Robertson Automotive

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903-597-6536
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

730 Reviews

5 star
86%
4 star
9%
3 star
1%
2 star
1%
1 star
1%
97% Would Recommend
Latest Review 2 days ago

Reviews

BK
Bob K.
Frankston, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Bob said the business did a great job and he's very happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
HH
Henrietta H.
Tyler, TX
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Henrietta said they did a good job and were nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jay C.
Tyler, TX
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jay said he was satisfied with the service at this facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
AW
Andy W.
Tyler, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
A job well done!
Replaced the water pump on my jeep. All is well and another job well done!
Recommended
Lynn S., General Manager from Robertson Automotive responded on 08/14/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
CC
Charles C.
Bullard, TX
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
1971 Chevelle SS
These folks know Classic Cars. Courteous, Informative and fair. Robertson's do the job right the first time.
Recommended
Lynn S., General Manager from Robertson Automotive responded on 08/14/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
JF
John F.
Bullard, TX
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
John said they gave him the exact price ahead of time. They were completely polite, professional, clean, extremely knowledgeable, and fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 08/14/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
CC
Chuck C.
Flint, TX
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Chuck said he was very satisfied with the service. The staff was very professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 08/14/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
JM
John M.
Tyler, TX
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
John said, this business is very helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 08/14/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
BS
Ben S.
Paris, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ben said the service was excellent. The employees completed the service as they were told. The work was at a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 07/26/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
JC
Jody C.
Bullard, TX
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Jody said the experience was great
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 07/26/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
RJ
Raymond J.
Tyler, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Go nowhere else
Dave and the staff at this place are very professional! The work they perform on my vehicles are amazing and I never once had to go back on a job performed for me. A little pricey but worth it. Thanks crew!
Recommended
Lynn S., General Manager from Robertson Automotive responded on 07/19/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
MG
Macee G.
Tyler, TX
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Macee said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 07/17/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
EE
Edgardo E.
Jacksonville, TX
Chevrolet S-10
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/10/2018 Category: Service
Edgardo said the business tried to get him to pay for more work and diagnostics, on top of what he already paid, when all that he really needed to fix his vehicle's issues was a new pigtail plug.
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 07/19/2018

Thank you for taking the time to review the Robertson Automotive Team!  Please refrain from not  being honest.  We take pride in our work, our team and expertise.  

Lynn Shaver
General Manager
903-597-6535
RE
Randy E.
Flint, TX
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Randy said the facility was very friendly, and he called him to inform what the problem was before repairing his vehicle. He was very happy with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 07/17/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
TB
Tim B.
Hawkins, TX
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Tim said the staff were good to him.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 07/05/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
LS
Luther S.
Tyler, TX
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Spoke with Luther's wife. She said the service they received was wonderful.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 07/05/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
DS
Dean S.
Chandler, TX
Chrysler 300M
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Dean said they did a good job. They were fast and professional. He wants more work done later in the year.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 06/28/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
SK
Sean K.
Flint, TX
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Spoke with Barry. He said he's used them before. He is very impressed with their timing and their service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 06/28/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
IW
Isaac W.
Tyler, TX
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Isaac said the business was knowledgeable. The staff is courteous and they get work done in a timely manner. The facility had a nice waiting area, with snacks. The cost for services was a little high.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 06/22/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535
RK
Rhett K.
Bullard, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Spoke with Ben. He said this business took care of him.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 06/22/2018

Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!

Lynn Shaver
General Manager
903-597-6535