Rick's German Performance


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

503 Reviews

100% Would Recommend
Latest Review 5 days ago
Rafael S. on 11/16/2017
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Rafael said this business was the best.
Vehicle: BMW 323is
Category: Service
Service Date: 11/09/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Theresa C. on 11/15/2017
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Theresa said the staff were very friendly and quick.
Vehicle: Volvo S40
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Henry W. on 11/13/2017
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Henry said this business is friendly and helpful. He would like to thank them for all the help.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 10/24/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Samual M. on 11/13/2017
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Samual said the business provides good work and good customer service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/01/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Don B. on 11/13/2017
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Spoke with Mary. She said the employees did exactly what was asked of them and she has great faith in them. She is glad they're in the area and she trusts that they will do a great job.
Category: Service
Service Date: 11/01/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
TINA D. on 10/31/2017
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"Peace of mind"
I was at my wits end with my Audi and because I am new to the area I did not know where to take it or who I could trust. Thank goodness I found Ricks!!!! Bryan and Bob took such great, and straight forward care of me and my Audi and managed to fix the issues I was dealing with for over 3 months in one day. They did not talk down to me and explained everything that needed to be done.
They were fair on costs, and letting me know what had to be done now and what I could come back for. Great Shop and great knowledge staff. I will only treat my Audi to the best service and that is RICKS. I’d recommend this shop to everyone who owns a German made car.
Vehicle: Audi A6
Service Date: 10/30/2017
Review Created: 10/31/2017 09:32 PM
Wes B. on 10/31/2017
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Wes said the business took care of problem and lived up to their great reputation. He will go back for more service again.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 10/10/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
ALMA D. on 10/30/2017
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"replaced thermostat on my 20056 MBZ C230 "
Great customer service
Vehicle: Mercedes-Benz C230
Service Date: 10/20/2017
Review Created: 10/30/2017 12:46 PM
Liz B. on 10/27/2017
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Liz said she appreciates the staff of the business for taking care of her needs in a timely manner.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
JENNIFER C. on 10/25/2017
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"Amazing"
One of the all-time best auto repair shops around. I was helped by Rick himself, the owner. What a great guy! His crew are amazing!
Vehicle: BMW 5 Series
Service Date: 10/20/2017
Review Created: 10/25/2017 08:07 AM
Marcel B. on 10/17/2017
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Marcel said the business gave him more than he asked for. He had asked them to look into his windshield wiper fluid and they were able to fix it for free when they could have charged him for it.
Vehicle: Audi S4
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
David N. on 10/17/2017
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David said he has known the business for years. They have good pricing and good customer service. They have a good location and the hours were good.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 10/05/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT E. on 10/12/2017
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"Efficient use of my time "
Every person working at Rick’s is friendly and courteous. They are always willing to work with my crazy schedule.
Vehicle: BMW 5 Series
Service Date: 10/06/2017
Review Created: 10/12/2017 08:33 AM
Richard L. on 10/11/2017
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Richard said this business was very thorough in answering questions. They were very quick, professional, friendly and cost effective. He looks forward to doing more business with them.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/04/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Joanne H. on 10/06/2017
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Joanne said the business was good.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 09/12/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
STEVE L. on 09/27/2017
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"Fuel pump and oil change"
Thanks pals, you the best in town.
Vehicle: Volkswagen Passat
Service Date: 09/26/2017
Review Created: 09/27/2017 09:11 PM
THERESA K. on 09/21/2017
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"Always available to help!"
Brain is always very helpful when I call for any question or concern about my vehicle. They get my car into the shop right away and are prompt and professional. Wouldn't go anywhere else to service my BMW!
Vehicle: BMW X5
Service Date: 09/15/2017
Review Created: 09/21/2017 03:43 PM
GARY E. on 09/16/2017
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"Mecedes ML350 Bluetec Service"
My first visit to Rick's Performance. Excellent, knowledgeable, professional service. Did the scheduled service and complete brake job.
Vehicle: Mercedes-Benz ML350
Service Date: 09/14/2017
Review Created: 09/16/2017 07:16 AM
Heather G. on 09/15/2017
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Heather said the business took good care of the vehicle.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Diego C. on 09/14/2017
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Diego said this business took his original phone call and they answered all of his questions. He said he felt comfortable with the staff and he took his vehicle to the business. They completed the work on his vehicle sooner than he expected and they gave him a list of items that he may need in the future.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 503 in total