Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

41 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


JS
Joe S.
Alabama
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Joe said he trusted his service. The employees fixed his vehicle on the first visit.
This review was collected via phone interview by Customer Research Inc.

LL
Landon L.
Birmingham, AL
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Landon said the experience was near perfect and he was charged a fair price.
This review was collected via phone interview by Customer Research Inc.

RM
Randy M.
Alabama
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Spoke with Randi. She said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KS
Katherine S.
Birmingham, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
Great service
Courteous and knowledgeable service. They are able to service all of my vehicles quickly and efficiently. Finding a reliable service center for your vehicle is very important, I am very pleased to have found Riverchase Automotive.

CM
Chris M.
Birmingham, AL
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Chris said that the place got his vehicle squared away, were flexible on his pick up time, and they are always accommodating. He has been using them for years and they get him done every time. He added that he encourages them to keep doing what they're doing.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Alabama
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Brian said he trusts the staff, and they do good work.
This review was collected via phone interview by Customer Research Inc.

PN
Paul N.
Birmingham, AL
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Great Service
I've been taking my out of warranty vehicles to RC Automotive for years and have had nothing but excellent service and costs from them. Highly recommend them to anyone.
Rex K., Owner from Riverchase Automotive Services Center responded on 04/08/2019

Thank you for the review, and thank you for the contuined business.

Rex Kelley
Owner
205.733.1037

AB
Aarron B.
Alabama
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Aarron said the staff did everything perfectly.
This review was collected via phone interview by Customer Research Inc.

JW
Jackie W.
Alabama
GMC Acadia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2019 Category: Service
Jackie said she was not satisfied with the price.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Bessemer, AL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Bob said his experience was outstanding. Rex knows what he's doing and he gets it right the 1st time. He pinpoints his problems and explains everything to him clearly. He wouldn't go anyplace else.
This review was collected via phone interview by Customer Research Inc.

PP
Patrick P.
Alabama
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Patrick said the business was straight forward and looked out for his safety.
This review was collected via phone interview by Customer Research Inc.
Rex K., Owner from Riverchase Automotive Services Center responded on 02/27/2019

Thank you for your review.  We apperciate the opportunity to service your vehicles.  

Rex Kelley
Owner
205.733.1037

CF
Claude F.
Alabama
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Spoke with Yuton. She said this business exceeded her expectations.
This review was collected via phone interview by Customer Research Inc.
Rex K., Owner from Riverchase Automotive Services Center responded on 02/21/2019

Rex Kelley      WANTED TO THANK YOU FOR YOUR REVIEW AND                       YOUR Business .  IF WE CAN BE OF ANY OTHER                            SERVICE PLEASE LET US KNOW !      

Owner
205.733.1037

MH
Mike H.
Alabaster, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Service and Price
Called and asked for a price over the phone, also asked how long it would take; the price and time were spot on, service was professional and very friendly. no hidden fees or charges. I will be going back next time I need repair on my or for my vehicle
Rex K., Owner from Riverchase Automotive Services Center responded on 02/27/2019

Thank you for your business we hope to work with you again in the future

Rex Kelley
Owner
205.733.1037

JW
Jimmy W.
Birmingham, AL
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Jimmy said he has been there several times and they always do a good job. He said they make him feel comfortable and are accommodating. He said he feels that he can always trust them to do what they are supposed to do.
This review was collected via phone interview by Customer Research Inc.
Rex K., Owner from Riverchase Automotive Services Center responded on 02/27/2019

Thanks for the review Jimmy. We apperciate all the business you have done with us 

Rex Kelley
Owner
205.733.1037

BB
Bryant B.
Pelham, AL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Honest, Reliable, Reasonable
I have been using Riverchase for over 15 years and they have always treated me great. They don't try to up sale, your car is ready when they say it will be and fixed the first time. Would not think of going anywhere else.
Rex K., Owner from Riverchase Automotive Services Center responded on 02/27/2019

Thanks for the review Bryant.  

Rex Kelley
Owner
205.733.1037

Verified Customer
Birmingham, AL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Efficient, Quality Service
They took in my car the same day I dropped in, performed service on the car, & I had it back within 2 hours.

MB
Mark B.
Alabama
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Mark said this was a seal that went bad, and the business replaced it under warranty.
This review was collected via phone interview by Customer Research Inc.
Rex K., Owner from Riverchase Automotive Services Center responded on 02/27/2019

Thank you for the review.  If you have any other problems let us know out work has a 12 month warranty

Rex Kelley
Owner
205.733.1037

JB
John B.
Alabama
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
John said the staff members are the best. They're honest and fair and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

FA
Fowler A.
Alabama
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Spoke with Anna. She said she has used this business for more than 18 years.
This review was collected via phone interview by Customer Research Inc.
Rex K., Owner from Riverchase Automotive Services Center responded on 01/08/2019

Thank you for the review. We greatly appreciate the business!

Rex Kelley
Owner
205.733.1037

PN
Phillip N.
Birmingham, AL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Phillip said they are honest and they do what they said they would do.
This review was collected via phone interview by Customer Research Inc.

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