Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

421 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


MF
Melissa F.
Bainbridge Island, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Melissa said the mechanic was attentive, responsive, and she appreciates the staff following up with her.
This review was collected via phone interview by Customer Research Inc.

CA
Carlton A.
Rollingbay, WA
Audi A4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Carlton said he would definitely recommend the business.
This review was collected via phone interview by Customer Research Inc.

MJ
MARK J.
Bainbridge Island, WA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Consistently excellent service
We have always had helpful, friendly service from Rolling Bay Auto. They do a good job at a fair price and are prompt and efficient.

Thanks
Ranji D. from Rolling Bay Automotive responded on 09/11/2018

Thanks for the kind words Mark, we appreciate your business!


ED
Elizabeth D.
Atlanta, GA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Elizabeth said the employees were nice. They were courteous. They complete her service on time. They provided good work. They provided a shuttle service.
This review was collected via phone interview by Customer Research Inc.

DG
Doris G.
Bainbridge Island, WA
GMC Suburban
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/17/2018 Category: Service
Doris said she went in for an oil change and she asked for a 3,000 mile check but she doesn't think that they did it.
This review was collected via phone interview by Customer Research Inc.
Ranji D. from Rolling Bay Automotive responded on 08/23/2018

Hi Doris, on your last visit we performed a 3k service that includes Lube Oil and Filter, we also performed a full vehicle maintenance inspection. I am happy to report to you your vehicle was in very good condition and need no further mainenance.
Thanks for your business


LC
Linda C.
Bainbridge Island, WA
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Linda said she really likes the staff at this facility. The price was reasonable. The staff was knowledgeable and nice.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Maple Valley, WA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Kevin said the staff did a great job and they have good customer service at this facility
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Poulsbo, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Jose said that they did a good job and he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Kennewick, WA
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
James said he is happy with the work this business did.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Bainbridge Island, WA
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
John said this business is reasonably priced. They got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

SK
Susan K.
Bainbridge Island, WA
Jaguar S-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Spoke with Andrew. He said they have been there before and they keep going back. This business provides good work, they are up front, honest and really nice. They did a great job.
This review was collected via phone interview by Customer Research Inc.
Ranji D. from Rolling Bay Automotive responded on 08/06/2018

Thanks for the kind words and your confidence in our team, we appreciate your business.
Ranji


RH
ROTH H.
Bainbridge Island, WA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
regular service
Price was reasonable, service prompt and I had a ride both ways, It was pointed out that the rear bakes needed replacement and I said, I'll take care of that next service.

SS
Susan S.
Vancouver, WA
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Susan said everything went great. The staff was responsive, and the price for the work was very reasonable.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Bainbridge Island, WA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Spoke to Lisa. She said the facility always does a good job. She stated they are reliable and friendly.
This review was collected via phone interview by Customer Research Inc.

RF
Renee F.
Port Ludlow, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Renee said she received good service.
This review was collected via phone interview by Customer Research Inc.

SJ
Shawna J.
Bainbridge Island, WA
INFINITI G20
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Shawna said everything was fine.
This review was collected via phone interview by Customer Research Inc.

BP
Brenda P.
Vancouver, WA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Brenda said they are really responsive. The shuttle service was awesome. It was great.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Bainbridge Island, WA
Ford Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Tom said the business got him in right away. They took care of the issue promptly and contacted him when the service was finished.
This review was collected via phone interview by Customer Research Inc.

TC
Teri C.
Bainbridge Island, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Teri said the kind and very friendly staff fixed everything perfectly. They tried to get her in as quick as possible.
This review was collected via phone interview by Customer Research Inc.

KP
Katherine P.
Vancouver, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Katherine said the vehicle was done a lot faster than she thought it would be.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 421 in total