Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

29 Reviews

93% Would Recommend
Latest Review 13 days ago

Reviews


JG
Jessica G.
Rockford, MI
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Jessica said that the business was kind, friendly and helpful and the time management was good.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Rockford, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Spoke with Betty. She said she was satisfied.
This review was collected via phone interview by Customer Research Inc.

TH
TONY H.
Rockford, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/28/2018
Disappointed
Wheel fell off after new tire installation. $300 mechanical damage. Rockford Tire said they would pay half the bill. 2 weeks later and still no check in the mail.

PC
PAUL C.
Rockford, MI
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2018
tire repair
In and out quick and tire fixed

NW
NATHAN W.
Muskegon, MI
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Great service
I got some winter tires put on two cars and they did a great job I love the winter tire they put on

DP
DALE P.
Rockford, MI
Kia Sorento
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/10/2018
Had to bring back for tire repair
Had to bring back for tire repair

MM
MICHEAL M.
Rockford, MI
Nissan Murano
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2018
Tire mounting
Service was ok. Tire rotation first in line took 50 min. Cost was $110. Last Spring $80. Up $30! Also discount tire would do this service for free if I purchased through them.
Drew S. from Rockford Tire Wholesalers responded on 11/12/2018

Hello Micheal! Thank you for choosing Rockford Tire! 50 minutes for a 4-swap, (not a rotate) is actually a normal time period to wait. Rotates are free from us as well after purchasing from us. But not dismounting and mounting 4 tires.


LL
LYLE L.
Grand Rapids, MI
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Great team
Appreciate all of the help from the Rockford Tire team.

MB
Michelle B.
Rockford, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Michelle said that she came upon the place by chance and they were just wonderful.
This review was collected via phone interview by Customer Research Inc.

JC
Jesse C.
Rockford, MI
Dodge Ram Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jesse said that the place was fast, easy and affordable.
This review was collected via phone interview by Customer Research Inc.

RH
Ross H.
Rockford, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Ross said the mechanic did a good job and he didn't try to sell him what he didn't need.
This review was collected via phone interview by Customer Research Inc.

MK
MAX K.
Rockford, MI
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Honest and fair
Had another placevtell me I needed brakes. They informed me that I had 40% of my pads left. Nice to know they aren’t just there trying to make $, like the dealership that was wrong!

RP
Roger P.
Rockford, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Roger said they did exactly what he asked them to do, quickly and with no hassles.
This review was collected via phone interview by Customer Research Inc.

AN
Adam N.
Grand Rapids, MI
Volvo S40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Adam said they did a good job.
This review was collected via phone interview by Customer Research Inc.

LF
Lori F.
Rockford, MI
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Lori said this business was very nice on the phone and in person.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rockford, MI
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great
Good service and very helpful

MA
MARK A.
Rockford, MI
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018
Tires swapped
Brought my Suburban in to have my winter tires/wheels put on in place of the summer ones. I asked how they would be rotated form the positions where they were removed. Pattern was front to back and back to front on same sides. I said that I thought the fronts should be crossed over to rear on opposite sides. I asked the worker to check the owners manual and the crossover pattern was the correct pattern. Tires were swapped and as I was about to leave I could not find lug nuts for tires that were removed and worker saw me looking in vehicle and then realized that nuts had not been place in vehicle. Glad I checked before I drove off. Work was done in a timely manner with no other issues.

RM
Richard M.
Grand Rapids, MI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Richard said the business does good work and he recommends them.
This review was collected via phone interview by Customer Research Inc.

DH
Debra H.
Pierson, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Debra said the service was quick.
This review was collected via phone interview by Customer Research Inc.

JA
JIM A.
Belmont, MI
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Tire purchase
The men did a great job! The tires make my car feel like it's riding on a cloud!

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