Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

429 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


MH
Michelle H.
Jamesburg, NJ
Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Michelle said Rich has been her technician for at least 18 years. He is the only technician that she trusts or takes her vehicle to.
This review was collected via phone interview by Customer Research Inc.

AA
Anthony A.
Englishtown, NJ
Subaru Forester
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
always good
It's hard to find a good mechanic Serafins is good

CB
Chuck B.
Englishtown, NJ
GMC Sierra 3500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with Joanne. She said they are always pleasant and timely.
This review was collected via phone interview by Customer Research Inc.

KS
Kenneth S.
Englishtown, NJ
Audi A5
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Kenneth said Rich is great and Melody is great on the phones. The staff get him in and out and they do wonderful work. They are a great and friendly staff.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Freehold, NJ
Audi Q5
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Excellent
Excellent as usual. I highly recommend this auto repair. Very nice people and very skilled.

JD
Jim D.
Rahway, NJ
Ford Taurus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Jim said he is very happy with the way Rich works on his vehicle, and he never had any problems after he is done.
This review was collected via phone interview by Customer Research Inc.

ML
Marlene L.
Freehold, NJ
Chrysler PT Cruiser
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Top Knotch!
Felt like I went back in time to a place where good character meets car repair. Thank you so much!

RE
Rob E.
Englishtown, NJ
Volkswagen GTI
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Great Service, Great Prices, Great Staff
Brought in my son's 2013 VW GTI for tires and an alignment. As usual, the staff was terrific, the tires and alignment were done perfectly and on time, and the prices beat all of the nearby competition without any need for haggling. Rich and Melanie are really great to work with.

EF
Elliot F.
Monroe Township, NJ
Nissan Rogue
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Outstanding & Honest
I have gone to Serfins for about two years (my son told me about it). At my last oil change, the cap was not secured properly and I had oil on my garage floor & driveway. IMMEDIATELY, Rich repaired the cap, sent someone down and the driveway & garage floor were cleaned up as if nothing had happened. Yesterday, when I went back, he asked if everything was ok & said yes and was going to seal the driveway. He said he would take care if & then wouldn't take any money for my oil change. He wouldn't let me pay for the parts

When you go to mechanics, or dealers, or one of the chains, you walk in for an oil change and walk out with new tires, alignments, or brakes that you don't need. Rich is the most honest &caring person I have met. If you car needs service, please go to Serafins. You will be treated great & so will your car.

TH
Tom H.
Englishtown, NJ
GMC Acadia
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Consistently good service
We've been using Serafins for many years. They continue to offer professional, expert service in a timely manner at reasonable cost. We won't have anyone else, including the new car dealers, touch any of our cars.

LB
Luann B.
Englishtown, NJ
Nissan Maxima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Luann said she likes the business. They do a great job, and they're very on top of things.
This review was collected via phone interview by Customer Research Inc.

FB
Fred B.
Farmingdale, NJ
Chevrolet Malibu
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
chevy malibu (2010)
First time I have used Serafin automotive . I found them to be professional , courteous, and friendly. I will be coming back.

AS
Adam S.
Englishtown, NJ
Honda Accord Cpe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Adam said he's been dealing with this business for a long time and he's never had an issue. The owner is great.
This review was collected via phone interview by Customer Research Inc.

MM
Mr Tex M.
Matawan, NJ
Ford Econoline Wagon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
A goid bunch they are. :-)
Had an emergency repair ,they said it would be the next day sometime but that has the repair done in a few hrs instead.

SM
Stan M.
Englishtown, NJ
Chrysler PT Cruiser
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Auto Repairs
As always, quick and honest service. I take all my vehicles here. Never had an issue.

DW
Dennis W.
Englishtown, NJ
BMW 5 Series
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Great Service As Always
Never disappointed with the service and customer sat effort. Been using Serafins for years and always will.

DS
Dolores S.
Matawan, NJ
Chevrolet TrailBlazer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
5Star Service
I always feel safe knowing they have taken care of my vehicle. And they always are respectful and professionals.

PC
Peggy C.
Englishtown, NJ
Toyota Tacoma
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Spoke with Robert. He said they have been customers for a long time.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Englishtown, NJ
Kia Optima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
We think everyone is very friendly ...Love everything about Serafin's
We love everything about Serafin's nothing more to say...

RE
Rob E.
Englishtown, NJ
GMC Yukon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Fast, reliable, affordable service
Brought my GMC Denali in for a steering rack issue and an issue with the rear wiper arm not working. Rich and his crew diagnosed and repaired the truck very quickly, and at a much lower cost than other shops. Replaced parts were saved to show me what was wrong. Everything is working great. Just a super nice, reliable group of people. I could not be happier with their service.