Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

592 Reviews

99% Would Recommend
Latest Review 20 days ago

Reviews


JG
JENNY G.
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Progessionalism
They staff are great. Very knowledgeable and helpful. I appreciated their assistance.

JM
Joe M.
Atascadero, CA
Volkswagen Thing
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Joe said the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Templeton, CA
Audi A4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Spoke with Uli. She said the owner had very good customer service.
This review was collected via phone interview by Customer Research Inc.

PW
Paul W.
California
Audi A7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Paul said the staff was friendly and knowledgeable. The service was good and timely.
This review was collected via phone interview by Customer Research Inc.

RP
Richard P.
Atascadero, CA
BMW 5 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Richard said all the technical things at this business were fine, but they said they would call him back and he did not hear from them for 3 days. He is happy that this business is here.
This review was collected via phone interview by Customer Research Inc.

JR
JUDE R.
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Knowledgeable and kinds staff
Our experience with Rick's was great. We were lucky to land there when driving through... our car problem was diagnosed quickly, they gave us a ride to pick up a rental car, had the work done asap on their next business day. Amazing to run into a VW mechanic in this area that works in a local shop - who knew?! Thank you Rick's staff!

DA
Dana A.
California
Porsche Boxster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Dana said that he was pretty pleased with his service but they missed resetting something he specifically had requested.
This review was collected via phone interview by Customer Research Inc.

TO
TIM O.
Atascadero, CA
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
GTI work
They really took care to make sure my car was running its best! Theywere very fast getting it done and kept us informed all along on what it needed. I will always take my GTI to them in the future! I highly recommend them to anyone needing work done.

RM
Robert M.
Atascadero, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Robert said the service was good. He was satisfied with it.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Paso Robles, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
PVC Valve leak caused high and erradic erratic
As first time customer, Rick's had the best info to questions from our Internet search . Repair completed on time and less than estimate. We highly recommend this shop.

AC
Adam C.
Paso Robles, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Adam said this business was quick and efficient. They worked with him on the price.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Atascadero, CA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Greg said the staff was great.
This review was collected via phone interview by Customer Research Inc.

TF
Tony F.
California
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Tony said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Atascadero, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jeff said they have good service.
This review was collected via phone interview by Customer Research Inc.

JL
Justin L.
California
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Justin said that the staff are great and he recommends them all the time. On the drive home, he noticed the vehicle started smoking and behaving oddly so he pulled over and saw that oil was all over the engine. The dipstick was in the compartment but not fastened properly, resulting in spillage. He will call Brian at the business tomorrow.
This review was collected via phone interview by Customer Research Inc.

LH
Laura H.
California
Mercedes-Benz C240
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Laura said her father felt like he was being scammed and overcharged for parts and labor.
This review was collected via phone interview by Customer Research Inc.

DW
Dc W.
California
Mercedes-Benz 240D
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
DC said he was satisfied with the service he received from this business.
This review was collected via phone interview by Customer Research Inc.

JD
Jason D.
California
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jason said the service was excellent and it came in under budget.
This review was collected via phone interview by Customer Research Inc.

JT
Joseph T.
California
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Joseph said the employees did the job in an efficient amount of time and didn't charge him much.
This review was collected via phone interview by Customer Research Inc.

MM
Maureen M.
Creston, CA
Toyota Prius v
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Maureen said the staff were honest, dependable, trustworthy, and the service was affordable.
This review was collected via phone interview by Customer Research Inc.