Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

253 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


GA
Gene A.
North Charleston, SC
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Gene said Robert is a really good mechanic and knows what he is doing. He's really knowledgeable on all makes and models.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 12/13/2018

Thank you Gene.


BW
Bootie W.
North Charleston, SC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Bootie said the staff did a great job, and completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 12/13/2018

Thanks Bootie.


BB
Bill B.
SC
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Bill said the staff know what they are doing and did a good job with the service provided.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 12/06/2018

Thank you Mr. Blevins.


NM
Norman M.
North Charleston, SC
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Norman said they did a great job.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 12/06/2018

Thank you


MH
Milton H.
North Charleston, SC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Milton said he got a fair price and a good diagnosis. He said he was very happy with the service.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 12/06/2018

Thank you


EB
Eric B.
Goose Creek, SC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Eric said the staff was very capable, very efficient and were able to get the job done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SD
Scott D.
Mount Pleasant, SC
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Scott said the staff are good people and they were knowledgeable but they were a little pricy.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 12/06/2018

Thank you 


AS
Ari S.
North Charleston, SC
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Ari said he has used this business for years. The staff has always been straight forward and honest with him.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 10/23/2018

Thank you for your business.


DM
David M.
SC
Lincoln Mark VIII
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
David said he had an intermittent problem with his vehicle and Robert had it for over a week trying to find out the problem. He did all kinds of tests on his own personal time and didn't charge him. He is always courteous, patient and he responds back as soon as possible. He is honest and gives military discounts .
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 10/23/2018

Thank you for your business.


CM
Christerpher M.
SC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Christerpher said he has used them before and they've done good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 10/23/2018

Thank you


DZ
Dave Z.
North Charleston, SC
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Phenomenal Service !!
Robert got my big old Yukon in right away , even tho they were super busy ... prompt , professional, and did a thorough and honest fix - and assessment of any future issues I would have to keep an eye on .
It’s refreshing to have that kind of service , and comfort level when it comes to your vehicle nowadays - Five Star Rating For Sure !
PAULA F. from Robert's Automotive responded on 10/23/2018

Thank you


CB
Chase B.
North Charleston, SC
Toyota Supra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Chase said overall the staff did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 10/23/2018

Thank you


TM
Tammy M.
SC
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Tammy said the employees provided fantastic service. They went above and beyond. They completed service very quickly.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 10/23/2018

Thank you


AM
Adam M.
North Charleston, SC
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Adam said this business rocks, they are awesome.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 10/23/2018

Thanks Adam


GH
Garrett H.
Moncks Corner, SC
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Garrett said the experience was good and they were finished in 2 to 3 hours.
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
Princeton, NJ
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Ed said that the business has a good quality of workmanship. They are quick and easy to communicate with. It was an overall great experience.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 09/21/2018

Thank you for your business.


BW
Bill W.
South Carolina
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Bill said this business was good. He has gone there for 20 years. The service is good.
This review was collected via phone interview by Customer Research Inc.
PAULA F. from Robert's Automotive responded on 09/21/2018

Thank you Bill!


BM
Bell M.
North Charleston, SC
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Repairs
As always great service and always feel I can trust what Robert says
PAULA F. from Robert's Automotive responded on 09/21/2018

Thank you for your business.


LS
Larry S.
SC
Ford LTD Crown Victoria
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/28/2018 Category: Service
Larry said that he paid over $1350 to get his vehicle fixed between June and now. The vehicle exhibited the same issues that it had going in when it came out of the facility. The mechanic said he was unable to fix the vehicle both times.
This review was collected via phone interview by Customer Research Inc.

AD
Andrew D.
South Carolina
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Andrew said the staff members always help him out, they give good service and a quick call back. The mechanics do a pretty good job.
This review was collected via phone interview by Customer Research Inc.