Reviews
JR
Josh R.
Washington
GMC Sonoma
Verified Customer
Josh said they are great.
Recommended
This review was collected via phone interview by Customer Research Inc.
LD
LILY D.
Seattle, WA
Toyota Prius
Verified Customer
like a new ride
Brought my Prius ('05) for 110K maintenance. Ranji called to advise me that my struts were worn out and I should consider replacing them. I figured the car was already in the shop, so I may as well have it done. When I picked up the car, he told me I should sense a smoother ride, like when the car was new. I doubted I'd be able to sense it, but I was wrong. I'd become enured to bumps and riding low to the road. I thought it was my seat wearing down. Not only is my ride smoother, but I again feel like I'm driving well above the road. I totally trust Ranji's advice in helping me keep my car rolling along.
Recommended
Ranji D. from Rolling Bay Automotive responded on 02/07/2019
Great news Lily I am so happy that your Prius is riding like new again, I appreciate your trust in our service and look forward to seeing you again.
Verified Customer
Seattle, WA
Ford F-150
Verified Customer
Quick, efficient and thorough
Took a pickup in for a double check on some things rather than go to a dealer. Will be back again in 6 months.
Recommended
Ranji D. from Rolling Bay Automotive responded on 02/07/2019
Thank you we look forward to seeing you again.
MT
Mary T.
Seattle, WA
Nissan Sentra
Verified Customer
Mary said they did a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
MZ
Michael Z.
Seattle, WA
Saab 9-5
Verified Customer
Michael said he has never had a problem with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ranji D. from Rolling Bay Automotive responded on 02/07/2019
Thanks for the review Michael, it has been a pleasure to service your familys vehicles and appreciate the years of support of our shop.
Verified Customer
Seattle, WA
Toyota Prius v
Verified Customer
Excellent service, nice people.
I’ve been going there for years and it’s always been great - timely, courteous, reasonable.
Recommended
Ranji D. from Rolling Bay Automotive responded on 02/07/2019
Thank you for choosing our shop for your service and repair, we look forward to many more years of trouble free miles for your vehicle
SD
STEVE D.
Suquamish, WA
Chevrolet Pickup
Verified Customer
Great work, fast turn around, fair price
The men at Rolling Bay Auto did a great job helping me revive my old '96 Chevrolet pickup. I ran diagnostics on the truck & determined the work necessary was beyond my capabilities while I recover from an injury. The techs ran their diagnostics and quoted me the exact codes & problems I found. Plus they checked a few other parameters I would not have thought to do. Plus with the recommendation my brother gave me I knew I was in good hands. My vehicle hasn't run this good in a long time and I paid a very fair price for the work. Just found myself a new team to help me maintain & fix our families vehicles.
Recommended
Ranji D. from Rolling Bay Automotive responded on 01/18/2019
Thanks Steve our team is here for you when ever you need us, we look forward to seeing you again
DH
DAVID H.
Seattle, WA
Audi TT
Verified Customer
Audi TT servicing
I have found Rolling Bay Automotive to be thoroughly professional. They are quick to respond to mechanical needs of our vehicles, provide courtesy shuttle service and are very informative. Their fees are reasonable. I highly recommend them and they are by far the best in the Bainbridge Island area.
Recommended
LP
LARRY P.
Seattle, WA
Jeep Grand Cherokee
Verified Customer
Transmission Service
The courtesy car service was very helpful for a one car family. I was disappointed that the final bill was in excess of the original estimate.
Recommended
SH
Sandy H.
Seattle, WA
Mazda Mazda3
Verified Customer
Sandy said they fixed the problem while she waited
Recommended
This review was collected via phone interview by Customer Research Inc.
KB
Karen B.
Bainbridge Island, WA
BMW X3
Verified Customer
Karen said she has been going to the business for years. She stated that the staff are communicative and trustworthy.
Recommended
This review was collected via phone interview by Customer Research Inc.
CJ
Carmen J.
Bainbridge Island, WA
Lincoln Navigator
Verified Customer
Spoke with Kris. She said the staff at this business were thorough, and the service was quick. Their service made a world of difference with the shimmy she had on the front end.
Recommended
This review was collected via phone interview by Customer Research Inc.
GJ
GEORGE J.
Bainbridge Island, WA
Toyota Prius v
Verified Customer
Great customer service
I love this place. They're always very responsive, very quick, and very thorough. They're also very fair.
Recommended
Ranji D. from Rolling Bay Automotive responded on 12/18/2018
Thanks George, its always a pleasure doing business with you!!
DB
DAVID B.
Bainbridge Island, WA
Toyota Prius
Verified Customer
Great Attention to Service
We noticed our front headlight was burned out on the weekend. Super bad timing given these dark cloudy and rainy days so called for an appointment on Monday morning. Greg was great and said if we wanted to bring the car in that day, they would do their best to get the headlight fixed. Brought the car in and they fixed within an hour. They were super nice and we really appreciated their prompt service.
Recommended
Ranji D. from Rolling Bay Automotive responded on 12/18/2018
Thank you for the kind words, we strive for a great customer experience and are pleased to have you as a customer.
EB
Evan B.
Bainbridge Island, WA
Ford Focus
Verified Customer
Evan said the staff was quick, helpful, and have a great online interface.
Recommended
This review was collected via phone interview by Customer Research Inc.
SP
Stephanie P.
Sequim, WA
Subaru Forester (Natl)
Verified Customer
Stephanie said that the business worked well with her, they went above and beyond and that they are her heroes.
Recommended
This review was collected via phone interview by Customer Research Inc.
SJ
Sasha J.
Bainbridge Island, WA
Mercedes-Benz 300E
Verified Customer
Sasha said he really liked the atmosphere and the honesty of the staff.
Recommended
This review was collected via phone interview by Customer Research Inc.
RH
ROTH H.
Bainbridge Island, WA
Nissan Sentra
Verified Customer
responsible service, not only usual service but attention to those things of which I was not aware!
A 'just price for service given, ride home after dropping car off and pick up to return to get the car.
Recommended
JF
Joel F.
Bainbridge Island, WA
Ford Explorer
Verified Customer
Joel said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
BEVERLY C.
Bainbridge Island, WA
Ford Explorer
Verified Customer
??
Friendly, efficient,staff. Williing to correct anything that customer might question after service.
Recommended