Reviews
AS
Austin S.
Lindale, TX
Jeep Cherokee
Verified
Austin said the mechanics are honest and really trustworthy. The service is done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Chevrolet Pickup
Verified
Great customer service!
All the staff is friendly and knowledgeable! They were very helpful and kept us informed about everything!
Recommended
AD
Autumn D.
Lindale, TX
Nissan JUKE
Verified
Autumn said they explained everything, were honest and she felt well taken care of.
Recommended
This review was collected via phone interview by Customer Research Inc.
RF
Richard F.
Escondido, CA
Chevrolet Forward Control
Verified
Richard said they were great. Everything was clean and spotless. They did a good job. He said he will return there when he is in that area next year.
Recommended
This review was collected via phone interview by Customer Research Inc.
WW
Walter W.
Jacksonville, TX
GMC Envoy XL
Verified
Walter said the service was superb.
Recommended
This review was collected via phone interview by Customer Research Inc.
EH
Elbert H.
Tyler, TX
Dodge Charger
Verified
Elbert said the business did a good job. However, he said the business charged him a $40 fee to check his vehicle out and then told him they could not repair the problem for 2 hours and he was not happy with that.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Jim B.
Bullard, TX
Verified
Jim said the staff did a great job. The work was quick, they diagnosed the problem immediately and got him fixed in a few days and he highly recommends them.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
JAMES S.
Tyler, TX
Toyota Tundra
Verified
Great job
they always let me know exactly what I need and what it will cost. they do good work in a timely fashion and keep me posted on what they are doing
Recommended
Lynn S., General Manager from Robertson Automotive responded on 09/20/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
RP
Ralph P.
Flint, TX
Nissan Maxima
Verified
Ralph said he was happy with everything at the business and they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 09/20/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
JB
Joshua B.
Tyler, TX
Volkswagen Jetta Sedan
Verified
Great service!
I've repeatedly gone to Robertson Automotive and have had great service every time. My last visit was no different. I was greeted upon entering, offered coffee/water even though I didn't have to wait, taken to work after dropping my car off, and was called and informed what they were doing with my car. The only way it could've been better was if it was free service, although I'm happy to pay for the quality of work I get!
Recommended
Lynn S., General Manager from Robertson Automotive responded on 09/20/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
TS
Terry S.
Bullard, TX
Toyota Camry
Verified
Terry said apparently they did what they were supposes to. They were very professional, very nice to deal with and very knowledgeable. Everything worked out well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 09/20/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
WM
Wesley M.
Texas
Dodge Charger
Verified
Wesley said he gets his vehicle serviced at this business for their craftsmanship, workmanship, and time they take with his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 09/11/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
FB
F B.
Tyler, TX
STELLA!!!!!. performance from the entire team
5 STAR quality repairs,parts marked by 5 STAR workmanship. Extraordinary Professionalism.
Recommended
Lynn S., General Manager from Robertson Automotive responded on 09/11/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
JH
Jeremy H.
Tyler, TX
GMC Sierra 1500
Verified
Jeremy said he did not understand the service diagnostic. The employees were nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 09/11/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
KH
Kaylan H.
Flint, TX
Honda Accord Sdn
Verified
Kaylan said the business provided awesome service. They have good prices, did a good job, and were accommodating.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 09/11/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
TD
Tom D.
Tyler, TX
Honda Ridgeline
Verified
Honest competent skilled
I always take all my vehicles to Robertson automotive I’ve known Kevin for 30 years
Recommended
Lynn S., General Manager from Robertson Automotive responded on 08/23/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
JD
Jacque D.
Jacksonville, TX
GMC Sierra 3500 Classic
Verified
Jacque said everything was good, and he appreciated the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 08/23/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
BK
Bob K.
Frankston, TX
Dodge Pickup
Verified
Bob said the business did a great job and he's very happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 08/23/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
HH
Henrietta H.
Tyler, TX
Chevrolet Pickup
Verified
Henrietta said they did a good job and were nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 08/23/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535
JC
Jay C.
Tyler, TX
Nissan Murano
Verified
Jay said he was satisfied with the service at this facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lynn S., General Manager from Robertson Automotive responded on 08/23/2018
Thank you for taking the time to review the Robertson Automotive Team! We appreciate your business, and the great review!!
Lynn ShaverGeneral Manager
903-597-6535