SSI Service and Motorsports

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

397 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


WM
William M.
Baltimore, MD
BMW X5
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03/31/2018
They really seem to provide the most comprehensive, detailed diagnosis/ explanation for what's needed. Reasonable, fair and trustworthy.
I've been to a few German car specialists. I am definitely coming to SSI before the others. Not overpriced and very detailed in their explanation of needed labor and parts.

SB
Scott B.
Lutherville Timonium, MD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Scott said the employees were professional. They provided helpful service. They completed his every request. The work was done at a fair price.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Pasadena, MD
Porsche 911
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Chris said the service was done in a timely manner. Sloan came to his house after the repairs were done to make a minor adjustment on his vehicle. The work done was really good. The staff were great to work with.
This review was collected via phone interview by Customer Research Inc.

BP
Bob P.
Laurel, MD
Porsche 911
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Bob said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

RW
Ray W.
Silver Spring, MD
Porsche 911
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03/20/2018
Prep Car For HPDE event
The team at SSI are very knowledgeable and are willing to share their knowledge with its customer so you understand why and what has been done to your car. I trust the team at SSI to do an excellent job on correcting issues with my car.

GS
George S.
Middle River, MD
Mercedes-Benz C230
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
George said the check engine light is still on and he will be taking his vehicle back to the business.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Nottingham, MD
Mercedes-Benz C300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
James said Jason did a great job.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Forest Hill, MD
Mercedes-Benz SLK-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
Mercedes inspection
This shop was very friendly and gave very good, neutral advice on what needed to be done for a car to pass inspection and what they personally recommended if the car was theirs. They did not push anything or pressure anything at all, they acted like a consultant and a friend. In my brief interaction with these guys they seemed very impressive, friendly, and reliable. They even agreed to, and partook in, a conference call with the dealer where the car was purchased to explain what needed to be done to make the car pass inspection.

CD
Carol A. D.
Vienna, VA
Porsche 911 Carrera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
Great service, informative, thorough
Sloan and his team are excellent with Porsches and we know they will take care of our car. They teach us what's wrong, show pics to help us understand because we're a decent drive away, and provide solution options to help us prioritize needs vs. wants. They have earned our trust, which is unusual in this industry.

BW
Bruce W.
Laurel, MD
Porsche 911
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
Excellent experience,
Very knowledgeable and professional people to do business with. I feel honesty, integrity and fair pricing, at a substantial discount to dealer pricing, are the core business model of SSI. I would certainly recommend them to anyone who truly wants the best service for their Euro/imports.

AB
Aaron B.
Maryland
Porsche 914
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Aaron said the business did a good job and it did everything he was hoping for.
This review was collected via phone interview by Customer Research Inc.

NS
Natalie S.
Baltimore, MD
Audi Q5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Natalie said the business was great. Service was done quickly and was done very well.
This review was collected via phone interview by Customer Research Inc.

CK
Camille K.
Fulton, MD
Porsche Macan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Camille said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

DP
Dean P.
Parkville, MD
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
Another highly satisfied customer.
Quality people all around and honest service. No doubts, no second thoughts about this shop.

BK
Ben K.
Middle River, MD
Volkswagen Golf
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
Very experienced and knowledgeable
Service was the typical wonderful. Very experienced technicians and owner even though my vehicle is no high end Porsche, they still treat my daily high mileage driver with the care it deserves. They keep my Golf TDI rolling along.

AC
Anthony C.
Bel Air, MD
Porsche 911 Carrera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Anthony said his experience was great and he got all the service needed.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Parkville, MD
Mercedes-Benz E-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
Quick fair and effective
Look at it right away and diagnose. Fair on price

CW
Christopher W.
Baltimore, MD
Porsche Carrera GT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Christopher said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

PP
Pari P.
Washington, DC
Porsche Cayenne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Pari said the staff did a great job. They're always communicating on what they're doing to his vehicle.
This review was collected via phone interview by Customer Research Inc.

HY
Herman Y.
Baltimore, MD
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12/05/2017
Oil Change Plus
I recently had my oil changed in my Toyota Highlander and decided to wait for what I thought was an in and out process. I'm thinking pull the plug, drain the oil, replace the filter and plug, add new oil and I'm on my way. I had no idea of the numerous safety checks that are routinely accomplished and the test drive that was done. I appreciate the level of detail from SSI that keeps my family and I safe on the road.

Displaying Review 1 - 20 of 397 in total