Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64
4.6

( 2964 Reviews )

ReScore Reviews™ (73)

ReScore
Overall Rating 4.8356116/5Overall Rating 4.8356116/5Overall Rating 4.8356116/5Overall Rating 4.8356116/5rating 4.8356116
Original
Overall Rating 2.10959/5Overall Rating 2.10959/5rating 2.10959rating 2.10959rating 2.10959
93% Would Recommend
Latest Review about 1 hour ago

Reviews


RM
Richard M.
Westfield, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Not just another visit
I’ve had a problem with 3 of my doors prior to coming in that day. For some reason the doors”seized” and wouldn’t open from the outside or inside and this door was no exception. Luis Martins took control of the situation and had me out in 1 1/2 hours considering they had to figure out how to get the door open first.
Thank you Luis and Hyundai

JB
Jerry B.
Piscataway, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
The Over All Rate is Five Star ! ! !
The Service is Number One . It’s the Best ! ! !

PS
Philip S.
Staten Island, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great Service
I am always very satisfied with the Sansone Service Department, everyone is always very friendly and very polite and the waiting are is always very clean. I also find that they are very honest and never try to sell me something that I really don't need, that alone is a good reason to keep going back there for all of my service needs.

MK
Mike K.
Milltown, NJ
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Outstanding Service Rep!!!
I'm always amazed when I get good service anywhere so i was blown away by the service of your Service rep., Sherry. It couldn't have been better. What a joy! Hold onto to her, she is awesome!

NS
Nicholas S.
Fords, NJ
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
great service
I am pleased with my service on my Hyundai Tuscon. Right from my appointment time to completion, I was informed of planned service and recall taken care of together for effecient operation

Verified Customer
Edison, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Sansone Route 1 Hyundai is convenient, and accommodating. The service is good. The staff courteous and friendly.
Convenient, friendly, clean and accommodating.

SP
Susana P.
Perth Amboy, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2019 Category: Service
Oil change
Great service

Verified Customer
Staten Island, NY
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
What's wrong with the car? Why is it making that noise?
They find out what the problem is, they have or can get the parts needed quickly.

JM
Judith M.
Clark, NJ
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
comfortable waiting area, service people pleasant
very good service manager was excellent to deal with

AD
Anthony D.
Colonia, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Service with a smile 😊
It’s always a pleasure to have my vehicle serviced by Sansone , they are sincere and honest and have Your vehicle ready in a great amount of time , I will be a Sansone customer for a long time !

Verified Customer
South Amboy, NJ
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Service
The service center has great customer service.

AB
Andrew B.
Union Beach, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
good service
the vehicle was repaired and it is working perfectly

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/08/2019 Category: Service
None
None
ROBERT G. from Sansone Route 1 Hyundai responded on 11/08/2019

Good evening Mr. Baczkowski,

At your earliest convenience, please contact me in regards
to your recent service visit. I would like to go over the details to 
help us better serve you in the future. I look forward to speaking with you. 

Rob Gaudio
Service Director
Sansone Hyundai
732-587-1100 ext.1356

DA
Diego A.
South Amboy, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Excelente
Son muy amables y responden todas tus preguntas

NC
Nestor C.
Linden, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
NC
Excelent service.

Verified Customer
Clark, NJ
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Prompt and accurate
Prompt and accurate service. Would not go elsewhere

GK
George K.
Middletown, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
George
They are great guys ,the business runs very fast and smooth

SS
Sridhar S.
Parlin, NJ
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Honest n Genuine
This time Raul helped me and I am glad about it..He is nice friendly and warm.
He explained me the car health in detail. Unlike other dealers...he did not push me to go for everything as per the manual...I like his attitude and honesty. Thanks Sansone for having (keeping) a wonderful workforce..

Verified Customer
Annandale, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Oil change
Fast service nice to work with

LP
Luis P.
Colonia, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Great
Awesome ppl

Verified Customer
Woodbridge Township, NJ
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Service repair
I always get excellent service when taking my SUV for repair... the staff as always been customer service friendly.