Key Hyundai of Salem

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603-898-9766
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,353 Reviews)
5 star
78%
4 star
12%
3 star
4%
2 star
1%
1 star
3%

ReScore Reviews™ (41)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
94% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews

Verified Customer
Salem, NH
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2020 Category: Service
Service
Service
Recommended
SC
Stephen C.
North Andover, MA
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020 Category: Service
Excellent service
From check in to completion of work performed 100 percent
Recommended
Verified Customer
Salem, NH
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020 Category: Service
Great customer experience
Excellent Service. Great customer service..
Recommended
JD
John D.
Salem, NH
2018 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2020 Category: Service
service person was very helpful
The invoice claims that they do a multi point inspection of the vehicle and check the tire pressure. If they check the tire pressure then why are all my tires at a different pressure. One would think they would be all set to the factory setting of each tire.
Recommended
NL
Nancy L.
Methuen, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020 Category: Service
Pleasant and convenient
I brought my vehicle in for an oil change. The service rep was very pleasant and professional and the work was done in 30 minutes.
Recommended
MC
Mary C.
Methuen, MA
2009 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020 Category: Service
Wonderful personnel at Key Hyundai of Salem
The personnel at Key Hyundai of Salem are very helpful and pleasant people.
I appreciate their courtesy, and the timely manner in which my Genesis was serviced.
Recommended
MU
Marcos U.
Lawrence, MA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020 Category: Service
Excellent
Very good service!!!!!
Recommended
BO
Bridget O.
Haverhill, MA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2020 Category: Service
My car was serviced in a timely manner
My engine light was on so I called for an an appointment. I was able to bring my car in that day for a diagnostic test. I received a quote. I am now waiting for parts. Happy with my service!
Recommended
Verified Customer
Methuen, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020 Category: Service
Review
Fast service friendly staff.
Recommended
GARY D P. from Key Hyundai of Salem responded on 02/04/2020

Thank you for the 5 star review. I'm happy that you received fast and friendly service from us. We appreciate your business and look forward to seeing you again. 

KN
Kris N.
Salem, NH
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020 Category: Service
Fast, friendly service
I love that it's so easy to schedule a Saturday appointment to have routine maintenance such as oil changes & tire rotations. Instead of a mundane chore taking up half of my weekend, I can easily drop off my vehicle and a friendly voice will give me a call when it's ready.
Recommended
GARY D P. from Key Hyundai of Salem responded on 02/04/2020

Thank you so much for the kind 5 star review Kris! It's great to hear that it is convenient to make an appointment and you receive fast and friendly service from us. We appreciate your business and look forward to seeing you again. 

JG
John G.
Methuen, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Service
Excellent service
The customer service is always pleasant,quick and helpful. The little service I've needed to my vehicle has always been quick. Very good service department.
Recommended
GARY D P. from Key Hyundai of Salem responded on 02/04/2020

Thank you so much for the great 5 star review John! I'm happy to hear that you receive excellent service from us when you come in. We appreciate your business and look forward to seeing you during your next service visit.

AC
Alan C.
Londonderry, NH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Service
Well organized and convenient.
Redesign of facility is great. Parking lot repair is much improved. Thanks ac
Recommended
GARY D P. from Key Hyundai of Salem responded on 02/04/2020

Thank you for the 5 star review Alan! I'm happy to hear that you like our newly renovated facility. We appreciate your business and look forward to seeing you again. 

Verified Customer
Haverhill, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Service
The staff is wonderful.
The staff at Hyundai worked on my car and found out what was wrong. They were able to get the parts and I had my car a day later. They were so much help. They go way out of there way to help u.
Recommended
GARY D P. from Key Hyundai of Salem responded on 02/04/2020

Thank you for the nice 5 star review! We appreciate your business and look forward to seeing you again. 

CR
Christine R.
Medford, MA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020 Category: Service
Great place to buy your new Hyundai!
Friendly kind helpful staff! I also love having the maintenance done on my car as well! Great prices! Go check Key Hyundai in Salem Nh out!
Recommended
GARY D P. from Key Hyundai of Salem responded on 02/04/2020

Thank you for the great 5 star review Christine. I'm happy that our staff was friendly and kind. We appreciate the kind words and your business. 

MS
Melanie S.
New Hampshire
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Review of service
Excellent service. Friendly staff snd quick turnaround time.
Recommended
GARY D P. from Key Hyundai of Salem responded on 02/04/2020

Thank you for the 5 star review Melanie! I'm glad you received excellent service from us during your recent visit. We appreciate your business and look forward to seeing you again.