Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

762 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JG
Jenny G.
Eau Claire, WI
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Tire leak
Had a tire that was slowly leaking air. Stopped in to get prices - prices were reasonable. Able to get it done that afternoon. Great friendly service!

SJ
Sam J.
Saint Paul, MN
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Sam said the staff communicated well. They explained the details, and updated him often.
This review was collected via phone interview by Customer Research Inc.

DZ
Dick Z.
Eau Claire, WI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Best Auto Service in Eau Claire
Rick's is simply the best and here is why.
Shawn and his staff are extremely competent.
They are honest.
They explain their work.
They care about all customers.
Trying is believing.

EN
Emily N.
Eau Claire, WI
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Service
Emily said that the place was fast and efficient, but now the vehicle has a new noise. They are aware of this.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Schofield, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Scott said that everything at the place was great, it was a good experience.
This review was collected via phone interview by Customer Research Inc.

FS
Fadi S.
Eau Claire, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Fadi said the business provided a reasonable service and good communication.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Eau Claire, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Great local shop for inexpensive repairs
I had a o ring gasket done on my distributor cap. It was a snowy past few days, so the owner had to plow the parking lot no biggie, got to sit inside out of the -30 degree weather and work was done for the quote I was given.

The job was done with extra effort in cleaning up oil underneath the leak and not charging me for a $1 gasket.

If you need a job done on your car, call up these guys and get it done right.

GM
Greg M.
Eau Claire, WI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Greg said he received good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Colfax, WI
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Honest service
As a single woman, Rick’s has helped me care for my car when other shops have tried to cheat me out of money/service.

JK
John K.
Eau Claire, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Great service
Attention to details

JB
Jo B.
Eau Claire, WI
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Terrific service!
This is the best place in Eau Claire for getting your car fixed, oil change or any other auto service! They are attentive, knowledgeable and very reasonable in price!

DG
David G.
Eau Claire, WI
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019 Category: Service
David said the service was very good.
This review was collected via phone interview by Customer Research Inc.

DL
Diego L.
Eau Claire, WI
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Diego said they solved the problem and were nice people.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Eau Claire, WI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Everything you could want.
They check to see if parts that have to be replaced are under warranty. The work is done when scheduled. They alert you to problems just hatching that could get really bad later. Prices are fair and service is courteous.

DN
Dan N.
Eau Claire, WI
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Great
Always good servuce

AH
Al H.
Wisconsin
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Al said the staff was friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Augusta, WI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Good Service
Respectful. Good service. Fair prices.

SS
sebastian s.
Eau Claire, WI
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Friendly service, usually always available when something happens to your car.
Car took a little longer than I expected to get fixed but that was due to parts. Anytime I’ve gone to Ricks they’ve been very friendly and able to diagnose problems that I have had concerns about.

AD
Allen D.
Eau Claire, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Great service
Always great complete service.

CO
Caleb O.
Eau Claire, WI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Caleb said that the place was honest and he appreciated them showing him the needed repair, and the updates throughout the service.
This review was collected via phone interview by Customer Research Inc.