Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(496 Reviews)

99% Would Recommend
Latest Review 26 days ago

Reviews


M
Mike
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2011
Mike said he's completely satisfied with them.

C
Chuck
AZ
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2011
Spoke with Chuck. The parts are not clean and arrive with damage. The salesperson does not actually see the parts so he cannot describe them accurately.

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Mark
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2011
Mark said he only has one vendor at this time and they are doing a great job.

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Gentry
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2011
Gentry said that Riteway Auto Parts is a day late sometimes when the parts have to be pulled.

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Matt
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2011
Matt said they are doing a great job.

V
Vicki
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2011
Vicki is completely satisfied with this vendor.

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Brian
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2011
Brian is completely satisfied.

D
Daryl
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2011
Daryl said Chuck and Tim always treat him with respect. They always come through with the level of service they provide and they always come through with the parts needed. Rick is a polite driver and he is always willing to work with him regarding any credit-return issues. The will provide information when their orders will arrive.

C
Chris
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2011
Spoke with Chris. He is satisfied with Riteway Auto Parts.

C
Craig
AZ
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/07/2011
Spoke with Guy H. Guy said he is not a completely satisfied customer because he is not satisfied with his overall experience and would rate his experience with a 4. There always needs to be improvement. Also, the parts need to be cleaned better.
John F. from Riteway Auto Parts responded on 09/20/2011
Thanks for the info Guy, we are re-focusing our attention on better cleaning our parts to make the best presentation possible. We appreciate your feedback! John Fischl President Riteway Auto Parts

B
Bob
AZ
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/07/2011
Spoke with Bob. He said he rated his overall experience a 3 because they're so extremely overstaffed and they keep him waiting on hold for a long time.
John F. from Riteway Auto Parts responded on 09/20/2011
Bob, Thanks for that feedback! We sometimes get swamped and handling the call volume can be a juggling act. We have trained on this issue after your comment and hope you will see an improvement. Thanks again, John Fischl President Riteway Auto Parts

Verified Customer
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2011
Spoke with Rudy. He is satisfied with Riteway Auto Parts.

D
Dan
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2011
Dan is completely satisfied.

Z
Zack
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2011
Zack is completely satisfied with Riteway Auto Parts.

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Dave
AZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2011
Spoke with Dave. Riteway Auto Parts is his primary vendor.