Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

2534 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 4.7727236/5Overall Rating 4.7727236/5Overall Rating 4.7727236/5Overall Rating 4.7727236/5rating 4.7727236
Original
Overall Rating 2.06818/5Overall Rating 2.06818/5rating 2.06818rating 2.06818rating 2.06818
92% Would Recommend
83% Business Response
Latest Review about 7 hours ago

Reviews


PS
Paula S.
Monroe Township, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Friendly, clean ,
Great service people

CF
Catherine F.
Cranford, NJ
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
First oil change
No problems.

JG
Jodi G.
Staten Island, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Service
Your service department was excellent!

Overall Rating 1/5rating 1rating 1rating 1rating 1
04/19/2019 Category: Service
You lie!
You lie about what’s covered ! Pay for extended warranty was told it covers everything! It covers nothing. Wasted 3000.00 !!!!!!!!
DONALD D B., Service Director from Sansone Route 1 Hyundai responded on 04/19/2019

I can understand the confusion with sales.  Please let me know if there's anyting else i can do to help.

Thanks

Don Baehny
Service Director 
Sansone Hyundai
732-587-1100 X1356
dbaehny@sansoneauto.com

AE
Ana E.
Elizabeth, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Ana E
Excellent service

JH
Jill H.
Seaside Park, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Top notch service
I am very pleased with the care and consideration of Sansone Hyundai! From the wonderful buying experience to the first service appointment everything has been exceptional.

BS
Bernadine S.
Sayreville, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Oil and brake change
The customer service young lady was very pleasant, professional, communicated during the wait to have vehicle repair , that makes a difference, unlike my last visit.

AD
Aamir D.
Metuchen, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Superb!
My experience was very good and staff were very professional and caring.

VS
Vladimir S.
Fords, NJ
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Nice
5 stars

GK
Grace K.
Perth Amboy, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
The workers are ready to help you
Tori was very on top of helping me get my car into service and was friendly and fun to talk to.

Verified Customer
Metuchen, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Victoria
Victoria was very helpful in special ordering a part for my car. She was very friendly and helpful. I will come back in the future to work with her.

Verified Customer
Staten Island, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Service is great
Don Baehny and his staff are excellent. They are polite, helpful, and considerate. The main problem you have is your customer service- the people who answer the phones. They put you on hold forever. That's a deterrent for customers. From what I hear, customers then call another facility to schedule the service.

BF
Barbara F.
Edison, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019 Category: Service
Don’t know what you mean by title
Isn’t great, but satisfactory.

RC
Roseann C.
Woodbridge, NJ
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
The service was timely and Luis (I believe he's the Service Manager) explained what my car needed. I did not feel t was being taken advantage of.
I will definitely be going back there for the next service!

WC
Wayne C.
Fords, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Sevice Department
As ALWAYS Sansone Hyundai provide EXCELLENT customer service !!!!

DF
Delores F.
Rahway, NJ
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Great service
Louis was awesome
Thought check engine light was on, it was the light for air in the tires, dum me

GM
George M.
Staten Island, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Wonderful Service
Friendly knowledgable service reps.

HT
Harry T.
Elizabeth, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Ervice
Service mgr is always very helpful pleasant to speak to and knowledgeable to what is at hand

Verified Customer
Edison, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
service car
Great service.

Verified Customer
Iselin, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
good Customer service
Great Customer service and quick service delivery.

Verified Customer
West New York, NJ
2019 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Service
The needs of my vehicle were quickly and professionally attended to.