Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

347 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


KA
Kay A.
Bakersfield, CA
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Kay said she liked the work and the people at the business.
This review was collected via phone interview by Customer Research Inc.

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CHARLES III S.
Bakersfield, CA
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Reliable service with a smile
Always over the top friendly and super high quality work every time. Mechanics I can trust my vehicle with and reasonable prices.
Thank you

DP
DEBBIE P.
Bakersfield, CA
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2018
Friendly
I appreciate their time and work. Two problems were solved but myself and my son both hear another problem. As soon as I have time I will bring it back. 🙂 Thank you, Debbie

DC
DAVE C.
Bakersfield, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Excellent service.
It is nice to have an automotive repair shop that you can trust. They go out of their way to satisfy the customer and are very honest. Thank you for your service.

DD
Dale D.
California
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Dale said the business provided prompt service and he was happy with everything.
This review was collected via phone interview by Customer Research Inc.

LM
Lon M.
California
Nissan Pathfinder
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Lon said they did what they said they would.
This review was collected via phone interview by Customer Research Inc.

JR
Jeremiah R.
California
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Jeremiah said they were available in a pinch. They went above and beyond and took his vehicle in at the last moment and gave him a ride home to boot.
This review was collected via phone interview by Customer Research Inc.

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Norma L.
Bakersfield, CA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Norma said the staff provided good service and her vehicle is working well.
This review was collected via phone interview by Customer Research Inc.

DE
Dennis E.
California
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Dennis said the way he is treated at this business and the way they talk to him is like he is family. If there is a problem, they are going to get in there and fix the problem. If there is something else wrong, they will find it and fix it. This is his go-to automotive place. He really enjoys going there and he recommends them, all the time.
This review was collected via phone interview by Customer Research Inc.

EC
Eldon C.
Bakersfield, CA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Eldon said he was proud of the outstanding service.
This review was collected via phone interview by Customer Research Inc.

BR
BILL R.
Bakersfield, CA
GMC Yukon XL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018
Always fair and honest
My entire family has been going to Sam Moores Automotive for over 2 decades. Dave is the new owner and he is following through with Sam's no nonsense keep it real approach. If it ain't broke don't fix it. You can count on a quality job and he stands behind his workmanship. His prices are fair and in line with industry standards. I use to be able to do most of my automotive repairs myself but due to my disability I'm unable to. They're my auto repair shop!

RM
Robert M.
Bakersfield, CA
Mitsubishi Lancer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Robert said the business did well.
This review was collected via phone interview by Customer Research Inc.

EE
Ed E.
Bakersfield, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Ed said he feels pretty comfortable with the services that have been provided.
This review was collected via phone interview by Customer Research Inc.

TC
Todd C.
Bakersfield, CA
Toyota Corolla
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/27/2018 Category: Service
Todd said the service was great but the repair work took longer than he expected.
This review was collected via phone interview by Customer Research Inc.

EG
Efrain G.
California
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Efrain said the service was fast at this facility and the staff communicated well with him.
This review was collected via phone interview by Customer Research Inc.

CT
Charles T.
Bakersfield, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Consistent Great Service
Sam Moore's has been our go to pplace for car repairs for over 15 years. Most recently we had a problem with our 1994 Oldsmobile whose air conditioner would only blow through the defrost vents, an hour after dropping the car off we got a call that the job was done, (simple vacuum hose problem) and that there was no charge. Other places could have taken advantage of this simple repair and charged us, but Sam Moore did not

FD
Faith D.
Bakersfield, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Faith said the staff was knowledgeable, explained the details well, and the price was fair.
This review was collected via phone interview by Customer Research Inc.

AC
Adam C.
California
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Adam said the staff did a good job and he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

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Thomas S.
Bakersfield, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Thomas said the staff provided excellent work , were professional, and personable. Dave is a very nice guy and he takes care of any issues immediately.
This review was collected via phone interview by Customer Research Inc.

JB
Jen B.
California
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Zane. He said the business got them in quickly and finished quickly. They had a nice price and the staff were courteous.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 347 in total