ReScore Reviews™ (44)
Scheduling was easy and the service manager was very helpful with servicing my vehicle and helped me understand the warranty
of the Jeep and the Sales Manager David Flowers went out of his way to satisfy all of the requests. He returned all calls and text messages when there were questions even after the sale. She is very happy with the Jeep and the service. Thank You
Thank you so much for the kind 5 star review Claire. I'm happy that you received very good service from us. We appreciate your business and look forward to seeing you again.
Thank you so much for the great 5 star review Charles! It's great to hear that you find us to be very reasonably priced. We definitely try to do our best in keeping the costs as reasonable as possible. We appreciate your continued service with us over the years and look forward to seeing you again.
Thank you so much for the kind words! We truly appreciate that you feel we have the BEST staff here at Key Hyundai of Salem. It's our pleasure to provide all of our customers with great service. We appreciate your business and look forward to seeing you again.
Thank you so much for the amazing 5 star review Jessica. It makes me very happy that always have a great experience when you come in for service. It's awesome customers like yourself that make us proud to come here and try to provide each and every customer with a positive service experience. We appreciate your business and look forward to seeing you again.
I'm truly sorry that your appointment with us at Key Hyundai of Salem did not go well Cheryl. Unfortunately, that is the way the program is set up through Hyundai which I thoroughly explained to you and apologized multiple times for. I'm also sorry that the Dealership which you purchased the vehicle from (Not Key Hyundai) did not explain how the program works to you so that this did not occur. I also explained that we live in extreme weather conditions and that the oil should be changed every 3,750 miles. If you choose not to do that, then that is completely your decision. I don't feel that it was fair in any way to score us on something that we at Key Hyundai of Salem had anything to do with. I properly educated you on the Hyundai Maintenance Plan and did everything possible to make your service experience a great one. We obviously were not able to accomodate that kind of service for you. I would really like the opportunity to discuss this with you further and make everything right. We appreciate your business and would like to be able to provide you with great service in the future.