Moreno Valley, CA 92553
9.7 miles away
09/10/2012 Category: Collision
It was two of the most stressful days I have ever had. They put on a used bumper. They sided with the insurance company not me, the customer.
This review was collected via phone interview by CSi Complete
Jeff L. from Seidner's Collision Center Perris responded on 09/12/2012
First, let me start by saying thank you for choosing Seidner's Collision Centers for your auto repair needs. Most insurance policies state that if "recycled" parts are available then they have the option of using that part versus a "new" part supplied by a dealership. This is purely to keep policy costs down while still using a vehicle mancturer replacement part and not an "aftermarket" part . Our goal is to give every guest an Extraordinary Repair Experience, and would never compromise our quality of repair in order to satisfy an insurance company's request. We always verify that a recycled part will meet our quality expectation prior installing it. Again, thank you for choosing Seidner's Collision Centers.
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