Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

444 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


CD
Collin D.
Phoenix, AZ
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Collin said the work was good.
This review was collected via phone interview by Customer Research Inc.

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Preston S.
Chandler, AZ
Chevrolet Chevy Express
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Preston said the business had him in and out and he got an appointment easily.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Gilbert, AZ
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
John said the business did a really good job, the staff were friendly and the service they provided was excellent.
This review was collected via phone interview by Customer Research Inc.

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PAUL A.
Gilbert, AZ
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Great Work
Fixed truck in a timely and professional way. Great shop!

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Todd S.
Gilbert, AZ
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Todd said the staff was courteous and professional. The service provided by the business was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division

Thank you Todd! By you taking the time to review our service, it allows us to perfect our business. We are here for you on your next needed service.

Rick Pettit
CFO
480-507-9800

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Ashlie S.
Mesa, AZ
Chevrolet Sonic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Ashlie said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division

Thanks Ashlie,

We are glad that we were able to serve you with a seamless experience. We look forward to working with you next round.

Rick Pettit
CFO
480-507-9800

DA
Dwayne A.
Arizona
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Dwayne said the employees took good care of him and his vehicle.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division

Thanks Dwayne, I wish we had better news on the diagnosis of your truck. We look forward to working with you again in the near future. Dont forget that we can locate your next vehicle for you. 

Rick Pettit
CFO
480-507-9800

CM
Chris M.
Chandler, AZ
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Service
Chris said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division

Thanks Chris, we look forward to serving you on your next visit. We appreciate your taking the time to review our services.

Rick Pettit
CFO
480-507-9800

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Whitney B.
Phoenix, AZ
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Whitney said the business is awesome and they did things very quickly. They were clean and they were a lot faster than they originally stated.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division

Thank you Whitney. We appreciate the business and wish you a great venture west in your new endeavor. Please think of us if local family or friends need help. 

Rick Pettit
CFO
480-507-9800

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TIM A.
Chandler, AZ
Kia Sportage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
A 1 SERVICE
The men and women at Serious are A 1 when it comes to working on my vehicles. They do a complete job, are knowledgeable and professional. I would recommend them to anyone who wants or needs service to their vehicles.
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Joli D. from Serious Fleet Division

Thank you, Tim. We appreciate the time you have taken to to give feedback. Looking forward to your next visit.

Rick Pettit
CFO
480-507-9800

CT
Cliff T.
Fort Lupton, CO
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Cliff said he wishes their prices were a little bit lower.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division

Cliff, we appreciate your response in regards to our service and pricing. We appreciate your communication in regards to our pricing.  We are constantly striving to provide the best possible customer experience at the lowest price but we can always do better as a service provider.  We often times will recommend aftermarket parts without sacrificing the quality of a repair and we can definitely do a better job of offering this option. Thanks again for your feedback as this helps us perfect our model as a business.

Rick Pettit
CFO
480-507-9800

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Ron S.
Scottsdale, AZ
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Ron said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division

Thank you, Ron for your feed back. We look forward to your next visit.

Rick Pettit
CFO
480-507-9800

JM
Jesus M.
Chandler, AZ
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Jesus said the business worked fast and they helped him right away. He was put on their schedule as soon as possible and once he was there it took less than 25 minutes for them to finish.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division

Jesus, we are pleased to hear we were able to provide a great service!

Rick Pettit
CFO
480-507-9800

BJ
BRANDYN J.
Mesa, AZ
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017
Old Ford
What I really like about these guys is the fact that they come and pick up our vehicles for service. Takes a huge stress off of me logistically to not have to worry about dropping things off and getting a ride back etc. Also, they tend to follow up on occasion, which even though I know they are trying to drum up business, with my busy schedule I sometimes need that friendly reminder that they are there. Fixed an old Ford we have and besides doing the basic safety check, they will always have suggestions but are completely fine with just doing the things that I ask them to do. Always been a good experience with these guys.
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Joli D. from Serious Fleet Division

Brandyn- We are overjoyed to hear this feedback. Thank you for your continued business. We look forward to your next visit.

Rick Pettit
CFO
480-507-9800

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Shekher S.
Chandler, AZ
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Shekher said the staff were good and professional. They really take care of their customers.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division

Shekher- We are happy to see you in. Thank you for your feed back- We appreciate you.

Rick Pettit
CFO
480-507-9800

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Rudy N.
Chandler, AZ
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2017 Category: Service
Rudy said there were black finger prints left in his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Ed R.
Chandler, AZ
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Ed said the staff at this business are friendly. The service is fair priced and thorough.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division



Thank you, Ed, for your review on Serious Fleet Division. We are pleased to hear you are happy with your services; we look forward to seeing you on your next scheduled visit! Please keep in mind we do pre-trip inspections keeping you safe during your holiday travels.

Rick Pettit
CFO
480-507-9800

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Bill P.
Chandler, AZ
Lincoln Mark VIII
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Bill said the service was very good, quick and done right.
This review was collected via phone interview by Customer Research Inc.

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Barry G.
Ehrenberg, AZ
Hyundai Genesis Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Barry said this business is fast the staff is friendly and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

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Paul L.
Mesa, AZ
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Paul said he was really happy with the service this business provided. They did as promised and got his vehicle back on time.
This review was collected via phone interview by Customer Research Inc.
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Joli D. from Serious Fleet Division

Thank you, Paul, for your recent review. We at Serious Fleet Division work hard to provide a great service. Thank you for your business, and we look forward to your next appointment.

 

Rick Pettit
CFO
480-507-9800