Rick Case Hyundai Fort Lauderdale

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when we hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support.

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when we hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support.

Thank you for taking the time to respond to our survey. We appreciate you using our service department and look forward to serving you in the future. We would like to apologize to you for not providing you with the service the proper service on your recent visit, we will be reaching out to you by telephone to further follow up regarding this service so we can make the necessary changes to make your next service a five star experience. Once again my apologies, and hope we can regain your confidence. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support.

Thank you for taking the time to respond to our survey. We appreciate you using our service department and look forward to serving you in the future. We would like to apologize to you for not providing you with the service the proper service on your recent visit, we will be reaching out to you by telephone to further follow up regarding this service so we can make the necessary changes to make your next service a five star experience. Once again my apologies, and hope we can regain your confidence. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support.

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Granting us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it means so much to us when we hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support, and we wish you all the best for a happy, healthy and prosperous 2021.

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Granting us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it means so much to us when we hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support, and we wish you all the best for a happy, healthy and prosperous 2021.

Thank you for taking the time to respond to our survey. We appreciate you using our service department and look forward to serving you in the future. I am not sure if you actually meant to give Ernest a "1 star” rating, which is a very low rating as your comments indicated that he provides exceptional service, I will be calling to see if we did not provide the best service today. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support.

Thank you for taking the time to respond to our survey. We appreciate you using our service department and look forward to serving you in the future. We would like to apologize to you for not fully meeting your expectation and hope that on your next visit we could earn a “five star” rating. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support.

Thank you for taking the time to respond to our survey. We appreciate you using our service department and look forward to serving you in the future. We would like to apologize to you for not fully meeting your expectation and hope that on your next visit we could earn a “five star” rating. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support.

Thank you for taking the time to respond to our survey. We appreciate you using our service department and look forward to serving you in the future. We would like to apologize to you for not providing you with the service the proper service on your recent visit, we will be reaching out to you by telephone to further follow up regarding this service so we can make the necessary changes to make your next service a five star experience. Once again my apologies, and hope we can regain your confidence. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support.

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Granting us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it means so much to us when we hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support, and we wish you all the best for a happy, healthy and prosperous 2021.

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Granting us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it means so much to us when we hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support, and we wish you all the best for a happy, healthy and prosperous 2021.

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Granting us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it means so much to us when we hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support, and we wish you all the best for a happy, healthy and prosperous 2021.

Thank you for taking time out of your busy day to respond to our survey. It was a pleasure serving you and we look forward to providing for all of your future service needs at our service department. Providing us this “Five Star” report today is very much appreciated, as we all strive to make your visit as pleasant as possible and it mean so much to us when we hear back from our best customers like yourself. We will continue to try to make every visit a pleasant one and hope to see you soon. Our best wishes to keep safe and healthy during these uncertain times created by the corona virus and the general anxiety being experienced in our communities throughout America. Thank you again for your support.

I read your survey this morning and immediately went to our tester to see if indeed a proper test was done to your battery on your last visit, and it was using the Hyundai Battery tester. The tester determined that your battery has specifications lower than it should per Hyundai and is predicting a failure shortly and therefore recommended a replacement which in turn the advisor presented to you. If you take a look at the reprint of the test it shows the time and each area that this tester looks at before determining it present condition. You will also notice that this test is vin specific and documents the last 6 digits of your vehicle identification number along the date and time. I am concerned that you believe that we were attempting to take advantage of you which is not at all for what this company attempts to do and either the tester is inaccurate or the other tests performed at Autozone are not as detailed as the Hyundai special tool which we use. Please take a look at the results and you will see what it shows in each category and have a look at the test results you got from Auto Zone. I would be happy to retest the battery in your presence so we both can see the outcome of this test and maybe I can regain your trust in Rick Case and our staff, and maybe prevent you being stranded at a most inopportune time. If the battery is indeed in need of replacement I will try with my Hyundai rep to get you some assistance as the battery is not long out of its original coverage and you are a regular customer of ours.

Please let me know.