Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

416 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


TZ
Theodore Z.
Southbridge, MA
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Theodore said he has been taking his vehicle there for years and he really likes the service.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
Webster, MA
Lexus LS 430
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Spoke with Barbara. She said it was done to her satisfaction and on time.
This review was collected via phone interview by Customer Research Inc.

MC
Marisa C.
Massachusetts
Ford Taurus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Marisa said this business fixed the problem.
This review was collected via phone interview by Customer Research Inc.

EW
eric w.
Massachusetts
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Eric said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
Dudley, MA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Michelle said this business does a great job and charges the right price.
This review was collected via phone interview by Customer Research Inc.

DT
Deborah T.
Dudley, MA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Deborah said the staff at the facility provided her with great service. It did so fast, and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

MG
Meredith G.
Massachusetts
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Meredith said the business did exactly what needed to be done.
This review was collected via phone interview by Customer Research Inc.

KB
Kerri B.
Massachusetts
Chevrolet Venture
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Kerri said the business did everything she asked them to do the way she asked and the staff was very nice.
This review was collected via phone interview by Customer Research Inc.

CD
Chastity D.
Massachusetts
Honda Accord Wgn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Chastity said the business is trust worthy. They let her know everything that was going on. They were open and honest.
This review was collected via phone interview by Customer Research Inc.

LF
Linda F.
Dudley, MA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Great service
We are always highly satisfied with the service we receive at Rob's...diligent and thorough repairs and service.

SJ
Scott J.
Dudley, MA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Scott said he has always gone to them and the staff always treat him well.
This review was collected via phone interview by Customer Research Inc.

DC
Donna C.
Massachusetts
Saturn SL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Donna said the staff seemed honest, nice, and like they wanted to help.
This review was collected via phone interview by Customer Research Inc.

RS
Rachel S.
Massachusetts
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Rachel said the staff are really good at what they do. They are very professional and take good care of her.
This review was collected via phone interview by Customer Research Inc.

CK
Christine K.
Massachusetts
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Christine said she was in and out. She said they were quick and on time.
This review was collected via phone interview by Customer Research Inc.

MD
Missy D.
Massachusetts
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Missy said the business provided better service than where she was going.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Dudley, MA
Ram Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Rob and his staff now their stuff
Rob and his staff are always friendly, efficient and knowledgeable on anything to do with automotive issues. They are courteous and you can bet you will get the best deal around. I've been going to Rob's for years and will continue to do so knowing that my vehicle is in good hands and will get the job done right the first time. John Platek

RL
Ronald L.
Sturbridge, MA
Chevrolet
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Ronald said Rich and Rob are great, and he is very happy with their work.
This review was collected via phone interview by Customer Research Inc.

RL
Ron L.
Massachusetts
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Ron said the staff provided good service, in a timely fashion, without any problems.
This review was collected via phone interview by Customer Research Inc.

EB
Elaine B.
Dudley, MA
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Elaine said the employees were honest. The service was done well. She had no problems with the work.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Millbury, MA
Ford Super Duty F-250 SRW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Paul said the business got everything done and found problems that he did not know about.
This review was collected via phone interview by Customer Research Inc.