Reviews
JH
John H.
Tyler, TX
Chevrolet Pickup
Verified Customer
John said the price was a little high compared to what he had been charged in the past. He has used this business for years.
Recommended
This review was collected via phone interview by Customer Research Inc.
BH
Blake H.
Tyler, TX
GMC Sierra 1500
Verified Customer
Top notch
You won’t find better customer service anywhere else, PERIOD!
Recommended
KN
Kyle N.
Bullard, TX
Ford Police Interceptor
Verified Customer
Kyle said he knows the owner and they do good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
CO
Cody O.
Tyler, TX
Ford Police Interceptor
Verified Customer
Worth the money!
Robertson is the only shop I take my vehicles to, and I have yet to be disappointed with their work.
Recommended
JC
Jody C.
Bullard, TX
Nissan Pickup
Verified Customer
Jody said that he was very happy with the place's service.
Recommended
This review was collected via phone interview by Customer Research Inc.
GR
George R.
Lindale, TX
Chevrolet Pickup
Verified Customer
George said they are very professional, helpful and courteous.
Recommended
This review was collected via phone interview by Customer Research Inc.
CA
Charmyst A.
Flint, TX
Nissan 370Z
Verified Customer
Charmyst said he would definitely recommend the business for service and that they got some stuff done.
Recommended
This review was collected via phone interview by Customer Research Inc.
FB
FERDINAND B.
Tyler, TX
Chevrolet Malibu
Verified Customer
outstanding service
STELLA service always
Recommended
TT
Tim T.
Tyler, TX
HUMMER H1
Verified Customer
Great service
Great service as always.
Recommended
DS
Don S.
Bullard, TX
Ford F-150
Verified Customer
Don said they did a good job
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 12/11/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
BK
Bodie K.
Texas
BMW X5
Verified Customer
Bodie said the customer service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 12/11/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
JB
James B.
Tyler, TX
Dodge Grand Caravan
Verified Customer
James said they are friendly, they did what they said they would do, quickly and at a fair price. He stated that the diagnostic test was emailed to him.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 12/11/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
JK
Jon K.
Tyler, TX
2000 Xterra
Hello.
Jon Kregel here. Just wanted to extend a deep heartfelt Thanks to Robertsons Automotive for getting our car fixed and running in a Very Timely manner. Both David and Sergio and those behind the scenes acted very professionally and timely. Thanks Robertsons for all you do!!
Jon Kregel here. Just wanted to extend a deep heartfelt Thanks to Robertsons Automotive for getting our car fixed and running in a Very Timely manner. Both David and Sergio and those behind the scenes acted very professionally and timely. Thanks Robertsons for all you do!!
Recommended
Lynn S., General Manager from Robertson Automotive responded on 11/20/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
JK
Jon K.
Tyler, TX
Nissan Xterra
Verified Customer
Good hard working and honest folks!!
They once again did a great job of getting us repaired and back on the road again. Thanks David and Sergio for all you do!! Jon Kregel
Recommended
Lynn S., General Manager from Robertson Automotive responded on 11/20/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
JC
Jordan C.
Texas
GMC Acadia
Verified Customer
Jordan said he called that morning and they had his vehicle ready at the end of the day.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 11/20/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
AA
Ali A.
Tyler, TX
Honda Odyssey
Verified Customer
100% Satisfaction
Robertson Automotive was so far above my expectation as a mechanic shop. I felt more like my car and I went to the spa than to to hang out with grease monkeys...in fact there were no grease monkeys or grease anywhere. From the complimentary snack station and comfortable sitting area to the respectful and professional manner the employees behaved, my experience was more than pleasantly satisfied. I would proudly recommend Robertson Automotive to anyone who has a major repair or, like my minivan, just needs a tuneup. Robertson Automotive is the best for affordable automotive service in Tyler!
Recommended
Lynn S., General Manager from Robertson Automotive responded on 11/15/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
Verified Customer
Tyler, TX
Ford Pickup
Verified Customer
great customer service and quality work
Sergio is excellent. Knowledgeable and informing, always make sure you are taken care of. As far as diagnostics and repairs, the mechanics are great. Detailed reports with pictures included, as well as very quick. One of the few auto repair shops that I COMPLETELY TRUST. I do not have to worry about being ripped off by Robertson Automotive.
Recommended
Lynn S., General Manager from Robertson Automotive responded on 11/15/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
CA
Chris A.
Tyler, TX
Chevrolet Silverado SS
Verified Customer
Chris said this business has great customer service and they do good work, but he thinks they are a bit pricey.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 11/15/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
TS
Theresa S.
Tyler, TX
Dodge Pickup
Verified Customer
Great, honest, communicate.
This is my 3rd time taking my diesel truck to Robertson’s. For routine oil change to fix some problems and to prepare for a big trip pulling a large heavy trailer. These guys got my truck and trailer prepped and ready for a trip across the Rocky Mountains. New tires, fluids all checked, brakes in perfect condition. As a female traveling with 3 horses across the country I certainly did NOT want to break down or get a flat tire. A month on the road and all went perfect. Not a glitch. Thank you for actually listening to me when I talked about the weight of my trailer and the kind of tires that I would need. Love the fact that we can communicate via text. Alway friendly, keeping you in the loop with what they are doing to your vehicle. I won’t go any where else!
Recommended
Lynn S., General Manager from Robertson Automotive responded on 11/15/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!! Glad your trip was without vehicle issues!!
Lynn ShaverGeneral Manager
903-597-6535
SC
Shane C.
Tyler, TX
Ford Super Duty F-250 SRW
Verified Customer
Shane said that they provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 11/15/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535