Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

38 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


EV
Emma V.
Singers Glen, VA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Emma said the service was quick and reasonably priced. The business did a really good job.
This review was collected via phone interview by Customer Research Inc.

JW
Jack W.
Birmingham, AL
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jack said it was a great service visit. He really enjoyed it.
This review was collected via phone interview by Customer Research Inc.

HA
Harold A.
Dayton, VA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Harold said the employee provided good service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Harrisonburg, VA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Trustworthy
It's not always easy to find a trustworthy auto repair shop. We went through a couple before finding Rittenhouse. They have always provided us with an honest assessment of what's wrong with the car and what doesn't need to be fixed at this point. They are also competent -- one mechanic (Jiffy Lube) tried to sell us a service that would have only been a temporary fix for a much more permanent problem (that Rittenhouse caught).

SK
Stephan K.
Harrisonburg, VA
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Stephan said this is a great facility to do business with. The staff are super friendly.
This review was collected via phone interview by Customer Research Inc.

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Adam R.
Virginia
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Adam said the staff did what he wanted them to do. People at the business were very helpful and courteous.
This review was collected via phone interview by Customer Research Inc.

RK
Richard / Sherri K.
Singers Glen, VA
Honda Pilot
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018
Consistent service
Mike does a great job at communicating the needs of the vehicle. Robin is a pleasure to interact with for scheduling.

MS
Martha S.
Dayton, VA
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Martha said they were pleased with the service.
This review was collected via phone interview by Customer Research Inc.

AC
Austin C.
Virginia
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Austin said the staff did great work. They were fast, courteous, professional, honest, and did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

DG
Daniel G.
Singers Glen, VA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Daniel said he has been dealing with John and the guys for years. He stated he has always felt they were fair, and he has been very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

BA
Bill A.
Dayton, VA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Bill said the employees took care of his vehicle. They explained the work. The work was done at a competitive price.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Broadway, VA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Richard said that the facility does good work and the staff provide good customer service.
This review was collected via phone interview by Customer Research Inc.

DL
Denise L.
Fulks Run, VA
Chevrolet Volt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Location, price, and service !!!
Great location! The prices are very reasonable. They never try to up-sell me anything I don't really need. They are very professional and knowledgeable. They are very flexible and courteous. I much prefer bringing my vehicle here than the dealerships in town.

CN
Crissy N.
Mount Crawford, VA
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Crissy said the customer service was excellent and the business went above and beyond.
This review was collected via phone interview by Customer Research Inc.

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Sam L.
Harrisonburg, VA
Lincoln MKX
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Sam said they did a good job .
This review was collected via phone interview by Customer Research Inc.

AG
Amanda G.
Singers Glen, VA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Amanda said the staff were very nice, cooperative, and they explained everything.
This review was collected via phone interview by Customer Research Inc.

BC
Betty C.
Bridgewater, VA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Betty said the staff at the facility treats her wonderfully. She really enjoys bringing her vehicle into the place and has to drive a ways to do so. She knows she will get an accurate assessment of what is wrong. They found a problem with the vehicle a couple of years ago, of which she was not aware.
This review was collected via phone interview by Customer Research Inc.

BC
Bonnie C.
Broadway, VA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Bonnie said the staff was very professional and courteous. They got the job done for a reasonable price and she was very happy with service provided.
This review was collected via phone interview by Customer Research Inc.
Robyn F. from Rittenhouse Auto Service responded on 05/14/2018

Thank you for the review! We appreciate your business.


RS
Raymond S.
Harrisonburg, VA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Raymond said he's been satisfied with the service. When something's done to his vehicle, it seems to be done right. He's used them for many years.
This review was collected via phone interview by Customer Research Inc.
Robyn F. from Rittenhouse Auto Service responded on 05/14/2018

Thanks for the review and your loyalty to our business!


MT
Marc T.
Harrisonburg, VA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Marc. He said the business did the repair in a timely manner and they have knowledge of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Robyn F. from Rittenhouse Auto Service responded on 05/14/2018

Thanks for the review and trusting us for your repair!


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