Ron Tonkin Mazda will help you find the Mazda SUV or Mazda car of your dreams. Also, at Ron Tonkin Mazda, our customers not only receive great customer service, but we go the extra mile to help you keep your vehicle running well and safe. Ron Tonkin Mazda will help you find the Mazda SUV or Mazda car of your dreams. Also, at Ron Tonkin Mazda, our customers not only receive great customer service, but we go the extra mile to help you keep your vehicle running well and safe.
Ron Tonkin Mazda will help you find the Mazda SUV or Mazda car of your dreams. Also, at Ron Tonkin Mazda, our customers not only receive great customer service, but we go the extra mile to help you keep your vehicle running well and safe. Ron Tonkin Mazda will help you find the Mazda SUV or Mazda car of your dreams. Also, at Ron Tonkin Mazda, our customers not only receive great customer service, but we go the extra mile to help you keep your vehicle running well and safe.
Ron Tonkin Mazda will help you find the Mazda SUV or Mazda car of your dreams. Also, at Ron Tonkin Mazda, our customers not only receive great customer service, but we go the extra mile to help you keep your vehicle running well and safe. Ron Tonkin Mazda will help you find the Mazda SUV or Mazda car of your dreams. Also, at Ron Tonkin Mazda, our customers not only receive great customer service, but we go the extra mile to help you keep your vehicle running well and safe.
In my personal opinion, I was deliberately lied to at Ron Tonkin Mazda once and misled twice. I have tried to resolve these issues with their customer service staff with zero results. After two weeks the best they can come up with is that there was a misunderstanding.
I had looked in person and online for a few days for a specific car. I had a deal with another dealership pretty much done. I made the mistake of asking Ron Tonkin Mazda if they could beat it which they said they would. I was literally in the other dealership’s parking lot when Ron Tonkin Mazda called me to confirm the details. I drove over an hour out of my way to complete this deal.
It should have been simple. I’m a cash buyer. No trade in, no financing. I write a check, they give me a car. I asked for a price including all of Ron Tonkin Mazda’s fees. I would pay the privilege tax and DMV fees on top of that. Easy, right?
As soon as we walked in the door the deal had changed. I should have left at this point but I stuck around while they figured out how to make the deal work. I reiterated that I was going to pay the price they agreed to plus the privilege tax and fees required by the DMV. They assured me that was accurate and they were working on the paperwork.
Fast forward to the finance managers office and the price is still higher than expected. They add in a “Estimated C.A. Tax” which I question. The response is that is a “tax on electric vehicles, everybody pays it”. That is a lie. Two people heard this lie word for word. I realized after the fact that it is actually the Oregon Corporate Activity tax. The Oregon Department of Revenue confirmed that this is a tax on businesses and nothing to do with electric vehicles. The DMV confirmed that the only tax I should have paid was the privilege tax. Ron Tonkin Mazda chose to add their corporate tax to my total rather than include it in the agreed upon purchase price for the car. Then they lied about it when questioned.
The next issue was regarding DMV fees. I specifically said include all of your fees into the price of the car. I would pay any direct DMV fees on top of that. I was assured that was the case despite there being some very similar costs added to my purchase agreement. Something didn’t feel right but I went ahead and signed, wrote a check, and left with a car.
Once home I realized that they had added in $150 in fees that were NOT payed/required to the Oregon DMV but went to Ron Tonkin Mazda. I feel at a minimum, I was deliberately misled on what these fees were for.
In the end Ron Tonkin Mazda took $251.10 in fees that were not inline with our verbal agreement. My mistake for trusting them and not reading the purchase agreement line by line. Lesson learned.
Congratulations on your $251.10 Ron Tonkin. You just lost two cash paying customers for life. On top of that I’ll be happy to share my experience with anybody that asks me about my vehicle or asks who I would recommend they buy from.