Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1786 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.739127/5Overall Rating 4.739127/5Overall Rating 4.739127/5Overall Rating 4.739127/5rating 4.739127
Original
Overall Rating 1.86957/5rating 1.86957rating 1.86957rating 1.86957rating 1.86957
92% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


ST
Sheila T.
Rahway, NJ
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Excellent services
Excellent

AP
Abhishek P.
Somerset, NJ
2013 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Nice exp.
I am thankful to service department specially to AJ, he took care of my vehicle really nice and work well with third party warranty company.

Anonymous avatar
Verified Customer
Avenel, NJ
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Fast, reliable service
Good service in a timely manner

RR
Robert R.
Englishtown, NJ
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Accommodating
Great work but a bit costly when needing each of the major services just like the one I just had 30,000 miles 700 dollars and no discounts on any of the following services.

KN
Kent N.
Colonia, NJ
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Courteous and professional
Courteous and professional service.

Anonymous avatar
Verified Customer
Staten Island, NY
2016 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Friendly
Very helpful

LN
Louise N.
Staten Island, NY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Service
My service representative was excellent explained what needed to be done on truck.I love Hyundai Rt 1 Sansone

EM
Elizabeth M.
Edison, NJ
2006 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Sansone Hyundai Repairs
Very good and sufficient clean waiting aera staff friendly

Anonymous avatar
Verified Customer
Carteret, NJ
2011 Hyundai Tucson
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/19/2018 Category: Service
My Review
It’s close to my house and doesn’t usually take long to fix (until this time) and the people are nice.
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DONALD D B., Service Director from Sansone Route 1 Hyundai responded on 05/22/2018

Thank you for your feedback. As we discussed, your extended warranty only covered 7 days. We split the remaining days as we were waiting for parts as a courtsey of the dealership.

Don Baehny
Service Director 
Sansone Hyundai
732-587-1100 X1356
dbaehny@sansoneauto.com

TM
Thomas M.
Avenel, NJ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Efficient
The visit I had was very enjoyable, fast, and efficenct. The guest service was very polite and approachable. I will be glad to return to this location for any needs I may require for my vehicle.

Anonymous avatar
Verified Customer
Old Bridge, NJ
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Good
Good

LM
Lillian M.
Fords, NJ
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
great service
Great thank you

ET
Evonne T.
Edison, NJ
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great Dealership
Great service

Anonymous avatar
Verified Customer
Carteret, NJ
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Excellence
AJ was GREAT!! Very accommodating and honest. It was a pleasure!

Anonymous avatar
Verified Customer
Kendall Park, NJ
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
-
-

Anonymous avatar
Verified Customer
Newark, NJ
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great
Always get wary if the advisor will charge you for something that really doesn't need to be done yet. My brakes were a bit squeaky but wasn't sure if they needed to be changed. My advisor was honest with me on what was really needed as he was understanding of my budget. I really appreciated that.

Anonymous avatar
Verified Customer
Bridgewater, NJ
2013 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Blown engine
Took Hyundai 12 weeks to repair ( ridiculous ) lucky to have the 12 year 100,000 mike warranty

Anonymous avatar
Verified Customer
Linden, NJ
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Excellent service experience.
I took my 2017 Hyundai Sonata for an oil change, but Mr. Bender, Service Advisor, informed me there were 2 open recalls on the vehicle, which I was not even aware of. He explained the issues and I was able to have the recalls addressed at this visit. Mr. Bender was very courteous during this visit, and although obviously the service took longer than the oil change I had scheduled, the wait time was reasonable and I was happy to get it all done in one visit.

Overall, the service visit was excellent and I will visit Sansone Service again when needed.

MD
Monica D.
Stroudsburg, PA
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Oil change
Great service

PE
Paul E.
East Brunswick, NJ
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Good service
Polite staff