Reviews
Verified Customer
Subaru Forester
Verified Customer
Very accommodating!
I had an emergency situation to happen. I called and Frankie answered the phone. Short version, I called just before lunch on Thursday and by Monday morning, my problem was rectified. Part had to be ordered and places are closed on the weekend! Wonderful service and staff!
Recommended
HK
HARRY K.
Chevrolet Equinox
Verified Customer
Efficient, polite, great work, timely.
They are very professional. The place is clean and has a nice waiting area. All employees were courteous and kind. Work was great and finished repair ahead of time. Would definitely take my vehicle to them again if needed.
Recommended
SH
SUE H.
Sevierville, TN
Toyota Camry
Verified Customer
Knowledgeable, Professional, Friendly
Rick's Service Center has the utmost professional staff and service techs. It is difficult to find great service these days, however Rick's has and exceeds expectations. A direct, no nonsense approach to auto care...thank you.
Recommended
Verified Customer
Hyundai Accent
Verified Customer
A great honest car repair shop!
I am so very pleased with the service at Rick’s and also the employees. Everyone was so nice. I was treated like a valued guest. My car was looked at, fixed and ready to go before I got off work. I will Definitely use them again!! They were highly recommended to me and I was not disappointed!
Recommended
JG
JANET G.
Sevierville, TN
Chevrolet TrailBlazer
Verified Customer
Great service that was fast, great price!
Thanx so much for getting my car in to be looked at so quickly. I had a couple serious issues that y'all got to in no time! We will definitely be back when needed & will certainly recommend y'all to everyone we know!
Recommended
JR
JOHN/SARAH R.
Toyota Sequoia
Verified Customer
Quoted, fixed, and back on the road fast.
Called the shop because my a/c unit stopped working properly. That’s a problem mid-August. Frank said they could get it in the next day. They had the car apart and assessed the next morning, quoted the repair, and had it fixed and running again that afternoon. Can’t beat it!!
Recommended
MC
MISSY C.
Mercedes-Benz C-Class
Verified Customer
Always love Ricks!!! Always fair, honest & knowledgeable
They have always been fair on prices and knows how to work on all cars foreign and American made. Their customer service is outstanding.
Recommended
SH
STEVE/STEPHANIE H.
Sevierville, TN
Chevrolet Equinox
Verified Customer
Thank you!
This is about the 4th time I’ve taken a vehicle to Ricks’s and I have always been happy with the outcome. Once again this time they took care of my problem and made me feel confident and comfortable with the diagnosis and outcome. I wouldn’t take my car anywhere else!
Recommended
MB
MADONNA B.
Ford Police Interceptor
Verified Customer
VERY KNOWLEDGEABLE ABOUT REPAIRS HONEST
I'VE ALWAYS RECEIVED EXCELLENT CARE WHEN I'VE HAD TO HAVE REPAIRS,I RECOMMEND THEIR SERVICES
Recommended
SJ
SARA J.
Kia Rio
Verified Customer
Rick make sure his customers are satisfied
I really appreciated the way it didn't take anytime to get my car checked out and they told me everything I needed to get fixed I really appreciated them
Recommended
LG
LINDA/LARRY G.
Sevierville, TN
Ford Explorer
Verified Customer
Great service!!!
Been going to Ricks for years and always have been pleased with the service and cost
Recommended
DO
DARLENE O.
Sevierville, TN
Lincoln Aviator
Verified Customer
Rick’s Service
Great customer service...honest diagnosis and work...I have been going to Rick’s Service for 10 + years and they never disappoint!
Recommended
CS
CHRIS S.
Honda Odyssey
Verified Customer
Outstanding customer service and expertise.
Rick's Service Center went over and beyond to be sure they were able to service my vehicle in a timely manner. They took me in without an appointment and finished my vehicle within hours the same day.
Recommended
GD
GENE/ELLEN D.
Kodak, TN
Ford Pickup
Verified Customer
Just what's needed.
Frankie called, advised, and then Rick's did only what was needed. Quickly and completely repaired at fair price..
Recommended
JS
JAMES S.
Dodge Durango
Verified Customer
Battery issue
Fast service . People you can trust with ur car.
Highly recommend.
Highly recommend.
Recommended
MM
MELODY/BILL M.
Sevierville, TN
Toyota Tundra
Verified Customer
Knowledgeable people
Love Rick’s Service Center!
Recommended
GS
GREG/SANDY S.
Sevierville, TN
Jeep Grand Cherokee
Verified Customer
Convenient location
Me and my husband have been bringing our Jeep's here for a few years now and we totally trust them to be honest with us! They always take the time to fix things right.
Recommended
AG
ANGEL G.
Acura RDX
Verified Customer
Fast, friendly service
Customer service is great! I was in and out for an oil change in well under an hour.
Recommended
DP
DON P.
Ford F-150
Verified Customer
Super Service.
When you are stranded 200 miles from home and need help this is the place to go. Top notch service. They explained everything that was going on and what needed to be done. Wife and I really appreciate everything.
Recommended
HG
HAROLD G.
GMC Sierra 1500
Verified Customer
Top of the line SERVICE!
Excellent service. Timley, efficent and very professional!
Recommended