Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(482 Reviews)

99% Would Recommend
Latest Review about 1 month ago

Reviews


J
Johnny
Arizona
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/16/2016
Johnny said there's damages on parts and they are not A quality as originally quoted. Sometimes, the parts do not arrive as expected.

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John
Arizona
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/11/2016
John said a used transmission was purchased. A customer of theirs called and notified him the transmission was slipping. The customer's vehicle is at a repair facility and the customer wants them to pay for the use of a loaner vehicle.

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John
Arizona
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/03/2016
John said it's the quality of the parts and the time it takes to get the parts when it comes to his satisfaction with the overall experience. With him recommending this business which sometimes, the quality isn't the greatest and it takes awhile to get parts.

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Daniel
Arizona
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/16/2015
Daniel said since they're recycled parts, he doesn't always know what he's getting. It is pretty good.

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Greg
Arizona
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/10/2014
Greg said his overall experience wasn't anything special, but it was handled properly. The sales representatives do a good job. They deliver in a timely manner.

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Ben
Arizona
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/14/2014
Ben said that they seem to have an attitude with his business when they answer the phone.

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JD
Arizona
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/16/2013
JD said he has not seen a sales representative in a very long time.

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Bob
AZ
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/07/2011
Spoke with Bob. He said he rated his overall experience a 3 because they're so extremely overstaffed and they keep him waiting on hold for a long time.
John F. from Riteway Auto Parts responded on 09/20/2011
Bob, Thanks for that feedback! We sometimes get swamped and handling the call volume can be a juggling act. We have trained on this issue after your comment and hope you will see an improvement. Thanks again, John Fischl President Riteway Auto Parts