Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

539 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


RM
Robert M.
Forney, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Robert said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BM
Bairon M.
Mesquite, TX
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Bairon said the staff was professional and communicated well.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Terrell, TX
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
David said this business is the best. The employees got right on the job, handled it quickly and did a great job.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Forney, TX
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Keith said the business provided timely service.
This review was collected via phone interview by Customer Research Inc.

TW
Tyler W.
Dallas, TX
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Tyler said it was super-quick and easy. He was in and out at this business.
This review was collected via phone interview by Customer Research Inc.

AP
ALAN P.
Forney, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Engine Check Light
Sorted out my engine check light issue quickly

CI
Chris I.
Dallas, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Chris said that he had a pleasant experience at the facility, the service showed professionalism and workmanship.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Forney, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
John said the staff were timely, did their job, and did a good job.
This review was collected via phone interview by Customer Research Inc.

AA
Alec A.
Forney, TX
Nissan Pathfinder
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Spoke with Yvonne. She said the business forgot to check why her tire sensor light was on.
This review was collected via phone interview by Customer Research Inc.

BP
BONITA P.
Forney, TX
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Another great experience with Scotts
Dylan handled the dead battery issue as always in a courteous and efficient manner, getting my wife back on the road, giving me peace of mind that her Cadillac will not let her down.

JM
JODY M.
Forney, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Scott's provides the best automotive service in town with the most courteous and professional employee's.
My husband just had his Diesel Truck serviced here, prompt excellent service as always. We have a total of four vehicles and Scott's is our only automotive & transmission choice. If you want honest excellent service then Scott's is your go to shop!

BG
Brandon G.
Forney, TX
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Brandon said the business does good work on his vehicle. The staff complete his services in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GA
Grant A.
Forney, TX
Nissan Rogue
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/16/2018 Category: Service
Grant said the business is normally super awesome. He had to go there three times and called another location for a simple oil change. The business found some things that were wrong with the vehicle and never got back in touch with him about servicing and pricing. He then asked for an email regarding this information and didn't receive the email. The business has gotten a lot busier, and customer service has gone down, because of it.
This review was collected via phone interview by Customer Research Inc.

BG
Beth G.
Forney, TX
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Beth said the service was really good.
This review was collected via phone interview by Customer Research Inc.

NO
Nick O.
Bullard, TX
Ford Fusion
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/11/2018 Category: Service
Nick said his experience with this business was average but he would still recommend them for service.
This review was collected via phone interview by Customer Research Inc.

BR
Ben R.
Texas
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Ben said everyone was very nice and he doesn't feel like he was over charged.
This review was collected via phone interview by Customer Research Inc.

RM
ROSALYN M.
Mesquite, TX
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Great customer service
Gave me an honest assessment of what needed to be done for my van and answered my questions honestly and in a straightforward manner.

EC
ERIKA C.
Mesquite, TX
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Great customer service
This was my first time visiting Scott's. The guys were nice over the phone when I called with questions and they were even better when I got to the place. They are very efficient and honest. I will come here for all of my car needs.

JW
Jackie W.
Mesquite, TX
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Jackie said he likes the way the staff do business. He said their place was clean, including the waiting area, they were really professional, helpful, and he was very pleased with them. He said they did a courtesy alignment for him, which was nice.
This review was collected via phone interview by Customer Research Inc.

KU
KAREN U.
Forney, TX
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Friendly, Honest and Timely
I'm new to Forney and turned to Google when my car needed an oil change. Scott's Automotive made me feel comfortable, explained what needed to be done and my car completed in a timely manner.
Friendly, welcoming and honest is how I feel.