Robertson Automotive


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

613 Reviews

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903-597-6536
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5 star
86%
4 star
9%
3 star
1%
2 star
1%
1 star
<1%
97% Would Recommend
Latest Review 3 days ago
Rexana L. on 10/17/2017
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"Very happy 😃 "
They were very fast & efficient, they came & talked to me about my car & helped me understand what was being done.
Vehicle: Kia Rio
Service Date: 10/16/2017
Review Created: 10/17/2017 10:20 PM
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Lynn S., General Manager at Robertson Automotive responded on 10/19/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of service, and your input is a valuable source of information.  We appreciate your business very much!
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Dakota D. on 10/17/2017
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Dakota said the technicians were very knowledgeable. They did not try to push additional services.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
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Lynn S., General Manager at Robertson Automotive responded on 10/19/2017

Thank you for taking the time to review the Robertson Automotive Team.  Our goal is to provide you with the highest quality of service, and your input is a valuable source of information.  We appreciate your business very much!
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Jenny C. on 10/13/2017
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"Excellent "
Very nice and helpful folks.
Vehicle: Land Rover Range Rover
Service Date: 10/11/2017
Review Created: 10/13/2017 05:44 AM
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Lynn S., General Manager at Robertson Automotive responded on 10/19/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of service, and your input is a valuable source of information.  We appreciate your business very much!!
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Michael T. on 10/09/2017
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Michael said this business did everything they told him they would do and so far the vehicle is working pretty well. He is happy with them and he will go back.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
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Lynn S., General Manager at Robertson Automotive responded on 10/19/2017

Thank you for taking the time to review the Robertson Automotive Team!  We appreciate your business and your input is a valuable source of information.
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Casey C. on 10/06/2017
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Spoke with Crista. She said she was very pleased with their service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/29/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
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Lynn S., General Manager at Robertson Automotive responded on 10/19/2017

Thank you for taking the time to review the Robertson Automotive Team!  We appreciate your business and your experience here truly matters.
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Tony W. on 09/30/2017
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Tony said this business was awesome. They were highly recommended to him and they were fantastic. The staff was very nice and polite. They have the cleanest facility that he has ever been in.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
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Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.
Thank you for your business,

Lynn Shaver
General Manager
903-597-6535
Don D. on 09/29/2017
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Don said he had a great experience.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
5600e39228e020c9cbafe58d1f1e6216?s=28
Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.
Thank you for your business,

Lynn Shaver
General Manager
903-597-6535
John B. on 09/29/2017
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John said this business was very nice and friendly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/29/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
5600e39228e020c9cbafe58d1f1e6216?s=28
Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.
Thank you for your business,

Lynn Shaver
General Manager
903-597-6535
Kathy H. on 09/25/2017
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Kathy said she has been using this business for several years. They have always been great and the service was excellent.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 09/19/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
5600e39228e020c9cbafe58d1f1e6216?s=28
Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.
Thank you for your business,

Lynn Shaver
General Manager
903-597-6535
Jaimmie G. on 09/22/2017
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"Great service every time!"
Great service every time!
Vehicle: GMC Jimmy
Service Date: 09/21/2017
Review Created: 09/22/2017 08:40 PM
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Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of automotive repair, and your input is  a valuable source of information.
Thank you for your business,

Lynn Shaver
General Manager
903-597-6535
Eva S. on 09/18/2017
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"Personable, professional"
This was the first time in approximately 15 years i have ever had to take my vehicle back for a redo. David is tops!!
Vehicle: Ford Expedition
Service Date: 09/15/2017
Review Created: 09/18/2017 10:09 AM
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Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team.  We strive to provide you with the highest quality of automotive service and your input is a valuable source of information.
We appreciate your business,

Lynn Shaver
General Manager
903-597-6535
Belinda W. on 09/11/2017
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Belinda said her overall experience was great.
Vehicle: GMC Canyon
Category: Service
Service Date: 09/01/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
5600e39228e020c9cbafe58d1f1e6216?s=28
Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team.  Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.
We appreciate your business,

Lynn Shaver
General Manager
903-597-6535
Edward B. on 09/11/2017
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Edward said he has done business here before, and he would recommend them.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
5600e39228e020c9cbafe58d1f1e6216?s=28
Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team. Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source or information.
Kind Regards,

Lynn Shaver
General Manager
903-597-6535
Jason H. on 09/08/2017
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Jason said they did as promised. It was done in a timely fashion.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 08/30/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
5600e39228e020c9cbafe58d1f1e6216?s=28
Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide you with the highest quality of auto services, and your input is a valuable source of information.
Kind regards,


Lynn Shaver
General Manager
903-597-6535
Darlene S. on 08/24/2017
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"Excellent Service."
Very professional and good communication with the customer. Clean and pretty Lobby while waiting for your car. Good workmanship and complete evaluation of Mechanical condition of your car. Definitely a step above the local competition!
Vehicle: INFINITI EX35
Service Date: 08/22/2017
Review Created: 08/24/2017 09:48 AM
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Lynn S., General Manager at Robertson Automotive responded on 08/24/2017

Thank you for taking the time to review the Robertson Automotive Team as well as your kind words!  Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.  
Sincerely,

Lynn Shaver
General Manager
903-597-6535
David K. on 08/17/2017
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Spoke with Carrie. She said everything was done according to what she asked for.
Vehicle: Ford F-150
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Jason B. on 08/14/2017
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"Communication & Service"
Great Service
Vehicle: Dodge Pickup
Service Date: 08/11/2017
Review Created: 08/14/2017 08:09 AM
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Lynn S., General Manager at Robertson Automotive responded on 08/24/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our Goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.  We appreciate your business and we look forward to maintaining a valued relationship in the future.
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Curtis B. on 08/10/2017
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Curtis said this business did a good job.
Vehicle: Nissan Armada
Category: Service
Service Date: 08/08/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
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Lynn S., General Manager at Robertson Automotive responded on 08/24/2017

Thank you for taking the time to review the Robertson Automotive Team!  We appreciate your business and our goal is to provide our customers with the highest quality of service and therefor your input is a valuable source of information.  
Thank you,

Lynn Shaver
General Manager
903-597-6535
Ragan J. on 08/09/2017
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Ragan said everything was good at the business.
Vehicle: Ford Super Duty F-250 SRW
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Lee T. on 08/08/2017
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Lee said the business is good. They call and let him know what is going on. If the job is not completed the first time, they will make it right.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/01/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
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