Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1124 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 5 days ago

Reviews


RM
Robb M.
Poway, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Great Service Again
Great service and pricing. He doesn't try to gouge you. Highly recommend Robby's.

FL
Frank L.
San Diego, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Honda Fit 30,000 Service
As always, Robby and his team did a great job. In addition to the knowledgeable service, I truly appreciate the honesty that Robby provides. He and his team are the best. You can't go wrong at Robby's.

GF
Gayle F.
San Diego, CA
Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Expert service delivered with courtesy
Expert mechanics who can pinpoint even the toughest problem. Honest and reliable.worth a drive from anywhere!

SS
Shirley S.
Poway, CA
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/18/2019 Category: Service
Shirley said when the service to her vehicle was complete at this business, the mechanic that worked on her vehicle handed her keys to the lady at the front desk, she placed them on the counter rather rudely and told her that her vehicle was ready. She is 90 years old, and wanted to make sure her vehicle was safe as possible. She was not given the chance to ask anyone about the service to her vehicle. She went outside to see if there was anyone available to explain to her what went on with her vehicle, and everyone she saw was busy, so she just left.
This review was collected via phone interview by Customer Research Inc.
Robby J. from Robby's Auto Service & Repair responded on 01/28/2019

Shirley,

I am sorry that you felt ignored while getting your vehicle serviced. I was out sick for approx. 3 weeks and normally would have been able to address any concerns that you may have had. Anytime you are in for service Steve, my manager or myself, Robby would be more then happy to answer any questions for you.

Robby


GJ
Gary J.
San Diego, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Gary said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Poway, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Doug said he has done business for 30 years with this facility. The staff are good honest people, and they do good work.
This review was collected via phone interview by Customer Research Inc.

NZ
Nicole Z.
Escondido, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Robbies is awesome !
Robbies is awesome! Very honest regarding what is wrong w the car. Have used this site for 20+ years! They will never steer (!) you wrong!!!

RR
Rick R.
Poway, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Ford F150
The best mechanics in Poway. They only fix what needs to be fixed and they remind you if regular service needed on your vehicle. Good people.

DY
Debra Y.
Poway, CA
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Trusted auto servicing
As usual Robbie and team took care of both my vehicles!!!

NR
Nicole R.
San Diego, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Nicole said the business provided wonderful service.
This review was collected via phone interview by Customer Research Inc.

CF
Charles F.
Escondido, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Charles said the staff at this business were able to squeeze him in last minute, they fixed his vehicle and they honored the price that was given. It was really good service.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Poway, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Great service
I was in a bind from an incident where I had to buy a battery from Triple A. Was told by Triple A that the car needed new battery terminals, something Triple A does not do. Went to Robby’s and was taken care of in a short amount of time. Honest and caring, that’s what Robby’s is. The best auto service in Poway!!

BP
Bill P.
Poway, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Honest and knowledgeable
Been going to Robby’s for years and they are consistently the most honest, knowledgeable and economical. Easy to work with on any car type. First Class in every respect. Highly Recommended!!!
Bill Peavey
Poway, Ca

TD
Tony D.
Poway, CA
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Tony said the business does good work.
This review was collected via phone interview by Customer Research Inc.

SM
Sam M.
San Diego, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Sam said the staff was friendly and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
Poway, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Awesome mechanics
If you want it done right, go to Robbies. They are not only the best in town, but great people. They come highly recommended.

MW
Marion W.
Poway, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Efficient service
Service was provided in a very timely manner for the work I required.

JE
Judith E.
San Diego, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Judith said Steve and his wife are very good. She cant fault any thing they do, it is on time, they are very polite and she will miss them when she moves out of the state.
This review was collected via phone interview by Customer Research Inc.

SW
Sandra W.
San Diego, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Automotive repair
Best place to take your car. Fast friendly service. I am single and have only one car. It is important I can find a repair shop that is honest and dependable. Got me back on the road in 2 hours fixing my brakes. I cannot thank them enough!!!

Verified Customer
Poway, CA
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/15/2018
Settings changed
The mechanic messed up all of my settings. The seat was back too far. The dashboard setting had been changed from the temperature. The radio was not playing and I finally realized it was not fully in place. I had to push it back in. But it seems that the work was done properly although the price for the new battery was very high.