Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 658 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 1 day ago

Reviews


GT
Garry T.
Ithaca, NY
Honda Fit
Verified Customer
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11/10/2019
Accommodating
Last Friday, I thought my Fit had a serious battery issue and didn’t want to wait until the following week, when I had a appointment for an oil change and have my snow tires put on, to have it checked. Robert told me to come right in, he’d see if I needed a new battery, and bring my snows. It all worked out fine. Where else could I find a mechanic so accommodating? Many thanks!

Verified Customer
Etna, NY
Honda Fit
Verified Customer
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11/10/2019
Friendly and honest.
Friendly, honest, helpful, reassuring, quality.

MM
Maryl M.
Aurora, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Great work and communication
Really appreciated the communication with my car brakes when changing my tires. Thanks.

CG
Christopher G.
Lansing, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Christopher said he loves those guys. They are honest, do great work, and have reasonable rates.
This review was collected via phone interview by Customer Research Inc.

RC
Ruth C.
Ithaca, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Ruth Cito
Quick work of snow tire mounting and balancing and an oil change! Thank you!!

LL
Lynn L.
Ithaca, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Fixing headlamp
Robert managed to replace burned-out headlamps in less than half the time usually expected for such work. He took me in the day I needed to get it fixed and I’m very pleased with the work.

LS
Lincoln S.
Chenango Forks, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Lincoln said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Martha B.
Newfield, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Reliable honest excellent service
Ridge Road Motors is reliable honest with excellent service and gives me great peace of mind.

BC
Bruno C.
Lansing, NY
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Bruno said the service was good at this business and the mechanic was really helpful. He did not get everything resolved, but the mechanic provided him with all the information he needed, to the best of his knowledge, to better assess the issue.
This review was collected via phone interview by Customer Research Inc.

BS
Braden S.
Freeville, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019
Great customer focused service from start to finish
We came to Ridge Road on the recommendation of many coworkers. Friendly, no stress experience end to end. Felt we found a good deal, when we return the next time they had another of the same vehicle wit half as many miles and we were able to easily pivot and purchase the car with less miles. Would highly recommend Ridge Road to anyone.

BM
Bonnie M.
Lansing, NY
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019
My recent purchase
All arrangements and necessary paperwork was done as requested, when requested. The car was a good choice, and the staff was friendly and competent. Thank you for a hassle free experience!

SK
Slade K.
Ithaca, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Slade said he is extremely satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Lansing, NY
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Robert Rocks!
I got a diagnosis very timely and all work done in a professional manner - keep it up. Hire more Roberts...

SD
Sarah D.
Ithaca, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019
Great place to buy a car!
What a great place to buy a car. They have the kind of cars I was looking for and at reasonable prices. But best of all they are so easy to work with. I felt that I could trust them, and that they trusted me -what a wonderful way to do business!!

DL
David L.
Ithaca, NY
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019
First-class
Excellence all around, from sales to repairs.

DC
Daniel C.
Cortland, NY
Subaru Crosstrek
Verified Customer
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10/12/2019
Great people and service
Just bought another car from ridge road and as usual it was a great experience. Folks at ridge road are very low-key, helpful, flexible, honest and willing to go the extra mile for you.

TS
Timothy S.
Baldwinsville, NY
Toyota RAV4
Verified Customer
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10/09/2019
Tim Stone
Your service and straight forward ness is great. I will keep buying from you in the future. It’s worth the drive from Syracuse.

BD
Brittany D.
Lansing, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Brittany said they were quick , friendly and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SH
Stacy H.
Lansing, NY
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Renewal of Car registration
Service was on time and Robert was very courteous.

Verified Customer
Ithaca, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019
Quick service!
Got a very quick oil change while I waited at their office!

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