Reviews
EV
Emma V.
Singers Glen, VA
Toyota RAV4
Verified
Emma said the service was quick and reasonably priced. The business did a really good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JW
Jack W.
Birmingham, AL
Toyota Prius
Verified
Jack said it was a great service visit. He really enjoyed it.
Recommended
This review was collected via phone interview by Customer Research Inc.
HA
Harold A.
Dayton, VA
Ford Escape
Verified
Harold said the employee provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Harrisonburg, VA
Toyota Camry
Verified
Trustworthy
It's not always easy to find a trustworthy auto repair shop. We went through a couple before finding Rittenhouse. They have always provided us with an honest assessment of what's wrong with the car and what doesn't need to be fixed at this point. They are also competent -- one mechanic (Jiffy Lube) tried to sell us a service that would have only been a temporary fix for a much more permanent problem (that Rittenhouse caught).
Recommended
SK
Stephan K.
Harrisonburg, VA
Ram 1500
Verified
Stephan said this is a great facility to do business with. The staff are super friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
AR
Adam R.
Virginia
Chevrolet TrailBlazer
Verified
Adam said the staff did what he wanted them to do. People at the business were very helpful and courteous.
Recommended
This review was collected via phone interview by Customer Research Inc.
RK
Richard / Sherri K.
Singers Glen, VA
Honda Pilot
Verified
Consistent service
Mike does a great job at communicating the needs of the vehicle. Robin is a pleasure to interact with for scheduling.
Recommended
MS
Martha S.
Dayton, VA
Ford Econoline Wagon
Verified
Martha said they were pleased with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AC
Austin C.
Virginia
Ford Edge
Verified
Austin said the staff did great work. They were fast, courteous, professional, honest, and did a fantastic job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DG
Daniel G.
Singers Glen, VA
Ford Pickup
Verified
Daniel said he has been dealing with John and the guys for years. He stated he has always felt they were fair, and he has been very satisfied with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
BA
Bill A.
Dayton, VA
Dodge Pickup
Verified
Bill said the employees took care of his vehicle. They explained the work. The work was done at a competitive price.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
Richard M.
Broadway, VA
Toyota Tacoma
Verified
Richard said that the facility does good work and the staff provide good customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DL
Denise L.
Fulks Run, VA
Chevrolet Volt
Verified
Location, price, and service !!!
Great location! The prices are very reasonable. They never try to up-sell me anything I don't really need. They are very professional and knowledgeable. They are very flexible and courteous. I much prefer bringing my vehicle here than the dealerships in town.
Recommended
CN
Crissy N.
Mount Crawford, VA
Toyota Sequoia
Verified
Crissy said the customer service was excellent and the business went above and beyond.
Recommended
This review was collected via phone interview by Customer Research Inc.
SL
Sam L.
Harrisonburg, VA
Lincoln MKX
Verified
Sam said they did a good job .
Recommended
This review was collected via phone interview by Customer Research Inc.
AG
Amanda G.
Singers Glen, VA
Chevrolet Pickup
Verified
Amanda said the staff were very nice, cooperative, and they explained everything.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
Betty C.
Bridgewater, VA
Ford Ranger
Verified
Betty said the staff at the facility treats her wonderfully. She really enjoys bringing her vehicle into the place and has to drive a ways to do so. She knows she will get an accurate assessment of what is wrong. They found a problem with the vehicle a couple of years ago, of which she was not aware.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
Bonnie C.
Broadway, VA
Chevrolet Silverado 1500
Verified
Bonnie said the staff was very professional and courteous. They got the job done for a reasonable price and she was very happy with service provided.
Recommended
This review was collected via phone interview by Customer Research Inc.
Robyn F. from Rittenhouse Auto Service responded on 05/14/2018
Thank you for the review! We appreciate your business.
RS
Raymond S.
Harrisonburg, VA
Honda Accord Sdn
Verified
Raymond said he's been satisfied with the service. When something's done to his vehicle, it seems to be done right. He's used them for many years.
Recommended
This review was collected via phone interview by Customer Research Inc.
Robyn F. from Rittenhouse Auto Service responded on 05/14/2018
Thanks for the review and your loyalty to our business!
MT
Marc T.
Harrisonburg, VA
Ford F-150
Verified
Spoke with Marc. He said the business did the repair in a timely manner and they have knowledge of his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Robyn F. from Rittenhouse Auto Service responded on 05/14/2018
Thanks for the review and trusting us for your repair!