Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

393 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 12 days ago

Reviews


DS
David S.
Bainbridge Island, WA
Subaru Legacy Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
David said he has been going to this business for 2 years now. The people there are professional, prompt, courteous, and do great work.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Bainbridge Island, WA
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Jim said the staff fixed the issue and it was a straightforward visit.
This review was collected via phone interview by Customer Research Inc.

PD
Patrick D.
Poulsbo, WA
Ford Maverick
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Patrick said the service was extremely fast.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Bainbridge Island, WA
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Spoke with Gary's father. He said the staff was efficient, honest, and competent.
This review was collected via phone interview by Customer Research Inc.

LD
LILY D.
Bainbridge Island, WA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
trustworthy
Front bearings had been replaced 7 months ago. For some inexplicable reason, one of them went out. Parts warranty covered replacement. To my surprise both were replaced at no charge, not even for the labor. I've already told several friends that this is the place to bring their cars for repairs.

CJ
Chris J.
Seabeck, WA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Chris said they were honest in their assessment.
This review was collected via phone interview by Customer Research Inc.

GD
Greg D.
Bainbridge Island, WA
FIAT 500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Greg said this business was convenient and close to him. The staff provided great service and it was a terrific experience.
This review was collected via phone interview by Customer Research Inc.

FG
Frank G.
Bainbridge Island, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Frank said the business was very accommodating, fast and helpful.
This review was collected via phone interview by Customer Research Inc.

SM
Sun M.
Bainbridge Island, WA
Audi Q7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Sun said the business was able to get him in on short notice and did the work he needed.
This review was collected via phone interview by Customer Research Inc.

AK
Ann K.
Bainbridge Island, WA
Toyota Prius
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Ann said the employees did very well. However, her rear windshield wiper was shredded and she was told by the employees that it was replaced, but she can see that it wasn't.
This review was collected via phone interview by Customer Research Inc.

KS
Kimerick S.
Bainbridge Island, WA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Kimerick said this business had a courtesy vehicle.
This review was collected via phone interview by Customer Research Inc.

RJ
ROBERT (BOB) J.
Bainbridge Island, WA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
As always, great service
On time, great advice, they’ve always come through for me.

BL
BONNIE L.
Bainbridge Island, WA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Service
Have been a customer for a long time and have been very satisfied with the service.

GP
Gesina P.
Bainbridge Island, WA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Gesina said at no part of the visit, did the business give her pause or make her unhappy with them. The staff were all really communicative about the service and the pricing. They honored a coupon that had barely expired and they have a great ride service. Every part of the visit was great.
This review was collected via phone interview by Customer Research Inc.

KK
KAREN K.
Bainbridge Island, WA
Subaru Impreza
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/09/2018
Oil Change
Went in for oil change on newish car. Although it was 2nd time for car, they changed oil with synthetic , saying it was 1st time car brought in for change, and the synthetic oil will last longer. Should have advised waiting another 5000 miles since cost significantly more.

DH
DEB H.
Poulsbo, WA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
The staff
Everyone is very nice and caring

JS
Jerry S.
Bainbridge Island, WA
Jeep Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Jerry said the employees did a good job and everything was fixed.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Bainbridge Island, WA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
David said the staff was very professional and pleasant. He had an oil change. Everything about the experience went fine.
This review was collected via phone interview by Customer Research Inc.

SW
Susan W.
Bainbridge Island, WA
Toyota Prius
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Susan said the staff did take all day to complete the repairs, but she appreciates it for driving her home and back to pick up her vehicle.
This review was collected via phone interview by Customer Research Inc.

SP
Sara P.
Bainbridge Island, WA
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2018 Category: Service
Sara said after she left, there was something new wrong with the vehicle.
This review was collected via phone interview by Customer Research Inc.

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