Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

13 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


MK
MAX K.
Rockford, MI
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Honest and fair
Had another placevtell me I needed brakes. They informed me that I had 40% of my pads left. Nice to know they aren’t just there trying to make $, like the dealership that was wrong!

Verified Customer
Rockford, MI
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great
Good service and very helpful

MA
MARK A.
Rockford, MI
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018
Tires swapped
Brought my Suburban in to have my winter tires/wheels put on in place of the summer ones. I asked how they would be rotated form the positions where they were removed. Pattern was front to back and back to front on same sides. I said that I thought the fronts should be crossed over to rear on opposite sides. I asked the worker to check the owners manual and the crossover pattern was the correct pattern. Tires were swapped and as I was about to leave I could not find lug nuts for tires that were removed and worker saw me looking in vehicle and then realized that nuts had not been place in vehicle. Glad I checked before I drove off. Work was done in a timely manner with no other issues.

JA
JIM A.
Belmont, MI
Lexus RX 400h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Tire purchase
The men did a great job! The tires make my car feel like it's riding on a cloud!

GF
Greg F.
Cedar Springs, MI
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Greg said the staff took the time to explain things, they did everything right and he didn't have to go back.
This review was collected via phone interview by Customer Research Inc.

WH
Wendy H.
Howard City, MI
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Wendy said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Rockford, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Dan said the service was good. His vehicle was taken right in. The work was really convenient.
This review was collected via phone interview by Customer Research Inc.

MC
Micheal C.
Rockford, MI
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Michael said he was happy with the service the business provided. They were efficient.
This review was collected via phone interview by Customer Research Inc.

KF
Kelly F.
Jenison, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kelly said the mechanic fixed her tire within 15 minutes and it turned out great.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Rockford, MI
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Spoke with Jean. She said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Rockford, MI
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
David said the employees provided a bit more than he expected.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Rockford, MI
Ram 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Steve said he was told they would call him when his tires came in, He received no call and later after a couple of days he called himself and was told the tires were there.
This review was collected via phone interview by Customer Research Inc.

JW
Joseph W.
Lowell, MI
GMC Sierra 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/12/2018 Category: Service
Joseph said the alignment seems to be off. He plans to return to this business to have it evaluated.
This review was collected via phone interview by Customer Research Inc.

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