Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(6,852 Reviews)

ReScore Reviews™ (365)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
91% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Fort Lauderdale, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2020 Category: Service
The people
There alright in my book
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 08/07/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


JP
Joseph P.
Fort Lauderdale, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2020 Category: Service
?
Jose was exceptional. Previous visit was unacceptable.
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 08/05/2020

Thank you for taking the time to respond to our survey. We appreciate you using our service department and look forward to serving you in the future. We would like to apologize to you for not fully meeting your expectation and hope that on your next visit we could earn a “five star” rating. . Best wishes to keep safe and healthy during this difficult time in our country.


DD
Dialine D.
Fort Lauderdale, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020 Category: Service
Excellent
Great service! Amazing people
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 08/04/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


MF
Melquiades F.
Pembroke Pines, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020 Category: Service
Excellent service
The moment I walked into the location I was helped immediately. The service person was friendly and very informative about what needed to be done to my 2018 Hyundai Sonata.
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 08/03/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


NL
Nicole L.
Dania Beach, FL
2017 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020 Category: Service
Staffs
Like to go there but a little pricey (labor)
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 08/03/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


Verified Customer
Boca Raton, FL
2020 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020 Category: Service
Maintenance Service.
None.
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 08/03/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


NI
Novia I.
Fort Lauderdale, FL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2020 Category: Service
Novia
They accommodate you
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 08/03/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


Verified Customer
Pompano Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020 Category: Service
Service Visit
Excellent vist as usual. I waited while my vehicle was serviced. The work was finished in the time promised. My service advisor was attentive and kept me updated throughout the visit. I noted the area I sat n while waiting was thoroughly sanitized as soon as I checked out which was definitely a plus.
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 07/31/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


LR
Laquisha R.
Fort Lauderdale, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Service
Mr. Neely & the driver is always courteous
The location is nice and the employees are kind
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 07/31/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


PA
Paul A.
Fort Lauderdale, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Service
Stefano is amazing
Thank you Stephano, it's always a pleasure this time you got me in-and-out real quickly.
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 07/31/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


YS
Yuzet S.
Fort Lauderdale, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020 Category: Service
Excelente servicio y atención
Me encanta ir a este lugar! Siempre voy y ellos son muy amables en especial el Sr José Flechas! Siempre muy servicial, amable y atento
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 07/30/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


NR
Nancy R.
Miami, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020 Category: Service
Great sales men
The GM is Awsome and sexy . I had two young guy sales men Jahniy and I think claud ? He's new . 2 days in and he also helped me get my car . I love it . I love going to rick case Hyundai . They are the best dealership. I also love Robert . My sales men.
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 07/30/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


SV
Salomon V.
Tamarac, FL
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020 Category: Service
Excellent Service by Robert
Robert labelle again went beyond of what I expected, resolved all my issues and answered all my questions in a professional matter.
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 07/30/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.


Verified Customer
FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020 Category: Service
They are great
very helpful
MILLARETH K. from Rick Case Hyundai Fort Lauderdale responded on 07/29/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it means so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.

Thank You
Midgi Kasten
Customer Relations Coordinator

OP
Osmay P.
Miramar, FL
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020 Category: Service
Good service
Robert was my representative at the service area and he was kind and professional at all times.
He was able to answer all my questions and concerns.
MK
MILLARETH K. from Rick Case Hyundai Fort Lauderdale responded on 07/29/2020

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it means so much to us when hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Best wishes to keep safe and healthy during this difficult time in our country.

Thank You
Midgi Kasten
Customer Relations Coordinator