Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

463 Reviews

99% Would Recommend
Latest Review about 20 hours ago

Reviews


RF
Randy F.
Englishtown, NJ
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Randy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Freehold, NJ
Honda Civic Cpe
Verified
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09/20/2018
Great service and follow-up!
We trust these guys at Serafins! They handle our two cars and we have never been disappointed. Most importantly we feel that their pricing is very fair (compared to chains like JIffy Lube or Sears, where you always get the feeling to be ripped off). They also do the job on your car on the very same day. Very friendly and knowledgeable. Highly recommended.

AS
Adam S.
Englishtown, NJ
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Adam said this business is honest, they are always willing to help and they are easy to work with..
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Englishtown, NJ
Ford Fusion
Verified
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09/19/2018
happy customer
Looking for a GREAT repair shop. I have been a costumer at Serafins in Manalapan, NJ for 12 years. The prices are very reasonable, the staff is very pleasant and accommodateing.

LN
Leslie N.
Perrineville, NJ
Toyota Camry
Verified
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09/18/2018
Great Service
Rich Serafin, John, and Melanie are fantastic. I have been going there for 20 years and am never disappointed. Melanie is very friendly, knowledgeable and helpful. John test drives my vehicle and let’s me know if anything doesn’t seem right besides what I was concerned about. All the work is done within one day! Superior service at a reasonable price.

V
Valued Customer
Englishtown, NJ
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Like Family
Always count on those girls to get me out of a jam. They are the GOAT.

SK
Steve K.
Englishtown, NJ
Ford Mustang
Verified
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09/13/2018
First time here
This was my first time here, John walked me through everything that was needed to get my 66 mustang up and running again! Thanks guys! Great place and awesome work 😊

JW
Jian W.
Freehold, NJ
Honda Odyssey
Verified
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09/08/2018
Excellent job
I've been using this mechanic shop for many years. The owner Rich is a very honest guy, very good at car repairing and have always done a great job. Thank you, Rich!

GO
Gregory O.
Union Beach, NJ
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Gregory said between his prior experience and his most recent experience, the employees have been quick, professional, and honest. They provided good service.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Dayton, NJ
Honda Civic Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Friendly and knowledgeable staff
Quality work, parts available onsite, and competitively priced

TC
Tony C.
Englishtown, NJ
Ford Edge
Verified
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08/22/2018
The owner and staff make auto servicing a pleasure.
can't find a more honest and qualified service station than this one!!!

MY
Mike Y.
Englishtown, NJ
Toyota Camry
Verified
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08/20/2018
Serafin's Saved by 2000 Camry!!
My Camry was hesitating, not accelerating, sputtering, and I thought that after 18 years, it was at the end, But after a few hours at Serafin's, the Camry was running as smoothly as ever. Their work is Sera-fin-ominal !!

TT
Tim T.
Englishtown, NJ
Nissan Frontier
Verified
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08/17/2018
Yet another great experience!!!
They are so friendly and very honest and accommodating. Best auto service center in town!!!

PV
Paul V.
Englishtown, NJ
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Paul said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

NA
Nina A.
Englishtown, NJ
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Routine service
As always. I have no complaints

MW
Mike W.
Millstone, NJ
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Mike said they are good people and they are good to him.
This review was collected via phone interview by Customer Research Inc.

JE
JD E.
Englishtown, NJ
Kia Rondo
Verified
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08/12/2018
Accomodation, quality of work, peace of mind
I called late in the afternoon with a minor problem - oil plug on too tight to remove for an oil change. (Previous change NOT done at Serafins)
Melanie had me in the shop the NEXT morning at 7:30. Oil change, fluid check, tire check, electrical/bulb check done by 8-8:15, and I was on my way to work.
YOU CAN'T BEAT THAT!

(Is there a choice on the line below for H_LL Yes?)

NA
Nina A.
Englishtown, NJ
Chevrolet TrailBlazer
Verified
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08/01/2018
Honesty, dependability, loyalty
My truck was towed to them thinking I had a transmission issue. When I called I was told that it was just a broken switch. Once again their honesty and loyalty to their customers is why I will never leave them. Love and respect the entire staff!!

AS
Adam S.
Englishtown, NJ
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Adam said he has been going for at least 20 years to this business. The service is always great and honest. He recommends it to all his friends. He stated he would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

SB
Sandy B.
Matawan, NJ
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Sandy said the technicians were very honest with her. They provided her with enough information to allow her to make a good decision about the service for her vehicle. The technicians advised her on what needed to be done and what could be held off.
This review was collected via phone interview by Customer Research Inc.