Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

682 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


WL
William L.
Cedar Park, TX
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
William said there was an issue but Sean wanted to do the service right.
This review was collected via phone interview by Customer Research Inc.

IL
Ian L.
Wisconsin
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ian said the staff listened to his concerns, gave him a list of everything that was wrong, and worked with him well.
This review was collected via phone interview by Customer Research Inc.

NA
Nathan A.
Eleva, WI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Nathan said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

ND
Nikki D.
Eau Claire, WI
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Nikki said the business always takes care of her.
This review was collected via phone interview by Customer Research Inc.

SD
Spencer D.
Menomonie, WI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Spencer said the staff were open to try different things to be able to repair his vehicle. He needed a new transmission overhaul. They were willing to try different methods to try and save him time and money. Their work is prompt, and they were easy to talk to.
This review was collected via phone interview by Customer Research Inc.

RC
Ryan C.
Eau Claire, WI
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Ryan said he was told his vehicle would take an hour to an hour and a half. He waited for 3 hours and the phone system was down.
This review was collected via phone interview by Customer Research Inc.

WP
Walter P.
Eau Claire, WI
Oldsmobile Bravada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Walter said that the facility is always good, he has been going there many years and appreciates the advice he receives. The staff never try to do unnecessary work and are very honest.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Eau Claire, WI
GMC Acadia
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Lisa said the service and the pricing was good. However, she said she had to take her vehicle back a 2nd time 2 weeks later to have them check the air conditioner. She said she had to wait a long time.
This review was collected via phone interview by Customer Research Inc.

LB
Lee B.
Eau Claire, WI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Lee said the business was straight forward and did not try to do a lot of work that he did not ask for.
This review was collected via phone interview by Customer Research Inc.

MF
Manny F.
Eau Claire, WI
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Manny said he was happy with the communication and what the employees did.
This review was collected via phone interview by Customer Research Inc.

SS
Sebastian S.
Eau Claire, WI
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Sebastian said the business does a pretty good job and the staff are friendly to talk too.
This review was collected via phone interview by Customer Research Inc.

BA
Bobby A.
Wisconsin
Land Rover LR2
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Bobby said the staff are good and friendly.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Eau Claire, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
2 months later the car is working like new again.
Our car is working like the day we picked it up. Gas mileage improved too. We received the $80 rebate for the (4) new struts that we had you install. Thanks again for getting the form for us. It was easy to fill out and we got the rebate back a few days ago.

RM
Randi Jo M.
Eau Claire, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Great communication from service providers
I was recently referred to Rick’s Auto from the wonderful folks at Don’s Auto for a repair on my Land Rover. Rick’s was not only able to get my car in quickly but had a diagnosis and repair completed within 2 days so I could get out on the road for my cross-country drive. They’re friendly, explained the parts and repair work in a way I could easily understand, showed me my old parts, and did it all for a great price. Will definitely bring my car back to Rick’s if needed in the future.

AS
Anton S.
Eau Claire, WI
Volvo XC70
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Anton said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

RC
Roy C.
Eau Claire, WI
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Roy said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

AR
Alice R.
Eau Claire, WI
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Alice said this business staff was very courteous.
This review was collected via phone interview by Customer Research Inc.

MO
Mark O.
Eau Claire, WI
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Laurie. She said everything that needed to be completed was done, but it took a bit longer than expected.
This review was collected via phone interview by Customer Research Inc.

PH
Patrick H.
Chippewa Falls, WI
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Patrick said the staff were really good. When he asks them what they're doing, they gave him highly intelligent responses. They walked him through everything afterwards, and showed him what was done.
This review was collected via phone interview by Customer Research Inc.

KO
Katie O.
Green Bay, WI
Oldsmobile Bravada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Katie said the staff was really helpful and quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 682 in total