Robertson Automotive


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

622 Reviews

97% Would Recommend
Latest Review 3 days ago
Rebecca M. on 11/15/2017
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Rebecca said the employees kept her informed while her vehicle was being serviced.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Daniel C. on 11/09/2017
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"The people and the attention to detail"
All of the staff goes above and beyond to ensure you are satisfied and that the work is done to satisfaction. It’s the only place I will ever go for service.
Vehicle: Ford Super Duty F-350 SRW
Service Date: 11/06/2017
Review Created: 11/09/2017 01:15 PM
Slade A. on 11/06/2017
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Slade said the service was good.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Michele G. on 11/03/2017
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"Great Service/Honest"
Great Service - hands down the best in Tyler.
Vehicle: BMW 3 Series
Service Date: 10/31/2017
Review Created: 11/03/2017 12:55 PM
Tim T. on 11/03/2017
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"Service on my H1"
They diagnosed my car’s problem and fixed it promptly.
Vehicle: HUMMER H1
Service Date: 11/01/2017
Review Created: 11/03/2017 06:13 AM
Tammy S. on 10/30/2017
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Tammy said this business was super friendly and they had great customer service.
Vehicle: Cadillac
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Dennis C. on 10/27/2017
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Dennis said this business has nice, knowledgeable people.
Vehicle: Ford F-150
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Antonio W. on 10/25/2017
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"Sergio was the greatest"
So I recently bought a Jeep and had it serviced at your location to gas service see my vehicles name Sergio and he was simply amazing he noticed other things that was wrong and suggested how I fixed it also he gave me prices so that I would know exactly what I was looking at I became a Sergio customer for life
Vehicle: Jeep Grand Cherokee
Service Date: 10/19/2017
Review Created: 10/25/2017 02:22 PM
Laura O. on 10/24/2017
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Laura said the service was great.
Vehicle: Dodge Durango
Category: Service
Service Date: 10/18/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Rexana L. on 10/17/2017
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"Very happy 😃 "
They were very fast & efficient, they came & talked to me about my car & helped me understand what was being done.
Vehicle: Kia Rio
Service Date: 10/16/2017
Review Created: 10/17/2017 10:20 PM
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Lynn S., General Manager at Robertson Automotive responded on 10/19/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of service, and your input is a valuable source of information.  We appreciate your business very much!
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Dakota D. on 10/17/2017
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Dakota said the technicians were very knowledgeable. They did not try to push additional services.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
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Lynn S., General Manager at Robertson Automotive responded on 10/19/2017

Thank you for taking the time to review the Robertson Automotive Team.  Our goal is to provide you with the highest quality of service, and your input is a valuable source of information.  We appreciate your business very much!
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Jenny C. on 10/13/2017
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"Excellent "
Very nice and helpful folks.
Vehicle: Land Rover Range Rover
Service Date: 10/11/2017
Review Created: 10/13/2017 05:44 AM
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Lynn S., General Manager at Robertson Automotive responded on 10/19/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of service, and your input is a valuable source of information.  We appreciate your business very much!!
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Michael T. on 10/09/2017
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Michael said this business did everything they told him they would do and so far the vehicle is working pretty well. He is happy with them and he will go back.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
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Lynn S., General Manager at Robertson Automotive responded on 10/19/2017

Thank you for taking the time to review the Robertson Automotive Team!  We appreciate your business and your input is a valuable source of information.
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Casey C. on 10/06/2017
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Spoke with Crista. She said she was very pleased with their service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/29/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
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Lynn S., General Manager at Robertson Automotive responded on 10/19/2017

Thank you for taking the time to review the Robertson Automotive Team!  We appreciate your business and your experience here truly matters.
Sincerely,

Lynn Shaver
General Manager
903-597-6535
Tony W. on 09/30/2017
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Tony said this business was awesome. They were highly recommended to him and they were fantastic. The staff was very nice and polite. They have the cleanest facility that he has ever been in.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
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Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.
Thank you for your business,

Lynn Shaver
General Manager
903-597-6535
Don D. on 09/29/2017
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Don said he had a great experience.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
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Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.
Thank you for your business,

Lynn Shaver
General Manager
903-597-6535
John B. on 09/29/2017
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John said this business was very nice and friendly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/29/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
5600e39228e020c9cbafe58d1f1e6216?s=28
Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.
Thank you for your business,

Lynn Shaver
General Manager
903-597-6535
Kathy H. on 09/25/2017
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Kathy said she has been using this business for several years. They have always been great and the service was excellent.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 09/19/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
5600e39228e020c9cbafe58d1f1e6216?s=28
Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of automotive service, and your input is a valuable source of information.
Thank you for your business,

Lynn Shaver
General Manager
903-597-6535
Jaimmie G. on 09/22/2017
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"Great service every time!"
Great service every time!
Vehicle: GMC Jimmy
Service Date: 09/21/2017
Review Created: 09/22/2017 08:40 PM
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Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team!  Our goal is to provide our customers with the highest quality of automotive repair, and your input is  a valuable source of information.
Thank you for your business,

Lynn Shaver
General Manager
903-597-6535
Eva S. on 09/18/2017
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"Personable, professional"
This was the first time in approximately 15 years i have ever had to take my vehicle back for a redo. David is tops!!
Vehicle: Ford Expedition
Service Date: 09/15/2017
Review Created: 09/18/2017 10:09 AM
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Lynn S., General Manager at Robertson Automotive responded on 10/03/2017

Thank you for taking the time to review the Robertson Automotive Team.  We strive to provide you with the highest quality of automotive service and your input is a valuable source of information.
We appreciate your business,

Lynn Shaver
General Manager
903-597-6535
Displaying Review 1 - 20 of 622 in total