Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

463 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


FM
Fred M.
Santa Maria, CA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Fred said the service at this business was good. He appreciates their service. The staff did a good job. They took care of all his needs.
This review was collected via phone interview by Customer Research Inc.

CP
Christi P.
Santa Maria, CA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Fast, great customer service
Friendly customer service, fast repair service

CO
Chuck O.
Santa Maria, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Chuck said the employees did good work, but the prices were a little higher than he anticipated.
This review was collected via phone interview by Customer Research Inc.

RA
Robin A.
Santa Maria, CA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Robin says that when she called them when her vehicle had a problem they fit her in and give her a ride home. She was happy that they didn't charge her for changing a head light.
This review was collected via phone interview by Customer Research Inc.

NC
Natalie C.
Santa Maria, CA
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Spoke with Amy. She said she took her vehicle to a second facility was told that the things this business recommended were not really needed. However, they were very conscientious and very nice.
This review was collected via phone interview by Customer Research Inc.
Erick E. from Rick's Car Care responded on 10/29/2018

Amy, thank you for your feed back. There seems to be some miscommunication. I reviewed the digital inspection we performed on the vehicle and from what I see from the pictures there are some items that appear to need service. Natalie was sent a copy of the digital inspection for review, however if you would like it sent to you I would be more then happy to send it. I would appreciate the oportunity to resolve this miscommunication. Please give me a call here at the shop. (805) 937-6033.

Thank you,
Erick Enright


JI
Jim I.
California
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Jim said they were quick and reasonable. The technician explained everything really well.
This review was collected via phone interview by Customer Research Inc.

AW
Alan W.
Santa Maria, CA
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Alan said he was very satisfied with the service at this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jennifer M.
Santa Maria, CA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Excellent service
Terry was extremely thorough and polite. The communication and service was top notch. I will definitely be a repeat customer.

BH
Bethany H.
Orcutt, CA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great
I love Ricks Car Care...Ive taken my cars to them for many years and they've proven themselves to be trustworthy and efficient many times. Theyve gone over and above for me many times just because theyre good people. Wouldnt want to have to take my car anywhere else!

JV
Jullian V.
Santa Maria, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Oil Change & Engine Check Light Review
Called to make appointment to check engine light problem and oil change. As always staff are friendly and accommodating. Advised me in advance that they might have to keep my vehicle for most of the day. They called to keep me posted on what they were doing to my vehicle. Picked up my vehicle at the time promised and all was good to go. We trust Rick’s Car Car with all our vehicles. Thank you 👍👍

GK
Grady K.
Santa Maria, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Grady said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CH
Carl H.
Santa Maria, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Carl said the service was good.
This review was collected via phone interview by Customer Research Inc.

EE
Ed E.
Santa Maria, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Customer ca re
Eric, Terry and the rest of the crew really go out of their way to make sure their customers needs are being met.

MG
Margaret G.
Santa Maria, CA
Mazda Millenia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Margaret said they are trustworthy.
This review was collected via phone interview by Customer Research Inc.

KL
Kristyn L.
Santa Maria, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Great service
Ricks Car Care is always efficient and fair.

ET
Eloise T.
Santa Maria, CA
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Eloise said this business is always nice to her. They get her vehicle fixed quickly and she trusts them.
This review was collected via phone interview by Customer Research Inc.

RW
Ryan W.
Santa Maria, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
O2 sensor
They traced a bad wire to my o2 sensor that i never would have found quick. Got me in and out the service was awesome I will definitely be using them again.

SJ
Sharon J.
Santa Maria, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Best service and knowledge
Terry and crew were very helpful and did exactly what they said they were going to do. New engine plus all that was needed

RP
Ray P.
Santa Maria, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Ray said he was looked after and he was in and out in no time. The staff was courteous.
This review was collected via phone interview by Customer Research Inc.

AW
Alec W.
California
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Alec said this business's employees were very nice to talk with. He stated he thought they did very good work.
This review was collected via phone interview by Customer Research Inc.