Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

(596 Reviews)

99% Would Recommend
Latest Review about 12 hours ago

Reviews


CC
CHRIS C.
Schenectady, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2019
Honest and trustworthy..
Nick goes out of his way to make sure his customers are satisfied. I've been going there for years and have never been disappointed with the quality of work.

PL
PAUL L.
Schenectady, NY
Chevrolet Cruze Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019
New tires
Excellent automotive service business. Just got all new tires. Great prices, fast and courteous service. Take a real interest in their customers. Owner operation. Great staff.

Paul Landis

MS
Marlene S.
New York
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019 Category: Service
Marlene said this business is very good. She said they're good people. She said they're fast, accurate and cheap. She said she is happy with them. She said she is satisfied.
This review was collected via phone interview by Customer Research Inc.

AM
Asim M.
Matawan, NJ
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Asim said they do great service.
This review was collected via phone interview by Customer Research Inc.

AK
Alma K.
Schenectady, NY
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Alma said it was an excellent experience.
This review was collected via phone interview by Customer Research Inc.

SF
SYLVIA F.
Schenectady, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019
Great service every time.
Called Nick 2 days in advance to request tires using his discretion for the car and usage. Key item was safety for transporting our grandchildren. Nick did not disappoint. Excellent tires with good warrantee, for a reasonable price. We had been quoted double by the dealership. We have great confidence in Nick and Schenectady Auto.
Nick F. from Schenectady Auto Service responded on 11/17/2019

Nick FALVO
Owner
518-372-7176
Nick F. from Schenectady Auto Service responded on 11/17/2019

THANKS SYLVIA   FOR THAT GREAT 5 STAR RESPONSE   YOU AND BRIAN ARE GREAT PEOPLE AND GREAT CUSTOMERS  

Nick FALVO
Owner
518-372-7176

TG
TIM G.
Schenectady, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019
Repair time is great oil change in and out within a half hour
I take my car to Nick for monthly oil changes and it's done in a timely manner
Nick F. from Schenectady Auto Service responded on 11/16/2019

YOUR THE BEST     

Nick FALVO
Owner
518-372-7176

EH
Erica H.
Schenectady, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Erica said the staff are great.
This review was collected via phone interview by Customer Research Inc.
Nick F. from Schenectady Auto Service responded on 11/16/2019

THANK YOU FOR GIVING MY SHOP 5 STARS   GREATLEY APPRICATED

Nick FALVO
Owner
518-372-7176

TC
Tom C.
Clifton Park, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Tom said the staff provide consistent good work and good customer service.
This review was collected via phone interview by Customer Research Inc.
Nick F. from Schenectady Auto Service responded on 11/08/2019

THANKS FOR THE 5 STAR WE ARE HERE  TO KEEP YOU  SMILING

Nick FALVO
Owner
518-372-7176

SS
Steve S.
New York
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Steve said the staff fixed his vehicle and was willing to do the job in the way he wanted. He has an older vehicle, so he did not want to pay the money to totally replace the fuel line, and they agreed to patch it instead. He stated it is running much better now. He also thinks it is really great they have a synergistic relationship with Opitz transmission.
This review was collected via phone interview by Customer Research Inc.
Nick F. from Schenectady Auto Service responded on 11/05/2019

STEVE THANKS FOR THAT GREAT RESPONSE.   ALWAYS A PLEASURE

Nick FALVO
Owner
518-372-7176

KH
KATHY H.
Schenectady, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Super service
Excellent service, friendly staff
Nick F. from Schenectady Auto Service responded on 11/01/2019

YOUR THE BEST  KATH  THANKS FOR THE 5 STAR

Nick FALVO
Owner
518-372-7176

GC
GENE C.
Schenectady, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Great service
Would not take my vehicles anywhere else.
Nick F. from Schenectady Auto Service responded on 10/26/2019

THANKS GENE     APPRECIATE  5 STAR RATTING

Nick FALVO
Owner
518-372-7176

MP
MARK P.
Schenectady, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
Great job. Trustworthy company
As always Nick and his team did a great job and provided honest service of what needed to be done. My wife and I highly recommend them.
Nick F. from Schenectady Auto Service responded on 10/17/2019

THANKS TO THE PRRELLA FAMILY WE ARE IN BUSINESS  

Nick Flavo
Owner
518-372-7176

LZ
Lindsay Z.
Delanson, NY
Honda HR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Lindsay said the staff are always very fair to her and very nice. She stated that the facility always gets her in when she needs service.
This review was collected via phone interview by Customer Research Inc.

RR
Randy R.
Schenectady, NY
Honda Odyssey
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/16/2019 Category: Service
Randy said their prices were very high for the service provided.
This review was collected via phone interview by Customer Research Inc.
Nick F. from Schenectady Auto Service responded on 10/17/2019

MAYBE WE CAN  RESOLVE THIS PLEASE CALL  BE HAPPY TAKE CARE OF   THIS MATTER

Nick Flavo
Owner
518-372-7176

TG
TIM G.
Schenectady, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Repair time is great oil change in and out within a half hour
Been there a number of times and never had to go back so to.rje problem was resolved in a timely manner
Nick F. from Schenectady Auto Service responded on 10/16/2019

THANKS TIM  APPRICATE THE 5 STAR       RODEO 

Nick FALVO
Owner
518-372-7176

FY
Frank Y.
Schenectady, NY
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Frank said he had a great experience with this business.
This review was collected via phone interview by Customer Research Inc.
Nick F. from Schenectady Auto Service responded on 10/16/2019

thanks for the 5 star  well appricated

Nick FALVO
Owner
518-372-7176

MM
Mike M.
Schenectady, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Mike said the service was excellent. It was done in a timely fashion, the price was right and all was wonderful.
This review was collected via phone interview by Customer Research Inc.
Nick F. from Schenectady Auto Service responded on 10/04/2019

THANK YOU FOR THE 5 STAR RESPONSE  WORD OF MOUTH IS ALWAYS  THE BEST ADVERTISEMENT

Nick FALVO
Owner
518-372-7176

DB
Diane B.
Albany, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019
Exceptional Service!
I've been a customer for over 10 years! Nick and his staff always take care of my automotive needs! I go out of my way to have my car serviced at Schenectady Auto!
Nick F. from Schenectady Auto Service responded on 10/04/2019

YOUR THE BEST

Nick FALVO
Owner
518-372-7176

JM
Jim M.
New York
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Jim said his overall experience was great. The service was excellent. They always follow up. This is the most easy and convenient business to have a vehicle serviced.
This review was collected via phone interview by Customer Research Inc.
Nick F. from Schenectady Auto Service responded on 09/21/2019

THANK YOU FOR THAT POSITIVE RESPONSE. WORD OF MOUTH IS ALWAYS THE BEST ADVERTISEMENT

Nick FALVO
Owner
518-372-7176

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