Since 2023, Rocafleet has been dedicated to providing the Watertown, NY area with exceptional service and unmatched automotive knowledge. We have over 115 years of auto repair experience, are experts in fleet services, and we are the only custom spring shop in Watertown. Since 2023, Rocafleet has been dedicated to providing the Watertown, NY area with exceptional service and unmatched automotive knowledge. We have over 115 years of auto repair experience, are experts in fleet services, and we are the only custom spring shop in Watertown.
We're delighted to hear that you consider us top notch! It sounds like Ernie has made quite the impression with his friendly demeanor – we might have to start calling him “the ambassador of good vibes.” We're committed to getting you sorted in a timely manner, and we're glad to know we're hitting the mark. Your support means a lot to us!
We appreciate you taking the time to share your experience! It sounds like Ernie and the team really hit the mark with their service—talk about a dream team. Great prices combined with amazing service? That's like finding the perfect pizza topping combination. We’re glad you had such a positive experience!
It's fantastic to hear you had such a positive experience with us! We aim to keep the atmosphere professional while being polite and knowledgeable—sounds like we hit the mark! Your recommendation is appreciated and goes a long way in helping others know what to expect. Here's to many more on-time, professional experiences together!
It's wonderful to hear about your experience with us! We're glad the staff could work their magic and get you back on the road in time—because who really enjoys sitting around waiting for car repairs? We appreciate your recommendation and look forward to helping you again. Safe travels!
It’s fantastic to hear about your experience with us at Rocafleet! We strive to make our customers feel safe and cared for, and it sounds like Ernie and Tony hit the mark. We're glad we could help keep your camper bus powered and secure, even if it meant those solar panels took a little vacation. Your safety and satisfaction are what we aim for, and we can’t wait for your next visit. Just promise to share any new adventures your camper goes on!
We're glad to hear that you enjoyed the service! We strive to make every interaction as smooth as a perfectly brewed cup of coffee. Your support truly fuels our efforts to keep delivering top-notch experiences. If there's anything specific you loved, feel free to share!
It was unfortunate that we were unable to do this installation- We were unaware originally that the frame would need to be cut for the installation and that was not something we felt comfortable doing. We do our best to not turn away work, but we truly have the customer in mind (as well as the business) when these situations occur. We'll always be here to perform high quality work that is in the best interests of customers, and if a job is beyond us we won't take it on. And sometimes that is how you best serve your customers. We welcome a second opporunity should it arise Jason.
It sounds like your experience was smoother than a freshly paved road! We're glad we could squeeze you in and take care of that rattling heat shield just in time for your road trip. It's always our pleasure to check out the rest of the car while we’re at it—gotta keep those brakes in top shape. We're also pleased to hear our staff made your visit pleasant. Here's to many more miles of peaceful driving ahead!
We appreciate you taking the time to share your experience! It sounds like our team went into detective mode to get to the bottom of that noise—new engine and all. We're glad to hear they had your truck back on the road in no time and at a price that didn't break the bank. If only fixing our own automobiles was that easy, right? Wishing you many quiet and trouble-free miles ahead!
It's fantastic to hear that your 2019 Jeep Cherokee is now handling like a dream! We strive to make steering issues a thing of the past faster than you can say 'alignment.' Our team prides itself on being professional and friendly, but don't worry, we have no plans to open a comedy club just yet. Your recommendation means a lot to us, and we're glad you're feeling safe on the road again!
We're glad to hear that you found our service faster and more affordable than expected! It’s always great to know that friendly faces and straightforward pricing made your experience enjoyable. We believe in keeping things simple—after all, unnecessary charges are just as welcome as a rainstorm at a picnic. We appreciate your support and look forward to serving you again!
We're glad to hear that our team made you feel right at home! Creating a welcoming atmosphere is what we aim for, and it sounds like our employees hit the mark. If they were courteous, we’ll assume they were also secretly trained in the art of charm. We appreciate your positive feedback and hope to keep that warm vibe going for all our guests!
We appreciate you taking the time to share your experience with us. We're glad to hear that your warranty issue was addressed and resolved. We strive to stand by our products, even when they might have taken a minor detour. Your feedback is invaluable, and we hope to keep improving and earning that extra star in the future!
It's fantastic to hear that your new SUV made a memorable squeal before even getting to know you! We always aim for honest assessments, and it seems Josh and Ernie made quite an impression—who knew honesty could be so charming? We're delighted to hear that you felt respected and valued, and that we could help uncover issues before they became bigger headaches. It’s great to have you as part of our community, and we look forward to helping you keep your rides in tip-top shape. Let's keep those squeals to a minimum!
We appreciate you taking the time to share your experience! It's great to hear that we could accommodate you so quickly and that our team provided friendly service. We aim for efficiency here, and it seems like we hit the mark! If we had a little medal for quick service, you’d definitely have earned it. 감사합니다!