Rich's Auto Technology


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

186 Reviews

97% Would Recommend
Latest Review 4 days ago
Niel S. on 11/21/2017
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Niel said the staff were friendly and he received excellent service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/15/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Isiah M. on 11/15/2017
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Isiah said the service is awesome. The staff are fantastic people. They always try to help their customers. He has never had a problem with the repairs.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 09/29/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Andy S. on 11/14/2017
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Andy said the staff gave him a good rate. They did awesome and they seemed like good people.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Tim F. on 11/09/2017
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Tim said this business was great.
Vehicle: Buick Century
Category: Service
Service Date: 10/26/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Dain T. on 11/07/2017
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Dain said he would recommend this business for service.
Vehicle: Dodge Avenger
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
James D. on 10/27/2017
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Spoke with Regina. She said she was satisfied. She always gets good results with them.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Zipporah S. on 10/26/2017
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Zipporah said the facility was really kind and informative about the work.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 10/18/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
COLIN F. on 10/23/2017
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"A shop you can trust."
Very good vibes from Rich's. I had a repair that was a little unusual, and was told by another similar shop that it had to be a dealer repair. I took the vehicle to Rich's in first thing in the AM, and they had an estimate for me, all in incl taxes, in less than 20 minutes! Then I was told they could do the work right away, and had a loaner car to use. Seriously! They said the job would be done by 3 PM, and called me just after 2 PM to say it was ready. The work was done properly, and unlike EVERY other time I've used an auto repair shop, there were no grease smudges on the front fenders or elsewhere. Very impressive. I have to say, I kind of wondered when I 1st entered the shop in the morning, & saw my name on a whiteboard in the service lobby welcoming me as a new customer. It's like something from the book on "How to Run a Brilliant Auto Repair Business". I generally drive older vehicles because I know what money pits new cars are. The catch with that is you need a shop like Rich's to make driving an older vehicle work. Definitely 5 Stars.
Vehicle: Kia Sedona
Service Date: 10/19/2017
Review Created: 10/23/2017 06:50 PM
Richard N., Owner at Rich's Auto Technology responded on 10/24/2017
We do our best to go above and beyond your average repair facility. We truly appreciate your kind words and we look forward to helping you on future repairs.
Ernesto V. on 10/23/2017
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Ernesto said he would recommend this business for service.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/11/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Danny T. on 10/17/2017
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Danny said the staff were friendly. He was happy with the good service they provided.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 10/06/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
MARIA C. on 10/07/2017
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"Very professional and polite. Did not try to sell me anything that I didn't need. Great place to go for you car servicing."
Did not try to sell me anything that I didn't need. Great place to go for you car servicing.
Vehicle: Ford Escort
Service Date: 10/05/2017
Review Created: 10/07/2017 05:25 PM
Richard N., Owner at Rich's Auto Technology responded on 10/09/2017
Thank you and we do our best to be the trustworthy place that everyone can bring their car to. 
Joe M. on 09/29/2017
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Joe said he was very satisfied.
Vehicle: Lexus RX 330
Category: Service
Service Date: 09/07/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Richard N., Owner at Rich's Auto Technology responded on 10/09/2017

Thank you

Cindy R. on 09/29/2017
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Cindy said they were honest and fairly priced. They were customer service oriented.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 09/07/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
JOSE C. on 09/16/2017
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"Excellent Business"
The employees are very friendly and polite. I feel like they are very honest.
Vehicle: Chevrolet Equinox
Service Date: 09/15/2017
Review Created: 09/16/2017 06:25 AM
Richard N., Owner at Rich's Auto Technology responded on 10/09/2017
Thank you and we try to advice everybody in the right direction.
JIAN Z. on 09/02/2017
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"Great service"
Very good service and speed in acceptable price
Vehicle: Nissan Maxima
Service Date: 09/01/2017
Review Created: 09/02/2017 07:00 PM
Richard N., Owner at Rich's Auto Technology responded on 10/09/2017
Thank you for the great review.
Matthew H. on 08/28/2017
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Matthew said he would recommend this business.
Vehicle: Dodge Charger
Category: Service
Service Date: 08/22/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Richard N., Owner at Rich's Auto Technology responded on 10/09/2017
Thanks Mathew, we appreciate your business!
Kabisha B. on 08/25/2017
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Kabisha said this business was very informative. Joshua responded to her request in a timely manner and he was really awesome.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 08/24/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Joe F. on 08/22/2017
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Joe said the staff are very easy to talk to and he doesn't feel like he is being cheated. They are very fair.
Vehicle: Volkswagen Cabrio
Category: Service
Service Date: 08/16/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
RON B. on 08/21/2017
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"Couldn't be better"
I took my car in for a routine oil change and found out I had a serious, life threatening issue. Cody went above and beyond to help me solve the issue (which ended up being me buying a new car) and Rich even called me himself out of true concern. The honesty and integrity showed by the guys at Rich's floored me. I wouldn't trust me car with anyone else!
Vehicle: Chevrolet Cobalt
Service Date: 08/15/2017
Review Created: 08/21/2017 09:50 AM
Susie G. on 08/17/2017
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Susie said she would recommend this business for service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 186 in total