Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

383 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


NK
NELLIE K.
Melbourne, FL
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
A Great Team of Technicians at Master Team Automotive!
If your car needs a 50,000 service (i.e. timing belt etc.) OR ANY service done to your car, take it to Kevin and his great team of techs! They service your car right! Give yourself piece of mind in knowing that your getting Excellent work done at a good price!

CE
CHRIS E.
Melbourne, FL
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Excellent work. Great people.
I was told about MTA from coworkers. I’m glad they did. You don’t come across a business/people like this very often.

CD
CLAY D.
West Melbourne, FL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Clay D.
Master Team always correctly diagnoses the problem and works until it is resolved.

Verified Customer
Palm Bay, FL
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
recent experience with Master Team Automotive.
The owner/operators and the mechanic team are very engaging, easy to deal with and offer sane advice and opinions. The added bonus this past exchange was a free ride to work. I couldn't be happier with these guys.

VG
VICTOR G.
Melbourne, FL
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Excellent service!!
I had an emergency with a work truck and Kevin and his team got right to it and got the truck back on the road the same day.

DS
DONNA S.
West Melbourne, FL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
THE BEST
I depend on Kevin and he keeps my VERY OLD TOYOTA running like a new one. Makes me feel safe.
Jeniene C., Vice President from Master Team Automotive responded on 09/26/2018

Thank you, Donna! It's our pleasure to serve you and keep your Avalon running well.

- Kevin


BH
Billy H.
Melbourne, FL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Billy said that he has used the place before, Kevin is honest and fair and he will be back.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 09/26/2018

Thanks for your business and your kind words, Billy. We look forward to taking care of your CR-V in the future.

- Jeniene


SF
Steve F.
Melbourne, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Steve said Kevin is always willing to work with him. He stated that the staff are always pleasant to work with and willing to listen to their customers.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 09/26/2018

Thank you, Steve. It's always a pleasure to serve you.

- Kevin


BD
Barbra D.
Melbourne, FL
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Barbra said this business's employees did a good job on her vehicle. They were very kind, courteous and polite.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 09/26/2018

We appreciate your kind words, Barbara. Thank you for your business!

- Jeniene


BM
BOB M.
Palm Bay, FL
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
master team automotive...very satisfied with customer focus.
I was recommended by a friend from work. I have been looking for a good auto service/mechanic shop for years and always wound up with dealers. Kevin was very engaging, explained everything to my wife and myself (twice) and delivered what he promised. We will definitely be back.
Jeniene C., Vice President from Master Team Automotive responded on 09/26/2018

Thank you for your kind review, Bob. It was a pleasure serving you and I look forward to your next visit.

- Kevin


WC
Will C.
Indialantic, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Spoke with Katharine. She said the staff did a really good job with the service.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 09/26/2018

It was a pleasure serving you. Thank you for your business Will and Katherine!

- Jeniene


LW
Lisa W.
Melbourne, FL
Suzuki SX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Lisa said it was a great experience, they did everything that she would expect at an auto facility. . They advised her with excellence. They did a great job . She will be back.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 09/26/2018

Thanks for your business, Lisa!

- Jeniene


RM
Raffial M.
Palm Bay, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Raffial said the staff were able to find and resolve the issue.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 09/26/2018

Thanks for your business, Raphael. We look forward to serving you in the future.

- Jeniene


JF
Joe F.
West Melbourne, FL
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Joe said that he knows the place well and recommends it.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 09/26/2018

Thanks, Joe! We appreciate your review and business.

- Jeniene


DF
DANA F.
Melbourne, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2018
Great Service!
Kevin really works hard at making sure his customer's vehicles are properly repaired and maintained. For a "non-mechanic" like me, this is really important.
Jeniene C., Vice President from Master Team Automotive responded on 07/30/2018

It is always a privilege to serve your family Dana!
Thank you for the kind review!

M. Jeniene Christensen
Vice President
321-722-1481

DS
DONNA S.
West Melbourne, FL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
SUPER AUTO REPAIR SHOP
i HAVE A VERY OLD AUTO AND KEVIN KEEPS IT RUNNING LIKE A NEW ONE!!!
Jeniene C., Vice President from Master Team Automotive responded on 07/30/2018

Mrs. Sockbeson, 
It is keeping cars like yours running, for wonderful customer's like you that keep us doing what we do! Thank you for the encouragement! Always a blessing!

Sincerely,
Kevin and Jeniene

M. Jeniene Christensen
Vice President
321-722-1481

MW
Matt W.
Palm Bay, FL
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Matt said he recommends this facility.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 07/30/2018

Thank you Matt for taking time to review us. We look forward to continuing to serve your automotive needs in the years to come.

Blessings, 
Kevin and Jeniene Christensen

M. Jeniene Christensen
Vice President
321-722-1481

PG
Pearl G.
Palm Bay, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Spoke with Steven. He said the business is very knowledgeable. They do exactly what they say they are going to do.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 07/30/2018

Thank you Steven and Pearl- 
It is always our goal to communicate efficiently. Thank you for letting us know how we are doing!

M. Jeniene Christensen
Vice President
321-722-1481

LF
LAYNIE F.
Melbourne, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Dead battery
Kevin and Janine were helpful and kind as always. My battery died while my car was in the garage. I called roadside assistance and got the battery charged. I had called Kevin. The battery arrived just as I arrived at Masterteam. Kevin went right out and installed the new battery. I actually made it to a doctor's appointment I thought I would have to cancel. As always, I appreciate the good care I received at Masterteam!
Jeniene C., Vice President from Master Team Automotive responded on 06/28/2018

We are so thankful to serve such awesome customers! Thank you for your kind review. We look forward to keeping your car running tip top as you begin to enjoy retirement!  Congratulations!

M. Jeniene Christensen
Vice President
321-722-1481

DC
Dan C.
Melbourne, FL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Dan said that the facility did a great job.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 06/28/2018

Thank you taking the time to complete our survey. We are thankful to have the opportunity to serve your automotive needs!

M. Jeniene Christensen
Vice President
321-722-1481

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