Rick's Service Center


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

689 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 21 hours ago
JACK H. on 10/21/2017
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"Comfortable place and nice people. "
Good service.
Vehicle: Toyota Avalon
Service Date: 10/18/2017
Review Created: 10/21/2017 05:36 AM
TODD A. on 10/18/2017
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"I like the phone call explaining the needs before repair is done"
One recommendation I would ask to be considered: if the vehicle will not be finished that day - getting a call as soon as the shop knows it will not be would be appreciated. This last time I had the vehicle in the technician had to leave on a family situation (understandable) and I was made aware of this when I called in to check on progress on the vehicle.
Vehicle: Dodge Pickup
Service Date: 10/17/2017
Review Created: 10/18/2017 02:43 AM
JOE G. on 10/06/2017
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"Great service"
Great, friendly service!
Vehicle: Toyota 4Runner
Service Date: 10/05/2017
Review Created: 10/06/2017 03:00 AM
TONY/ANITA K. on 09/24/2017
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"GREAT OWNER AND EMPLOYEES"
Rick worked us in and kept us informed and fixed the situation quickly.
Vehicle: Honda Accord Cpe
Service Date: 09/19/2017
Review Created: 09/24/2017 02:56 PM
KAYLA J. on 09/15/2017
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"Great service "
I went in for an oil change. Everyone was friendly and they got it done pretty quick!
Vehicle: Chevrolet Captiva Sport Fleet
Service Date: 09/13/2017
Review Created: 09/15/2017 05:56 AM
JERRY W. on 09/13/2017
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"All the staff and great service."
Excellent
Vehicle: Honda Accord Sdn
Service Date: 09/11/2017
Review Created: 09/13/2017 04:37 PM
EUGENE/JENNIFER T. on 09/13/2017
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"Great work at a fair price"
Took care of my problem in a timely manner and at a fair price. Very satisfied!
Vehicle: Nissan Frontier 4WD
Service Date: 09/06/2017
Review Created: 09/13/2017 02:33 AM
MARTY/BETH H. on 09/04/2017
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"Very Helpful"
We dropped off our Ford pick-up to have the manifold replaced and were told ahead of time that it would be ready by Wednesday. At noon on Monday, we got the call that my husband was needed to head to Texas for disaster relief. He called Rick's to see if the truck could be ready on Tuesday --- about 3 hours later, Rick's called him to say the truck was ready! Thank you! My husband is on his third trip down to Texas delivering supplies and 2 bunk trailers.
Vehicle: Ford Super Duty F-250 SRW
Service Date: 08/28/2017
Review Created: 09/04/2017 03:46 PM
ANDREW M. on 09/01/2017
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"Quick service"
Got Tacoma running better than ever!
Vehicle: Toyota Tacoma
Service Date: 08/30/2017
Review Created: 09/01/2017 07:13 AM
TAMMY H. on 09/01/2017
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"Great Service!"
Great service!
Vehicle: INFINITI QX56
Service Date: 08/31/2017
Review Created: 09/01/2017 05:00 AM
RAY W. on 08/31/2017
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"In the neighborhood"
Another good visit took care of my issues fast.
Vehicle: Chevrolet Colorado
Service Date: 08/30/2017
Review Created: 08/31/2017 01:07 PM
SCOTT/JAYNE Y. on 08/27/2017
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"Wow,really quick😊"
I got there a little early due to less traffic than I expected.they took me anyway,car was done b before I kn ew it.yeah🎈
Vehicle: Ford Escape
Service Date: 08/25/2017
Review Created: 08/27/2017 10:39 AM
VAUGHN R. on 08/22/2017
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"Courteous staff, good technicians"
My recent service problem could easily have been presented in a more serious light and could have made repairs much more expensive although not necessary. The technician repaired only what was necessary and the charges were very reasonable. This was very much appreciated & it's nice to know there is an honest repair shop in town.
Vehicle: Ford Explorer Sport Trac
Service Date: 08/18/2017
Review Created: 08/22/2017 09:46 AM
GARY/SHIRLEY M. on 08/17/2017
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"Car Service"
Knowledgeable and do the job correctly.
Vehicle: Honda Civic Cpe
Service Date: 08/16/2017
Review Created: 08/17/2017 04:55 PM
JOHN A. on 08/17/2017
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"Professional. Trustworthy. Reliable"
Used Rick's for both our cars since it was recommended to me by another Rick's customer when we moved here over six years ago. I had complained about drive to west Knoxville Toyota dealership. Up until Rick's was recommended we had always had our cars serviced by Toyota in the city from which we moved. Never been sorry for trying Rick's.
Vehicle: Toyota RAV4
Service Date: 08/15/2017
Review Created: 08/17/2017 07:29 AM
TINA H. on 08/17/2017
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"they are fast "
got the job done fast
Vehicle: Jeep Compass
Service Date: 08/14/2017
Review Created: 08/17/2017 12:21 AM
CARLOS/TRACY B. on 08/16/2017
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"ABOVE & BEYOND SERVICE!"
As always, above and beyond a usual auto service! Front control module and instrument cluster went out on our 2002 Dodge Ram 1500 Pick Up. (Which is in great condition) control module finished in a day. Cluster, no Dodge or after market for 15 yr old truck but Rick's found through a junk yard. Got lucky, matches dash. All electrical works great! Thank you and God is Blessing you. T & C
Vehicle: Dodge Pickup
Service Date: 08/14/2017
Review Created: 08/16/2017 05:10 PM
SHEILA F. on 08/13/2017
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"Fast and friendly"
I have taken three or more vehicles to Rick's for various service needs. They have always been very prompt at communicating the problem and provided an accurate and fair estimate. The technicians call and explain exactly what is going on and I have always been pleased with the results I receive. Good Christian company. Highly recommend!
Vehicle: Subaru Forester (Natl)
Service Date: 08/10/2017
Review Created: 08/13/2017 07:03 PM
TIM/RENAE I. on 08/11/2017
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"Always great service"
Great service
Vehicle: Jeep Patriot
Service Date: 08/10/2017
Review Created: 08/11/2017 11:17 AM
JANICE S. on 08/06/2017
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"Rick's is the best!"
I have total confidence in Rick's. Wouldn't consider going anywhere else. I'd give 100 stars if that was an option. Thanks again!
Vehicle: Toyota Camry
Service Date: 07/31/2017
Review Created: 08/06/2017 04:53 PM
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