Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

299 Reviews

100% Would Recommend
97% Business Response
Latest Review 6 days ago

Reviews


HB
Hillary B.
Navarre, FL
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Hillary said the service was great. The employees completed service as she wanted.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 06/20/2018

WE APPRECIATE YOU TAKING THE TIME TO PLACE SUCH A GREAT REVIEW. GREAT CUSTOMER SERVICE IS SO IMPORTANT TO US.

SUSAN
SHARKTOOTH AUTOMOTIVE


BS
Bho S.
Navarre, FL
Audi Q7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Bho said the business is honest and he was satisfied with everything.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 06/15/2018

WE ARE SO HAPPY THAT YOU HAD A GREAT EXPERIENCE WITH THE SHARKTOOTH AUTOMOTIVE TEAM. THANK YOU SO MUCH FOR TAKING THE TIME TO PLACE THIS AWESOME REVIEW.

SUSAN
SHARKTOOTH AUTOMOTIVE


BA
Brianna A.
Gulf Breeze, FL
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Brianna said this business didn't charge her an arm and a leg. They fixed her vehicle quickly and it runs better than it ever has. The mechanic explained everything to her in a way she could understand and she really appreciated it.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 06/15/2018

THANK YOU SO MUCH FOR THE GREAT REVIEW. WE APPRECIATE YOU AND YOUR SUPPORT.

SUSAN
SHARKTOOTH AUTOMOTIVE


DG
DAN G.
Gulf Breeze, FL
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Great customer service and auto repair workmanship
Brought SUV in for oil change and to change transmission fluid. Shark Tooth also found the service engine soon light was due to a faulty EGR valve. Shark Tooth replaced the EGR valve back in January. Shark Tooth warrants their parts, so it didn't cost us anything to have it replaced which was great!
Kevin C. from Shark Tooth Automotive Specialists responded on 06/13/2018

WE STRIVE TO PROVIDE THE BEST CUSTOMER SERVICE FOR YOU. THANK YOU FOR THE GREAT REVIEW AND FOR YOUR SUPPORT.

SUSAN
SHARKTOOTH AUTOMOTIVE


GG
Gary G.
Navarre, FL
Chevrolet Corvette
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/12/2018 Category: Service
Gary said his service took longer than he thought it should. The employees did not call him with any service updates. The quality of work was good.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 06/13/2018

WE APPRECIATE YOUR FEEDBACK AND ARE SORRY TO HEAR THAT YOUR EXPERIENCE WITH US WAS LESS THAN SATISFACTORY. WE STRIVE TO PROVIDE OUR CUSTOMERS WITH A FIVE STAR EXPERIENCE AT EACH VISIT AND ARE KNOWN FOR OUR EXCEPTIONAL ATTENTION TO DETAIL. WE WOULD BE HAPPY TO DISCUSS YOUR EXPERIENCE FURTHER AND HAVE ALSO PLACED CHANGES INTO EFFECT TO RESOLVE THIS MATTER. PLEASE FEEL FREE TO CONTACT US.

THANK YOU


AT
Andy T.
Gulf Breeze, FL
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Andy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 06/08/2018

WE APPRECIATE THE GREAT REVIEW AND YOUR SUPPORT. THANK YOU SO MUCH.

SUSAN
SHARKTOOTH AUTOMOTIVE


TF
Taylor F.
Pensacola, FL
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Taylor said the business was top notch. The employees provided professional service. Debbie was personable. Steve completed every thing he said he would. The service was cost effective.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 05/18/2018

WE ARE HAPPY TO HEAR THAT YOU HAD TOP NOTCH SERVICE WITH US. THANK YOU SO MUCH FOR YOUR SUPPORT.

SUSAN
SHARKTOOTH AUTOMOTIVE


SL
Samantha L.
Gulf Breeze, FL
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Samantha said she went into this business at the last minute and they still helped her. She did not have the money for the inspection , but they still did it anyway. They worked 45 minutes past closing to finish fixing her vehicle. They gave her a discount so that she could afford the service. They were super good.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 05/18/2018

THANK YOU FOR SHARING YOUR EXPERIENCE WITH THE SHARKTOOTH TEAM! WE ARE HAPPY THAT YOU WERE PLEASED WITH YOUR VISIT AND LOOK FORWARD TO SERVING YOU AGAIN.

SUSAN
SHARKTOOTH AUTOMOTIVE


PK
Peter K.
Navarre, FL
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Peter said this business has awesome guys.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 05/15/2018

WE THINK OUR CUSTOMER'S ARE AWESOME TOO. THANK YOU SO MUCH FOR YOUR SUPPORT.

SUSAN
SHARKTOOTH AUTOMOTIVE


BH
Brent H.
Gulf Breeze, FL
Toyota RAV4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Brent said he's happy with everything, except it took all day to fix.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 05/15/2018

THANK YOU FOR TAKING THE TIME TO PLACE THIS GREAT REVIEW. WE BELIEVE THAT CUSTOMER SAFETY AND QUALITY WORK ARE VERY IMPORTANT. WE LOOK FORWARD TO SERVING YOU AGAIN.

SUSAN
SHARKTOOTH AUTOMOTIVE


JA
John A.
Gulf Breeze, FL
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Spoke with Claudia. She said the service was outstanding.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 05/13/2018

WE ARE CERTAINLY GLAD TO HEAR OF YOUR OUTSTANDING EXPERIENCE. CUSTOMER SERVICE IS OUR NUMBER ONE PRIORITY.

SUSAN
SHARKTOOTH AUTOMOTIVE


MS
Mike S.
Gulf Breeze, FL
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Mike said that he has not had a problem with the facility. He likes the staff because they do a fine job. He will be in with his other vehicle soon.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 05/13/2018

THANK YOU FOR SHARING YOUR EXPERIENCE WITH THE SHARKTOOTH AUTOMOTIVE TEAM. WE LOOK FORWARD TO SERVING YOU AGAIN SOON.

SUSAN
SHARKTOOTH AUTOMOTIVE


BE
Brian E.
Gulf Breeze, FL
Subaru Legacy Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Brian said this business went out of their way for him and they were helpful.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 05/13/2018

THANK YOU FOR TAKING THE TIME TO PLACE THIS GREAT REVIEW. WE APPRECIATE YOU AND YOUR SUPPORT.

SUSAN
SHARKTOOTH AUTOMOTIVE

CC
Chris C.
Gulf Breeze, FL
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Chris said the service was really good.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 05/13/2018

WE ARE GLAD THAT YOU ARE HAPPY WITH OUR SERVICE. THANK YOU SO MUCH FOR YOUR SUPPORT.

SUSAN
SHARKTOOTH AUTOMOTIVE


DH
Dexter H.
Florida
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Dexter said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 04/25/2018

WE ARE GLAD THAT YOU HAD SUCH A GREAT EXPERIENCE WITH SHARKTOOTH. THANK YOU SO MUCH FOR YOUR SUPPORT.

SUSAN
SHARKTOOTH AUTOMOTIVE


ME
Marylee E.
Florida
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Marylee said the service was quick, the staff was friendly, and the prices were good.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 04/23/2018

WE ARE HAPPY TO HEAR THAT YOU HAD A GREAT EXPERIENCE WITH THE SHARKTOOTH TEAM. HOPE TO ASSIST YOU AGAIN REAL SOON.

SUSAN
SHARKTOOTH AUTOMOTIVE


JW
John W.
Gulf Breeze, FL
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Spoke with Donna. She said the facility did a good job.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 04/23/2018

THANK YOU SO MUCH FOR TAKING THE TIME TO PLACE THIS GREAT REVIEW. WE ARE ALWAYS HAPPY TO BE OF SERVICE.

SUSAN
SHARKTOOTH AUTOMOTIVE


MB
Malcolm B.
Gulf Breeze, FL
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Malcolm said the service was quick, they did an excellent job and they kept in touch.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 04/20/2018

THANK YOU SO MUCH FOR TAKING THE TIME TO PLACE THIS GREAT REVIEW. WE REALLY APPRECIATE YOU AND YOUR SUPPORT.

SUSAN
SHARKTOOTH AUTOMOTIVE


LD
Lisa D.
Gulf Breeze, FL
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Lisa said the staff was helpful and completed the service in a timely manner. She will be bringing in her three other vehicles.
This review was collected via phone interview by Customer Research Inc.
Kevin C. from Shark Tooth Automotive Specialists responded on 04/17/2018

IT IS OUR PLEASURE TO TAKE CARE OF YOUR AUTOMOTIVE NEEDS. THANK YOU FOR SHARING YOUR EXPERIENCE WITH THE SHARKTOOTH AUTOMOTIVE TEAM.

SUSAN
SHARKTOOTH AUTOMOTIVE


SS
STEVE S.
Navarre, FL
BMW 135i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Always Good Work Always Fair Price
Had just a small repair but was charged a small price and done quickly. Love the people there and the works is always good. I go no where else. Steve Smith
Kevin C. from Shark Tooth Automotive Specialists responded on 04/16/2018

GREAT SERVICE AT AFFORDABLE PRICES IS ALWAYS THE GOAL AT SHARKTOOTH! THANK YOU SO MUCH FOR YOUR SUPPORT.

SUSAN
SHARKTOOTH AUTOMOTIVE


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