Rowe Hyundai Westbrook

Thumbs up!

Rowe has been absolutely conscientious in following up service on my 2017 Ioniq Hybrid. I was given the precise time I needed for the appointment, check in was quick and uneventful and the service rep was completely knowledgeable about the required service needs. I had several non-service related questions which he answered. Also, the salesman who sold me the vehicle stopped in the waiting room, greeted me by name and spoke with me about my experiences with the Ioniq Hybrid. I cannot imagine a more professional and friendly dealer service experience.

They are very friendly

Jessica was everything you’d want in a service advisor , kind and considerate. Very helpful and extremely understanding.

Very helpful and polite staff; fast, efficient service. I will definitely plan my future servicing with Rowe Hyundai.

Yes, they are that good!

we have been customers of Rowe Ford for 25 years or more. We have always had excellent, friendly service. With our recent visit due to a fender bender the service was handled swiftly and without any hassle. When the service was complete the car was returned in better shape then left! The car had been detailed and repaired like new. thank you!

I was in and out in 25 minutes. I had something wrong with my tire resulting in it to lose air. The technician was able to repair the tire and get me out in quickly. The gentleman at the desk who created me was friendly and made sure to get all information to help with my vehicle.

Work was done in reasonable time. Was a little disappointed I didn’t my free care was as I was told they do.

Excellent staff. Always extremely polite, informative and helpful

No problems.

Professional with good sense of humor

I could not locate my registration, they helped me look, and told me they would process the inspection while I went home to locate the registration. I was using there shuttle, which is superb...Once home I searched the desk while the driver said he would wait and as I still could not find it, he shuttle me back to the Quick Lane. Upon my return I went back in to the vehicle to search again, and there it was on the back of the plastic holder instead of on the front inside where I always keep it. They took the vehicle back inside and processed the necessary work to complete the State inspection, all the while keeping a smile and being very respectful to an old lady. They did not make me feel inadequate, instead were positive and helpful...Thank you to all who helped me that day

Great service!!

I was little concerned about the quality of service but Anthony was attentive and exceeded my expectations

The only issue I had was finding where I was supposed to go. I had a later appointment and didn’t realize I was supposed to go to Quicklanes instead of the dealership service. But otherwise, the service was great and speedy.

Edward Giroux was very professional and at the same time very personable. He made buying the car easy for us and it was a pleasure working with him. I would definitely recommend doing business with him and the team at Rowe Hyundai in Westbrook.
Thank you Ed !!

Professional, but friendly and fun.

Great service

Very efficient and polite.