Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

701 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


JS
JOANNE S.
Citrus Heights, CA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Best repair shop
Dependable, always friendly, timely, explain things well, and trustworthy.

ES
Eric S.
Fair Oaks, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Eric said he felt like the staff at this business were being honest with him about the diagnostics with his vehicle. They found issues with his vehicle that he knew about, but did not ask about. He looks forward with doing honest business with them in the future.
This review was collected via phone interview by Customer Research Inc.

DP
dana P.
Orangevale, CA
Buick Encore
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Dana said all the guys are great and if she has an issue they get it checked out right away. She's been a customer for 15 years and has never had any problems.
This review was collected via phone interview by Customer Research Inc.

BD
Bill D.
Orangevale, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Bill said the service was good.
This review was collected via phone interview by Customer Research Inc.

AS
Alexandria S.
Rancho Cordova, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Alexandria said the business had very friendly service and the staff at the business was genuine.
This review was collected via phone interview by Customer Research Inc.

DH
DELORES H.
El Dorado Hills, CA
Toyota Sienna
Verified
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09/27/2018
Best service ever
I’ve taken my cars to Scotty’s Automotive for years and have always received outstanding service. They are the best!

DB
Donald B.
Orangevale, CA
Toyota Matrix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Donald said he thought it would be little less expensive, but the staff did a great job and the vehicle is working great.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Orangevale, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Robert said the staff was really nice helpful and honest.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Orangevale, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Justin said the repairs were done in a timely manner and he had no issues.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Orangevale, CA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Charles said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

TT
Trent T.
California
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Trent said the service was friendly. He did not have the repairs done. He has an older vehicle and the cost of repairs was too much for such an older vehicle.
This review was collected via phone interview by Customer Research Inc.

PM
Phillip M.
California
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Spoke with Nancy. She said they have used this business for over 20 years.
This review was collected via phone interview by Customer Research Inc.

TS
Tracy S.
Fair Oaks, CA
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Spoke with Erin. She said they always have a good experience there, no matter what, and they are always happy with their service.
This review was collected via phone interview by Customer Research Inc.

JK
JOSH K.
Fair Oaks, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Proffessional, efficient service
I always appreciate their upfront honesty and transparency regarding labor rates and services offered! They usually diagnose my vehicle the same business day when I bring it in and have work repairs completed within 1-2 business days.
Thank you!

DC
Dale C.
Fair Oaks, CA
Ford Fairmont
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Dale said they are always well behaved and they do good work. He said to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Fair Oaks, CA
INFINITI G37 Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
John said the business didn't set the oil change reminder light back. This business is awesome and does a great job overall.
This review was collected via phone interview by Customer Research Inc.

PD
Pat D.
Fair Oaks, CA
Nissan Versa Note
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Pat said she stopped by the business to make an appointment and the employees took her vehicle for a test drive right then to discover the problem. They then got her an appointment immediately. They are nice, friendly and pleasant.
This review was collected via phone interview by Customer Research Inc.

FF
Frank F.
Orangevale, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Frank said the staff are courteous and get right to the point. They were able to find the problem and fix it. The service was a bit pricey but not too much so.
This review was collected via phone interview by Customer Research Inc.

FF
FRANCES F.
Citrus Heights, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Everything, the promptness, friendliness, efficiency, and speed of repair.
I could not be happier, with the process as I regularly take my car in for service. As I mentioned in the title, prompt, friendly efficiency and speed of repair. Thank you again. Fran F.

RD
RICHARD D.
Fair Oaks, CA
Dodge Sprinter
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Always There
Friendly, helpful staff is always prepared. I was short on time before a road trip so I snuck in a day before my appointment and discussed the problem with John and he decided to preorder a part. Next day they were well prepared, completed the work and got me on the road.