tools and experience for accurate repair services. ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(208) 367-9265
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
3505 W Overland Rd Boise, ID 83705
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Rich's Auto Care and Dyno's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(202 Reviews)
Write a Review
Recent Reviews
JM
gravatar
Jerry M.
Boise, ID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/24/2022
0
Charged for transfer case that was a used piece of crap
My truck was tied up at Rich's Auto Care & Dyno business for more than a month, sitting unlocked, waiting to repaired. They had the transmission rebuilt by another business, Ultimate Transmission. The transfer case also should have been rebuilt but Rich installed a used case instead at a cost of $1645 parts and labor. This used case was never cleaned as promised prior to installing it in my truck. Therefore I don't know if they were aware the part was defective. After less than 100 miles at a cost of $2638 by Ultimate Transmission, the case had to be rebuilt a second time. Rich claims there is only a 30 day warranty on the used case. Most of those 30 days the truck was on his lot waiting for a leak in the transmission to be fixed. So the 30 day warranty should not apply since I was taking the truck back to him every week due to this leak. He never did fix the leak; I ended up taking it to Ultimate Transmission ( who Rich uses all the time) and they quickly fixed the leak. In doing so they discovered the transfer case was trashed and needed to be replaced again. I paid for the part and labor a second time. I brought this to Mr. Pedraza's attention to no avail.
I feel he should stand behind his work and reimburse me for the defective part charged to me.
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