Overview

Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

57 Reviews

91% Would Recommend
Latest Review 4 days ago

Reviews


MA
MARK A.
Rockford, MI
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2019
Tires swapped
Service was prompt and courteous, I received a call shortly after leaving and was told that a hub cap was still there that had not been installed. I returned and the popped it on quickly. Good service, some paint and cleanup to the building and parking lot are needed to be more presentable and professional looking.

LB
Lance B.
Rockford, MI
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Lance said the business changed his tires, but after he left, the sensor came on. He called them and was informed that it will go off on its own.
This review was collected via phone interview by Customer Research Inc.

AR
Andrew R.
Rockford, MI
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Andrew said he likes going to them and enjoys talking to Rockford. They are local and it was a stellar experience.
This review was collected via phone interview by Customer Research Inc.

MG
Michelle G.
Cedar Springs, MI
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Michelle said there was some miscommunication with the employees. They did not complete the service right the first time.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Rockford, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Jim said the service was awesome. They were efficient. He said they did a really good job at the cash register and were very professional.
This review was collected via phone interview by Customer Research Inc.

TP
Tim P.
Michigan
Chrysler 300
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/20/2019 Category: Service
Tim said the business changed and mounted the tires. They told him they balanced the tires but as soon as he drove away he could tell they were not balanced correctly. He took it back a second time, and it still wasn't not corrected. He will be taking his vehicle elsewhere to have the tires balanced correctly. The staff were nice and polite.
This review was collected via phone interview by Customer Research Inc.

MM
MIKE M.
Rockford, MI
Toyota Prius
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/12/2019
Good prompt service. I paid more than expected though.
I was happy with the prompt and courteous service to change my winter tires to summer. I was a bit surprized by the $110 cost. The last time I had this done it was around $60. Good job but more than I expected to pay.

ED
Ed D.
Michigan
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Ed said his experience was good.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Rockford, MI
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Susan said the employees were very polite. They completed the requested service.
This review was collected via phone interview by Customer Research Inc.

DH
DANIEL H.
Cedar Springs, MI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
This business is great.
Drew is sharp at the front desk and all the techs know what they are doing......Great Job guys!! Their prices are better than Bell Tire. Fast, efficient service and the best prices around will keep me coming back for sure.

AG
Anne G.
Belmont, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Anne said she needed snow tires removed and they got her in same day with minimal wait time.
This review was collected via phone interview by Customer Research Inc.

PP
Paul P.
Rockford, MI
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Paul said the business did everything great.
This review was collected via phone interview by Customer Research Inc.

TG
THERESA G.
Cedar Springs, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
new tires
Good service and friendly workers.

JS
Jeff S.
Cedar Springs, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Jeff said the price was fair, and the staff delivered great quality service. They were up front and personable. They provide a very welcoming atmosphere .
This review was collected via phone interview by Customer Research Inc.

CA
Chad A.
Cedar Springs, MI
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Chad said this business provided good service and did the job quickly.
This review was collected via phone interview by Customer Research Inc.

CF
Cory F.
Pierson, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Cory said the business did a good job and he really appreciates all of the work.
This review was collected via phone interview by Customer Research Inc.

CH
CATHY H.
Rockford, MI
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Close and convient
Always helpful

Verified Customer
Rockford, MI
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Knowledgeable
Friendly staff,

BE
Bret E.
Rockford, MI
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2019 Category: Service
Bret said the staff was courteous and quick when they did the work.
This review was collected via phone interview by Customer Research Inc.

FO
FRED O.
Rockford, MI
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019
Great service
I brought in a tire that was losing air. They fixed it quickly and effectively.