Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 600 Reviews )

98% Would Recommend
Latest Review about 11 hours ago

Reviews


JP
JONN P.
Audi Q5
Verified Customer
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12/11/2019
Great Oil Change service!
Thank you Hassan and team for the prompt service on my Audi Q5.
I just needed an oil change and you guys had the proper oil and filter in stock, took care of me quickly, and checked and the codes on the ECU with a printed report that you took time to go over with me. I really appreciate it. You make me feel that I'm not only getting dependable care for my SUV, but getting to know me and my vehicle too. It's a process! And appreciate that level of service. Thanks!

JM
JOANNA M.
Houston, TX
Toyota Sienna
Verified Customer
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12/11/2019
Work was done within the estimated time provided
Quick and efficient work on my vehicle without an appointment. Delivered the vehicle within the time promised and costs for the work were reasonable. Can't really ask for much more when you drop in at a mechanic to get work done on your vehicle during your lunch break!

MS
michelle s.
Houston, TX
Chevrolet Captiva Sport Fleet
Verified Customer
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12/09/2019
Great customer Relations
Very efficient and friendly service

TZ
TOMAS Z.
Houston, TX
Acura MDX
Verified Customer
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12/08/2019
Paint job
They did great paint job on my car and exceed my expectation . Very good customer service the job was done on time as they promise. Thank you!

NK
NICKIE K.
Houston, TX
Toyota RAV4
Verified Customer
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12/07/2019
Awesome Customer Service
Went in for an oil change and was taken in immediately! Also had my inspection done! In and out in under 45 min! I love Hassan and his staff! They are wonderful!!

MV
MICHAEL V.
Houston, TX
Ford F-150
Verified Customer
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12/04/2019
Great people
The people are professional, friendly and very efficient.

AE
Adam E.
Houston, TX
Nissan Frontier
Verified Customer
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11/25/2019 Category: Service
Adam said they do an excellent job. Everything was beautiful.
This review was collected via phone interview by Customer Research Inc.

NM
Nick M.
Houston, TX
Toyota Corolla
Verified Customer
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11/21/2019 Category: Service
Nick said this business was his favorite. They get him in and out. They are fair and did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
GISELTE M.
Houston, TX
Honda Civic Sdn
Verified Customer
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11/19/2019
Professional and Quick Service
I love coming to Santa Ana Auto Care! They send out reminder emails to make sure you go and get your oil changed in a timely manner. It's very affordable and they are very friendly.

KK
KEVIN K.
Houston, TX
Honda Fit
Verified Customer
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11/18/2019
Great service
Great service

NM
Nestor M.
Voth, TX
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Nestor said he was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

NC
NANCY C.
Houston, TX
Subaru Outback
Verified Customer
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11/15/2019
My 1st comment would be about the most wonderful owner and nicest people that work at Santa Ana
Very clean and comfortable lounge area with tv, stocked cold water. They are very good mechanics with full range knowledge. I have used both body shop and mechanic shop. Years ago when I had insurance with State Farm it was one of their recommended body shops. You won't go away disappointed and very likely be a repeat customer.

JB
JUAN B.
Nissan 370Z
Verified Customer
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11/13/2019
Amazing Service
I was treated with amazing customer service from start to finish and my car was done very quickly. I recommend everyone to Santa Ana for their vast knowledge and experience.

EC
EDGAR C.
Katy, TX
Volkswagen Passat
Verified Customer
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11/08/2019
Great service
Great price friendly people

AR
ANGELICA R.
Houston, TX
GMC Yukon XL
Verified Customer
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11/05/2019
Best mechanic
Customer service is excellent. They try their best to get you out as quickly as possible. Prices are reasonable.

GG
Genaro G.
Texas
Ford Transit Connect
Verified Customer
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11/04/2019 Category: Service
Genaro said the service was good.
This review was collected via phone interview by Customer Research Inc.

DT
DEB T.
Houston, TX
Ford Fusion
Verified Customer
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11/03/2019
Always good
Santa Ana is honest and they know their stuff!!
It’s a relief in this crazy, crazy complicated world to have a good and honest mechanic. From Shelly the receptionist/service writer, the mechanic and Hassan, the manager they are the best!!!!

HB
HOWARD B.
Hockley, TX
Chevrolet Traverse
Verified Customer
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11/03/2019
Very helpful
Thanks for the very quick and helpful attention.

CM
CAROLINE M.
Houston, TX
Hyundai Veloster
Verified Customer
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10/30/2019
Happy place
The wait wasn't too long. The staff was friendly. Where it gets interesting is the comedic dynamic I witnessed. From prank calling each other to little quips. Quite entertaining!

NA
Nassar A.
Houston, TX
Volvo V70
Verified Customer
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10/28/2019 Category: Service
Nassar said the employees provided a good service.
This review was collected via phone interview by Customer Research Inc.