Roy's Quality Car Care


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

262 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 5 days ago
Andrea W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrea said she was very happy with the business. They always take the time to explain the pros and cons of each option.
Vehicle: Hyundai Tiburon
Category: Service
Service Date: 10/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Pam K. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pam said the service is always complete when she expects it to be.
Vehicle: Ford F-150
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
GERALDINE R. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile"
Great service and employees very friendly
Vehicle: Ford F-150
Service Date: 11/08/2017
Review Created: 11/09/2017 07:23 PM
JAMIE M. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Emergency service "
Allen and team where very responsive and worked quickly and efficiently to service our old truck to get it back on the road as quickly as possible. They are go mechanics in our area!
Vehicle: Ford Ranger
Service Date: 11/07/2017
Review Created: 11/08/2017 04:33 AM
Joe S. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said the business was very accommodating and helpful.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 10/26/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Morgan M. on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Morgan said the staff do a good job and she recommends the business.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 11/01/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Greg C. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Greg said the staff were friendly and they provided nice service.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Matt M. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said the repairs were done in a timely manner.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Melissa B. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Melissa said the facility is very honest and she appreciate them.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 10/18/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
MATT N. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly, and affordable service"
I highly recommend this place for your auto needs. Fast and professional service coupled with a convenient location make this a great place for car repairs, oil changes, and tune-ups.
Vehicle: Jeep Compass
Service Date: 10/21/2017
Review Created: 10/22/2017 06:17 AM
LARRY Z. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AL ALWAYS IS AWESOME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
MY CAR IS STILL UNDER WARRANTY WITH CARMAX THERE WERE ITEMS THAT NEEDED TO BE ADDRESSED AND REPLACED.AL AS ALWAYS DID A AMAZING JOB AND FIXED THE ISSUES, CARMAX WOULD NOT LET THEM ADDRESS MY TRANSMISSION ISSUE EVEN THOUGH THEY ARE VERY CAPABLE OF DOING SO.IT IS VERY REFRESHING THESE DAYS TO HAVE A GREAT TRUST WORTHY MECHANIC !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANKS AS ALWAYS TO "AL" AND TEAM !!!!!!!!!!!!!!!!!!!!
Vehicle: Ford Escape
Service Date: 10/14/2017
Review Created: 10/17/2017 06:23 PM
Gene R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gene said they did a really good job. He was happy and pleased.
Vehicle: Dodge Neon
Category: Service
Service Date: 10/06/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Tammy C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tammy said the staff did a great job and she was happy. She was pleased.
Vehicle: Honda CR-Z
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Jeanna G. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeanna said the employees completed the service promptly. The work was done efficiently. Allen was very helpful during her service visit.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
JOHN A. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Great work at an affordable price.
Vehicle: Kia Sedona
Service Date: 10/14/2017
Review Created: 10/15/2017 08:46 PM
NORMA C. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Immediate service"
I had trouble starting my cary, and Alan checked it out to find I needed a new battery. I am pleased that I can count on Roy's for help when I need it.
Vehicle: Dodge Caravan
Service Date: 10/13/2017
Review Created: 10/15/2017 04:09 PM
PATTY M. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, expedient, quality repair... EVERY TIME"
Roys Quality Car Care has gone above and beyond MORE than once to keep my vehicle in excellent repair and has greatly minimized the disruptions to life that inevitably accompany a sudden 'pedestrian' state. Roys has always treated me more than fairly. I no longer service my vehicle anywhere else. Have recommended Roys many times to family and friends and will continue to do so. A+
Vehicle: Honda Accord Sdn
Service Date: 10/11/2017
Review Created: 10/11/2017 09:19 PM
Sharon C. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sharon said there is always room for improvement at this business. She thanked Allan for his service.
Vehicle: Buick Regal
Category: Service
Service Date: 09/28/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Chanta H. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chanta said the customer service was friendly and helpful. They were quick and the price was reasonable.
Vehicle: Honda Odyssey
Category: Service
Service Date: 09/28/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
WILLIAM M. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: Suzuki Vitara
Service Date: 09/20/2017
Review Created: 09/21/2017 02:12 AM
Displaying Review 1 - 20 of 262 in total