Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

441 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


JD
Jim D.
Rahway, NJ
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Jim said when he calls, they takes care of the situations on his vehicle. They always take good care of him.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Marlboro, NJ
Ford Expedition
Verified
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07/16/2018
1998 Ford Explorer
Serafins has been keeping my Explorer running for years. They do great work at a reasonable price. They are the only place I'll bring it to.

LS
Lenny S.
Englishtown, NJ
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
The best.
These guys are the best.
They are honest, competent and fair.
They never do unnecessary work.
They charge a fair price for the work they do.

SF
Stephen F.
Englishtown, NJ
Acura RL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Scheduled service
Honest, timely service.

IP
Ignacio P.
Freehold, NJ
Nissan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Ignacio said the staff were very professional. They did a great job, and he really appreciated their fast work.
This review was collected via phone interview by Customer Research Inc.

MY
Mike Y.
Englishtown, NJ
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Alternator replacement
So, our alternator died and it needed to be replaced. We had the car towed from southern jersey to Serafins on Sunday, and by Monday at 2:00 PM, it was fixed - and done at a reasonable price!

So, in filling out this review, I didn't know if I should give 5 stars or 6!
We ALTERNATED between the two and wound up giving 5 stars because there is no way on the website to give 6 stars...in other words, we had no ALTERNATIVE!
Richard S., President from Serafins Automotive responded on 07/03/2018

We know having to ALTER your plans for the weekend after your vehicle breakdown can be difficult, we hope the quick service was able to prevent any ALTERCATIONS while borrowing another family members vehicle. While we know there are many ALTERNATE repair shops to handle your vehicles, we appreciate your loyalty .  Thank you for your continued business and  we enjoy  your reviews!


RK
Randie K.
Englishtown, NJ
Toyota Corolla
Verified
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06/29/2018
excellent service. fair prices
Have been a satisfied customer for 30+ years. Always happy with quality of work and service, not to mention the integrity of the staff.

Verified Customer
Englishtown, NJ
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Brakes
Heard a grinding noise when braking. Since I need my car for work, Melonie squeezed me in. Turns out I needed rear brakes, Rich was able to get me back on the road the same day.

Great job guys!

Verified Customer
Farmingdale, NJ
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
chevy malibu (2010)
very professional staff .Was happy with the total experience

JS
Jenn S.
Jackson, NJ
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Jenn said the service was great.
This review was collected via phone interview by Customer Research Inc.

TT
Tim T.
Englishtown, NJ
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Great , honest service
Serafin’s is a great, honest service center. I never feel as though they are selling me service that is not needed. They always deliver quality service at a fair price and on time.

BR
Bill R.
Englishtown, NJ
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Great service at Serafins Automotive
We have our cars serviced at Serafins Automotive because their mechanics are excellent and very knowledgeable . They have reasonable prices, friendly service, as well as , work done in a timely manner.

MH
Michelle H.
Jamesburg, NJ
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Michelle said Rich has been her technician for at least 18 years. He is the only technician that she trusts or takes her vehicle to.
This review was collected via phone interview by Customer Research Inc.

AA
Anthony A.
Englishtown, NJ
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
always good
It's hard to find a good mechanic Serafins is good

CB
Chuck B.
Englishtown, NJ
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with Joanne. She said they are always pleasant and timely.
This review was collected via phone interview by Customer Research Inc.

KS
Kenneth S.
Englishtown, NJ
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Kenneth said Rich is great and Melody is great on the phones. The staff get him in and out and they do wonderful work. They are a great and friendly staff.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Freehold, NJ
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Excellent
Excellent as usual. I highly recommend this auto repair. Very nice people and very skilled.

JD
Jim D.
Rahway, NJ
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Jim said he is very happy with the way Rich works on his vehicle, and he never had any problems after he is done.
This review was collected via phone interview by Customer Research Inc.

ML
Marlene L.
Freehold, NJ
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Top Knotch!
Felt like I went back in time to a place where good character meets car repair. Thank you so much!

RE
Rob E.
Englishtown, NJ
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Great Service, Great Prices, Great Staff
Brought in my son's 2013 VW GTI for tires and an alignment. As usual, the staff was terrific, the tires and alignment were done perfectly and on time, and the prices beat all of the nearby competition without any need for haggling. Rich and Melanie are really great to work with.