Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

344 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


JR
Jeff R.
Minnesota
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Jeff said they did a great job. They are friendly. He really likes them
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Minneapolis, MN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Great Service
Great people who get it done right!

JB
John B.
Minneapolis, MN
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Honda CRV
I had such a great experience with Jeff and staff-fixed the front end instability of my truck-that we brought our 2012 Honda CRV in also. Jeff diagnosed and fixed it in one day at a very fair price. I can see why Sand Dunes Auto Service has so many 5 star reviews.

MO
Michelle O.
Big Lake, MN
Chevrolet Blazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Michelle said the employees were really helpful and explained things to her well. They were able to get her in the day after she called to make an appointment. The service was fine and the staff seemed to be honest with the diagnosis.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Big Lake, MN
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Eric said he has had no problems with the business' service and his vehicle is driving great.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Zimmerman, MN
Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Bob said he is very, very happy with them. The business did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Minnesota
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
James said the staff member at the front desk was very knowledgeable and after a complication with his vehicle, she was able to systematically have the mechanics work through all the problems and perform repairs. He stated the business has good mechanics who get the job done.
This review was collected via phone interview by Customer Research Inc.

JS
Jesse S.
Elk River, MN
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jesse said he is happy with the work. Jeff is a great mechanic.
This review was collected via phone interview by Customer Research Inc.

JO
Jerry O.
Zimmerman, MN
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Jerry said they were friendly, efficient, quick, and reasonable.
This review was collected via phone interview by Customer Research Inc.

SH
Shane H.
Big Lake, MN
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Geat, timely service
Always great, quick, friendly service

GS
Gary S.
Big Lake, MN
Oldsmobile Eighty-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Gary said the staff were honest with him, the service was fairly priced, they are very friendly, they explain things, they point out what could be an upcoming problem to take care of beforehand, and they have done everything he's asked of them. He said he is grateful they are there for him, he is lucky to have them in the area, and it would be nice if all the other places followed suit with them.
This review was collected via phone interview by Customer Research Inc.

RR
Roger R.
Minnesota
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Roger said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SM
Spencer M.
Minnesota
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Spencer said that the facility provides quality work, his entire family takes all their vehicles there and they always answer all his questions. The staff are really great people, if something goes wrong they are straightforward about their part. It is a good facility.
This review was collected via phone interview by Customer Research Inc.

TZ
Thomas Z.
Big Lake, MN
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018 Category: Service
Thomas said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Minneapolis, MN
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Frontier drives like new
My 2008 Nissan Frontier with 110,000 miles had brakes, rotors, shocks and front end parts replaced. It runs and drives like new. I appreciate the accuracy of the quote (thanks Laura) and the loaner care was a sweet ride. I feel like I've found a place that I can trust with all my service needs.

JL
Jeffrey L.
Big Lake, MN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jeffrey said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
Big Lake, MN
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Dave said the business provided him with timely service at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

CS
Charlie S.
Big Lake, MN
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Charlie said they communicated and everything was done right.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Big Lake, MN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Nick said they delivered what they said.
This review was collected via phone interview by Customer Research Inc.

JW
Jacob W.
Becker, MN
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jacob said he had a good experience with the business overall, and the staff had good communication.
This review was collected via phone interview by Customer Research Inc.