Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1907 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.7692277/5Overall Rating 4.7692277/5Overall Rating 4.7692277/5Overall Rating 4.7692277/5rating 4.7692277
Original
Overall Rating 1.96154/5rating 1.96154rating 1.96154rating 1.96154rating 1.96154
92% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


SW
Sabrina W.
Elizabeth, NJ
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Great staff
The staff is so great, there is one guy in particular, I forgot his name but he will go above and beyond to help you get what you need.

KH
Kenneth H.
Linden, NJ
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
On Time
As always, Service Group was spot on. Timely and courteous. 30,000 service without any issues. Great job.

SS
Shaila S.
Iselin, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Good job by Byron Ortiz!
Very thoughtful, thorough and honest Sales Rep!

LM
Lucila M.
Piscataway, NJ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Excellent service.
Outstanding customer service.

JM
James M.
Rahway, NJ
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
nothing really
the only thing I did not like was. the day after my last oil change
I got an e-mail saying I was due a free oil change when I asked
the guy could I use it this time he said no not luise

DA
Damilola A.
Avenel, NJ
2018 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Peace of Mind
The best decision I've ever made with regards transportation. Acquiring and maintenance... alike. Just peace of mind. Thanks.

Verified Customer
Staten Island, NY
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great customer service
Everyone in the customer service repair department is very attentive. I feel like I am always receiving the best service for my car.

FB
Frank B.
Perth Amboy, NJ
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
OK
Good job

AD
Ann D.
Spotswood, NJ
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Emergency Situation
I can't express enough thanks to the Service Dept. at Sansone Hyundai. I came in with an emergency situation. They were not able to work on my car right then, so Don helped me to procure a rental car. It turned out to be a problem with the crank shaft and a belt. The Service Dept. was able to get my car finished the next day at minimal cost to myself. They even helped me out with the cost of the rental car.
Again, thank you so much for your professionalism!

LJ
Louis J.
Staten Island, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Willing to answer questions
Acted in a professional manner(employees)
Acted in securing responses to requests

CF
Christine F.
Edison, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Only dealership i go to because of the amazing service!
I have bought 3 vehicles at this dealership. Not only do did i get the best pricing, but i receive hands down the best service every time i go there for any type of service. Luis is seriously a life saver. I’ve had multiple problems with my vehicle overtime and Luis has made everything easy to understand and has done great work on my vehicles. Thank you guys for everything!

AB
Abbey B.
Edison, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Abbey B
Service was excellent

Verified Customer
Newark, NJ
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Excellent Service
I am very impressed with the service and hospitality here. They are exceptional!

FU
Fernando U.
Sayreville, NJ
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Very good
Never had a problem service always performed well.

WH
Wayne H.
South Amboy, NJ
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
#1 Service
I had such a great experience, the service was fast and my service advisor was a pleasure.

Verified Customer
Staten Island, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Thanks
Thanks

Verified Customer
Linden, NJ
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Good service
Good service

ME
Michelle E.
Iselin, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Reliable. On time appointments. Friendly. Great service.
Excellent service.

MK
Michelle K.
Verona, NJ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Excellent Service
The staff took me in right away. I lost my keys and was 45 minutes from home. This dealership took me in immediately and gave me a new key fab and reprogrammed it. They were professional, polite and the wait was reasonable. Best service department for a Hyundai dealership. This is my 3rd Hyundai and I have worked with 3 other service departments. This is hands down the best. Thank you

Verified Customer
Piscataway, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Service was great
Service was great