Reviews
MH
Michelle H.
Jamesburg, NJ
Hyundai Elantra
Verified
Michelle said Rich has been her technician for at least 18 years. He is the only technician that she trusts or takes her vehicle to.
Recommended
This review was collected via phone interview by Customer Research Inc.
AA
Anthony A.
Englishtown, NJ
Subaru Forester
Verified
always good
It's hard to find a good mechanic Serafins is good
Recommended
CB
Chuck B.
Englishtown, NJ
GMC Sierra 3500
Verified
Spoke with Joanne. She said they are always pleasant and timely.
Recommended
This review was collected via phone interview by Customer Research Inc.
KS
Kenneth S.
Englishtown, NJ
Audi A5
Verified
Kenneth said Rich is great and Melody is great on the phones. The staff get him in and out and they do wonderful work. They are a great and friendly staff.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Doug S.
Freehold, NJ
Audi Q5
Verified
Excellent
Excellent as usual. I highly recommend this auto repair. Very nice people and very skilled.
Recommended
JD
Jim D.
Rahway, NJ
Ford Taurus
Verified
Jim said he is very happy with the way Rich works on his vehicle, and he never had any problems after he is done.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Marlene L.
Freehold, NJ
Chrysler PT Cruiser
Verified
Top Knotch!
Felt like I went back in time to a place where good character meets car repair. Thank you so much!
Recommended
RE
Rob E.
Englishtown, NJ
Volkswagen GTI
Verified
Great Service, Great Prices, Great Staff
Brought in my son's 2013 VW GTI for tires and an alignment. As usual, the staff was terrific, the tires and alignment were done perfectly and on time, and the prices beat all of the nearby competition without any need for haggling. Rich and Melanie are really great to work with.
EF
Elliot F.
Monroe Township, NJ
Nissan Rogue
Verified
Outstanding & Honest
I have gone to Serfins for about two years (my son told me about it). At my last oil change, the cap was not secured properly and I had oil on my garage floor & driveway. IMMEDIATELY, Rich repaired the cap, sent someone down and the driveway & garage floor were cleaned up as if nothing had happened. Yesterday, when I went back, he asked if everything was ok & said yes and was going to seal the driveway. He said he would take care if & then wouldn't take any money for my oil change. He wouldn't let me pay for the parts
When you go to mechanics, or dealers, or one of the chains, you walk in for an oil change and walk out with new tires, alignments, or brakes that you don't need. Rich is the most honest &caring person I have met. If you car needs service, please go to Serafins. You will be treated great & so will your car.
When you go to mechanics, or dealers, or one of the chains, you walk in for an oil change and walk out with new tires, alignments, or brakes that you don't need. Rich is the most honest &caring person I have met. If you car needs service, please go to Serafins. You will be treated great & so will your car.
Recommended
TH
Tom H.
Englishtown, NJ
GMC Acadia
Verified
Consistently good service
We've been using Serafins for many years. They continue to offer professional, expert service in a timely manner at reasonable cost. We won't have anyone else, including the new car dealers, touch any of our cars.
Recommended
LB
Luann B.
Englishtown, NJ
Nissan Maxima
Verified
Luann said she likes the business. They do a great job, and they're very on top of things.
Recommended
This review was collected via phone interview by Customer Research Inc.
FB
Fred B.
Farmingdale, NJ
Chevrolet Malibu
Verified
chevy malibu (2010)
First time I have used Serafin automotive . I found them to be professional , courteous, and friendly. I will be coming back.
Recommended
AS
Adam S.
Englishtown, NJ
Honda Accord Cpe
Verified
Adam said he's been dealing with this business for a long time and he's never had an issue. The owner is great.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Mr Tex M.
Matawan, NJ
Ford Econoline Wagon
Verified
A goid bunch they are. :-)
Had an emergency repair ,they said it would be the next day sometime but that has the repair done in a few hrs instead.
Recommended
SM
Stan M.
Englishtown, NJ
Chrysler PT Cruiser
Verified
Auto Repairs
As always, quick and honest service. I take all my vehicles here. Never had an issue.
Recommended
DW
Dennis W.
Englishtown, NJ
BMW 5 Series
Verified
Great Service As Always
Never disappointed with the service and customer sat effort. Been using Serafins for years and always will.
Recommended
DS
Dolores S.
Matawan, NJ
Chevrolet TrailBlazer
Verified
5Star Service
I always feel safe knowing they have taken care of my vehicle. And they always are respectful and professionals.
Recommended
PC
Peggy C.
Englishtown, NJ
Toyota Tacoma
Verified
Spoke with Robert. He said they have been customers for a long time.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
David S.
Englishtown, NJ
Kia Optima
Verified
We think everyone is very friendly ...Love everything about Serafin's
We love everything about Serafin's nothing more to say...
Recommended
RE
Rob E.
Englishtown, NJ
GMC Yukon
Verified
Fast, reliable, affordable service
Brought my GMC Denali in for a steering rack issue and an issue with the rear wiper arm not working. Rich and his crew diagnosed and repaired the truck very quickly, and at a much lower cost than other shops. Replaced parts were saved to show me what was wrong. Everything is working great. Just a super nice, reliable group of people. I could not be happier with their service.
Recommended