Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

867 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
Latest Review 3 days ago

Reviews


DC
Deana C.
Levittown, PA
Chevrolet Cavalier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Spoke with Fran. He said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

HL
Hope L.
Wyckoff, NJ
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Hope said the staff members at the business were nice to her and they have her vehicle running great.
This review was collected via phone interview by Customer Research Inc.

DB
Donna B.
Pennsylvania
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Donna said she would come to Rob for service any time, any day of the week. She is thankful for everything he does for her and her vehicle, and the business is the only place she will bring her vehicle when she's in town.
This review was collected via phone interview by Customer Research Inc.

JE
Jami E.
Allentown, PA
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jami said that she always receives good service at the facility and the service manager JR is excellent.
This review was collected via phone interview by Customer Research Inc.

JC
Jose c.
Pennsylvania
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Jose said he works at the facility, and it's a great place.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Levittown, PA
Volvo 240
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Robert said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

ME
Miguel E.
Penns Grove, NJ
Scion tC
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/05/2018 Category: Service
Miguel said this business was good. They fixed his tire but it doesn't feel like they checked everything before they put it on. They didn't check the brakes or the ball joints.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Bristol, PA
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
John said the employees treated him very well.
This review was collected via phone interview by Customer Research Inc.

JB
Jose B.
Drexel Hill, PA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jose said the business helped him when he needed it but would like them to make their prices a little bit cheaper.
This review was collected via phone interview by Customer Research Inc.

JA
Jack A.
Lumberville, PA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Rick. He said they did a good job.
This review was collected via phone interview by Customer Research Inc.

GS
Gwen S.
Bensalem, PA
Mercury Mariner
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Gwen said, the staff were very friendly and helpful but she had to wait a week because the business was out of the stickers for the inspection.
This review was collected via phone interview by Customer Research Inc.

DL
Dayson L.
Trenton, NJ
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Dayson said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JH
Jeffery H.
Forked River, NJ
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Jeffrey said the business provided prompt service.
This review was collected via phone interview by Customer Research Inc.

AW
Allen W.
Branchville, NJ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Allen said the technicians that worked on his vehicle were great. The business went above and beyond to make sure he was taken care of.
This review was collected via phone interview by Customer Research Inc.

BF
Bishawn F.
Pennsylvania
Lincoln Zephyr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Bishawn said they showed up on time for the tow and they were willing to repair his vehicle at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Hobart, NY
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Spoke with Jo Ann. She said they were traveling through the area and broke down. She also said the business sent a tow for them and arranged a rental vehicle so they could continue on their trip. She added, everyone from Jim the tow driver, to everyone connected to the business, was very helpful, pleasant and kind to them. She said if she lived in their area she would be a customer for life.
This review was collected via phone interview by Customer Research Inc.

JK
Josh K.
Riverton, NJ
Dodge Charger
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/07/2018 Category: Service
Josh said the staff were nice and repaired his thermostat, but they didn't check anything else that may have needed work. He said his alternator recently stopped working just after the service.
This review was collected via phone interview by Customer Research Inc.

BF
Bryan F.
Bristol, PA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Bryan said he enjoyed his experience. The staff is a great group of people and they're awesome.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Levittown, PA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Mike said the staff members behind the counter's were very nice and pleasant. He will be bringing his vehicle in for all of it's repairs.
This review was collected via phone interview by Customer Research Inc.

JM
Jeffrey M.
Langhorne, PA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
I hate state inspections, I love Rob's
Dealing with Rob's leaves me with the impression that they accomplish what a state vehicle inspection is supposed to be, a safety check of the vehicle, not an opportunity to gouge the customer. I have been going here for several years and they never fail to amaze me with their honest and forthright approach to doing business. In addition to inspections I have had other work done and I feel I got a fair shake from JR and the staff at Rob's.

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