Ron Marhofer Hyundai Cuyahoga Falls


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1278 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.4285729/5Overall Rating 4.4285729/5Overall Rating 4.4285729/5Overall Rating 4.4285729/5rating 4.4285729
Original
Overall Rating 2.37143/5Overall Rating 2.37143/5rating 2.37143rating 2.37143rating 2.37143
96% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best shop to go to"
If you need repair service I highly recommend this shop. They are helpful, friendly and courteous. They finished sooner than expected. I could not find any indication that the car had been touched.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/21/2017 08:10 AM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/21/2017

Guest,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ellie Carpenter
Service Advisor


Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lightning fast"
I was disappointed that I needed to get body work done after another car hit me, but Marhofer Collision was fantastic. My car was done 4 days before the estimate and done perfectly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 05:28 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/21/2017

Guest,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Eric Foster
Service Advisor


Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Johnathan E. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
Very polite
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 03:02 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/18/2017

Johnathan,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Darnell Williams
Service Advisor


Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Shanna K. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always a pleasant experience. Thank you!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:44 AM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/18/2017

Shanna,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Darnell Williams
Service Advisor



Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People"
The people here are always professional and act like they truly care about the service they're providing. Great work!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:37 AM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/18/2017

Guest,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ellie Carpenter
Service Advisor



Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Patricia H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Great service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 10:30 AM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/18/2017

Patricia,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ellie Carpenter
Service Advisor



Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Marianne G. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and prompt service response"
Appreciated the adjustment to my bill when the costs exceeded my expectations.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 03:59 AM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/18/2017

Marianne,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Darnell Williams
Service Advisor



Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Stacey O. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Timely service & no surprises
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 02:26 AM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/18/2017

Stacey,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ridge Hancock
Service Advisor



Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fast and courteous
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:06 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/18/2017

Guest,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ellie Carpenter
Service Advisor


Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"David and Ellie were great in Service "
David (parts dept) and Ellie were wonderful patient and kind took all of my concerns seriously and explained things over and over without getting frustrated
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:33 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/17/2017

Guest,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ellie Carpenter
Service Advisor

Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Gilbert H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant wait"
I was told the service would take about 2 hours. Checked in at 8:30 and was out at 10:40. Maintenance and 2 recalls were performed. Waiting area upstairs is comfortable and spacious. Free popcorn and drinks are provided.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 12:06 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/17/2017

Gilbert,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ridge Hancock
Service Advisor


Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Dustin F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's awesome"
Totally
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 11:56 AM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/17/2017

Dustin,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ellie Carpenter
Service Advisor

Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Matthew K. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I have bought two cars from there and will continue when I’m ready for my next.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:54 AM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/17/2017

Matthew,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Darnell Williams
Service Advisor

Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Barbara T. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly dly"
Very friendly! Job well done!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:42 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/17/2017

Barbara,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ridge Hancock
Service Advisor


Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Lefonard S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"none"
good service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:02 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/16/2017

Leonard,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Darnell Williams
Service Advisor


Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Sandra W. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly and prompt
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 04:50 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/16/2017

Sandra,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ridge Hancock
Service Advisor


Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Marhofer is the best car experience I’ve had in years"
Fast, friendly, they care about making sure your satisfied
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:28 AM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/16/2017

Guest,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ridge Hancock
Service Advisor


Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Yen Ming T. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
Got my car back in time
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/15/2017 05:45 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/16/2017

Yen,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ridge Hancock
Service Advisor

Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Frances P. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"⭐️⭐️⭐️⭐️⭐️"
Great service as always. Professionals and personable.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 10/15/2017 03:45 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/16/2017

Frances,


Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Ridge Hancock
Service Advisor

Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
Larry D. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ron Marhofer Hyundai service employees show sincere effort!"
Ron Marhofer Hyundai service employees showed a sincere effort to meet our expectations and provide the requested service in a reasonable amount of time. My wife and I would like to thank the involved employees for the positive experience!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/14/2017 02:19 PM
Tim K., Service & Parts Director at Ron Marhofer Hyundai Cuyahoga Falls responded on 10/16/2017

Larry,

Thank you for taking the time to leave such positive feedback.  We look forward to continuing to take great care of all your vehicle needs in the future.  


Darnell Williams
Service Advisor

Tim Keller
Service & Parts Director
330.923.3888
Timothy@Marhofer.com
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