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Route 1 Automotive & Tire

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(871 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
96
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Business Details

About

Family owned and operated for forty years. We specialize in tires, brakes, suspensions, wheel alignment and scheduled maintenance. Family owned and operated for forty years. We specialize in tires, brakes, suspensions, wheel alignment and scheduled maintenance.

Categories
Auto Maintenance, Tire Sales and Repair, Oil Change
Contact
(508) 695-9833

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (US & Canada)
71 Washington St. Plainville, MA 02762
Route 1 Automotive & Tire's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(871 Reviews)

PG
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Paulette G.
Attleboro, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/26/2024
verified customerVerified Customer
10
Replacing Struts
I have no doubt that the employees did a good job replacing the Struts to my car, as this is an honest mechanics shop, but paying over one thousand dollars, to have this job done, I'm a bit disappointed that the ride doesn't feel different at all. I thought that once the Struts were replaced (due to the car being 19 years old, the Struts were rusted on and had to be blow torched off), that I'd have a nice smooth ride but, unfortunately, I do not see any difference in the ride after these Struts were replaced. Sorry for not giving a great review but I say it like it is.
Pete H. from Route 1 Automotive & Tire responded on 04/29/2024 06:53 AM

Hi Paulette!

I am so sorry to hear that you are disappointed with the outcome of the work performed on your vehicle. While there are many more components within the suspension system of your vehicle, I would also expect a difference in ride quality after having the front struts replaced. I would appreciate the opportunity to make this situation right and, more importantly, give you the satisfaction that we strive to provide to every single customer, every single day. We can be reached via email: routeoneautomotive71@gmail.com or by phone: 508-695-9833. Thank you for your consideration. 

Pete Huckins 

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