Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

427 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 2 days ago

Reviews


JL
Jim L.
Kansas City, MO
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Jim said he was happy with the service at the business. However, he said he dropped his vehicle off on Tuesday to have his repairs done on Wednesday and his license plate was stolen.
This review was collected via phone interview by Customer Research Inc.

CF
CAROL F.
Kansas City, MO
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Everyone is friendly and the service is excellent
Sam's is a very honest auto service. I have never been mislead with what ever needed to be done.

RH
Ron H.
Turney, MO
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Ron said the staff members were good and they did good work.
This review was collected via phone interview by Customer Research Inc.

HR
Howard R.
Kansas City, MO
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Howard said the business has done lots of work for him.
This review was collected via phone interview by Customer Research Inc.

SK
SHARON K.
Kansas City, MO
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Great service with a smile.
These guys always have a smile and very courteous! I won't take my favorite car anywhere else!

KE
Kurt E.
Kansas City, MO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Kurt said the service at this business was very easy. The staff was very friendly and he had no issues.
This review was collected via phone interview by Customer Research Inc.

DC
DEBBIE C.
Kansas City, MO
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Everyone at Sam's is very nice
Everyone at Sam's is very nice... I would not take my car anywhere else... their workmanship is very good...

JT
JUNE T.
Kansas City, MO
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Good job! It's nice to have workers call you my name and give prompt attention.
Good job! It's nice to have business men call you by name and give prompt attention.

EB
Eddie B.
Kansas City, MO
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Eddie said he takes all his vehicles there all the time, and they have never added on any other services.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Kansas City, MO
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Steve said the employees did a good job and the service was less costly than what other facilities quoted him.
This review was collected via phone interview by Customer Research Inc.

NF
NANCY F.
Kansas City, MO
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Dependable honest....fair prices...friendly quality work!!!
Honest.....Dependable.......friendly....
Work done on time....just plain trust worthy!!!

JK
Jim K.
Kansas City, MO
Lincoln Aviator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jim said they were able to fix his vehicle They gave him an outline for things needing work.
This review was collected via phone interview by Customer Research Inc.

WW
Wayne W.
Kansas City, MO
Lexus GS 400
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Wayne said the service was great. He's taken all his vehicles to this facility for years. The employees are always friendly, know him by name, do a good job, and he never has to take his vehicle back.
This review was collected via phone interview by Customer Research Inc.

WJ
Wally J.
Kansas City, MO
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with Beverly. She said the business is fabulous. Mike does a great job.
This review was collected via phone interview by Customer Research Inc.

CL
Chris L.
Kansas City, MO
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Chris said the facility provided one day service, they were reasonably priced, and they fixed everything.
This review was collected via phone interview by Customer Research Inc.

"B
"Ben" B.
Kansas City, MO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Terrific Warrantee Service
I took my Mustang with 96,000 miles to Sam's Service Center with concerns about noises coming from under the front end. They replaced the struts for about $ 1,000, which didn't resolve the problem. I took the car back to them two days ago and they replaced the struts with another brand. I only had to pay $ 50 for the more expensive struts. Now my front end noises are gone and I am relieved I didn't have to pay an arm and a leg a second time. This business really stands by their work, and I will be a repeat customer for sure! Very happy customer here.

AN
Alan N.
Kansas City, MO
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Alan. He said that the he trusts the business. They have done work for him for many years.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Kansas City, MO
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Robert said they did a great job .
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kansas City, MO
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Honest
Extremely nice. I always feel they are being honest with me.

AH
Ann H.
Kansas City, MO
Chrysler New Yorker
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Barbara. She said she is satisfied and very happy with the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 427 in total