Shawnee Service Center


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

147 Reviews

100% Would Recommend
85% Business Response
Latest Review 33 minutes ago
RUTHANN D. on 10/20/2017
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"Shawnee rules!"
As usual, the service is excellent and the atmosphere friendly. Shawnee keeps my beloved 1997 Geo Prism in top-notch working order.
Vehicle: Geo Prizm
Service Date: 10/18/2017
Review Created: 10/20/2017 09:07 AM
CHRIS L. on 10/19/2017
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"Tire repair"
Quick service, good communication
Vehicle: BMW X3
Service Date: 10/18/2017
Review Created: 10/19/2017 08:11 PM
Yijia G. on 10/17/2017
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Yijia said this business got the work completed on time and their prices were reasonable. They are honest and courteous.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
JAN P. on 10/13/2017
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"Excellent Service at Shawnee"
We've been taking our cars to Shawnee Service for over 35 years and have always received excellent service and honest opinions about what our car needs. A few months ago Toyota informed us that we should take our RAV4 into a dealership because of a safety recall. The dealership performed the recall work and also told us we needed several hundred dollars worth of additional work. Being skeptical, we had Phil take a look at the list of items the dealership suggested we replace. Phil looked up our service record and inspected the car and said that the work the dealership suggested was not needed at that time. We trust Shawnee with our cars.
Vehicle: Toyota RAV4
Service Date: 10/11/2017
Review Created: 10/13/2017 12:30 PM
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Phil M., Manager at Shawnee Service Center responded on 10/13/2017

Thank you Jan , for your trust and excellent review. Our pleasure helping you all these years. 

Shawnee Service Center
Phil Marvin
DAVID S. on 10/10/2017
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"30,000 mile maintenance"
These guys are great. Been going to them for about 18 years.
Vehicle: Toyota Prius
Service Date: 10/07/2017
Review Created: 10/10/2017 10:25 AM
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Phil M., Manager at Shawnee Service Center responded on 10/10/2017

David, Thank you for patronage and support. 

Shawnee Service Center
Phil Marvin
BILL C. on 10/08/2017
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"convenient"
very good service in a reasonable time
Vehicle: Lexus ES 300
Service Date: 10/07/2017
Review Created: 10/08/2017 07:24 AM
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Phil M., Manager at Shawnee Service Center responded on 10/10/2017

Thank you, Bill for taking time to send review.

Shawnee Service Center
Phil Marvin
JOAN K. on 10/06/2017
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"THE BEST!"
You need never look further to find the most professional and honest service for your car, a tradition that my family has known for at least 50 years!!
Vehicle: Subaru Impreza Sedan (Natl)
Service Date: 10/04/2017
Review Created: 10/06/2017 07:57 AM
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Phil M., Manager at Shawnee Service Center responded on 10/06/2017

Joan, Thank you for the great review. Our pleasure helping you for all those years. 

Shawnee Service Center
Phil Marvin
MARSHA H. on 10/06/2017
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"The people are so kind and considerate"
I always get top notch treatment and I am comfortable knowing that my vehicle is in good hands.
Vehicle: Ford Escape
Service Date: 10/04/2017
Review Created: 10/06/2017 07:34 AM
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Phil M., Manager at Shawnee Service Center responded on 10/06/2017

Thank you Marsha for the great review.

Shawnee Service Center
Phil Marvin
JIM P. on 10/06/2017
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"mb service"
Excellent
Vehicle: Mercedes-Benz 190E
Service Date: 09/30/2017
Review Created: 10/06/2017 07:08 AM
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Phil M., Manager at Shawnee Service Center responded on 10/06/2017

Thank you Jim

Shawnee Service Center
Phil Marvin
DONNA S. on 10/06/2017
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"tune up"
Friendly service, excellent work. Reasonable prices. Great location across from the el.
Vehicle: Volvo S40
Service Date: 10/04/2017
Review Created: 10/06/2017 05:21 AM
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Phil M., Manager at Shawnee Service Center responded on 10/06/2017

Donna, Thank you for the great review. Pleasure to meet you. 

Shawnee Service Center
Phil Marvin
PABLO P. on 10/06/2017
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"3 series BMW"
Great service, honest advice, reasonable prices.
Vehicle: BMW 3 Series
Service Date: 10/04/2017
Review Created: 10/06/2017 04:56 AM
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Phil M., Manager at Shawnee Service Center responded on 10/06/2017

Pablo, Thank you for the great review. 

Shawnee Service Center
Phil Marvin
ADI H. on 10/04/2017
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"Very professional and helpful"
Definitely
Vehicle: Toyota Avalon
Service Date: 09/30/2017
Review Created: 10/04/2017 05:51 AM
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Phil M., Manager at Shawnee Service Center responded on 10/04/2017

Adi, Thank you for your response. 

Shawnee Service Center
Phil Marvin
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Phil M., Manager at Shawnee Service Center responded on 10/05/2017

Adi, Thank you for your response

Shawnee Service Center
Phil Marvin
RON B. on 10/03/2017
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"Value, integrity, thouroughness"
great job, at a good value
Vehicle: Acura RDX
Service Date: 09/30/2017
Review Created: 10/03/2017 06:40 AM
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Phil M., Manager at Shawnee Service Center responded on 10/03/2017

Thank you Ron, for the review. 

Shawnee Service Center
Phil Marvin
LOUIS K. on 10/03/2017
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"Always easy"
You guys always make it easy. Love it!
Vehicle: Acura TSX
Service Date: 09/30/2017
Review Created: 10/03/2017 06:22 AM
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Phil M., Manager at Shawnee Service Center responded on 10/03/2017

Louis, Thank you for the nice review. 

Shawnee Service Center
Phil Marvin
Richard S. on 09/28/2017
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Richard said this business did everything quickly.
Vehicle: Subaru Forester
Category: Service
Service Date: 09/21/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
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Phil M., Manager at Shawnee Service Center responded on 09/30/2017

Thank you Richard for your response.

Shawnee Service Center
Phil Marvin
Sig G. on 09/28/2017
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Sig said he would recommend this business for service.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 09/21/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
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Phil M., Manager at Shawnee Service Center responded on 09/30/2017

Thank you Sig

Shawnee Service Center
Phil Marvin
SIG N. on 09/26/2017
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"Good service"
Good service
Vehicle: Chevrolet Malibu
Service Date: 09/23/2017
Review Created: 09/26/2017 06:03 PM
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Phil M., Manager at Shawnee Service Center responded on 09/30/2017

Thank you Sig

Shawnee Service Center
Phil Marvin
SAM W. on 09/25/2017
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"Service call"
Always the best. Prompt and accurate estimates and quality work completed when promised.
Vehicle: Volkswagen Phaeton
Service Date: 09/09/2017
Review Created: 09/25/2017 06:36 AM
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Phil M., Manager at Shawnee Service Center responded on 09/25/2017

Thanks Sam

Shawnee Service Center
Phil Marvin
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Phil M., Manager at Shawnee Service Center responded on 09/30/2017

Sam , Our pleasure helping you. 

Shawnee Service Center
Phil Marvin
BETSY J. on 09/23/2017
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"Prompt, efficient, friendly service"
My 16 year old Honda Civic's heat and air conditioning stopped working properly (fan moved air into the passenger compartment with no hear and with intermittent cooling). I had an unexpected opportunity to drop off my car at Shawnee on a Saturday for this repair, and they took and held the car over the weekend. They always call to let me know if/what repairs are needed, priorities, cost, and estimated time to repair. I approved the work in this case, replacement of the motor/valve that regulate whether hot or cold air is blown into the passenger compartment. I picked up the car the next Tuesday, the estimated date. Repairs were as estimated. I did have to bring the car back a couple days later when I noticed what I thought was unrelated, slightly unusual, internmittent noise and hitch in car speed. Shawnee looked at the car immediately, though it took about 5 - 10 minutes for the issues to show themselves. They realized it related to the compressor, and had the car ready for me at no charge later that afternoon. I could not have expected more immediate, effective service, and will continue to bring my car to Shawnee for regular maintenance and repairs as I have done for a number of years now.
Vehicle: Honda Civic
Service Date: 09/21/2017
Review Created: 09/23/2017 04:01 PM
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Phil M., Manager at Shawnee Service Center responded on 09/25/2017

Thank you Betsy. sorry for any inconvenience.

Shawnee Service Center
Phil Marvin
BILL C. on 09/23/2017
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"convenient"
took it in and worked on it as quickly as possible
Vehicle: Toyota Camry
Service Date: 09/21/2017
Review Created: 09/23/2017 07:14 AM
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Phil M., Manager at Shawnee Service Center responded on 09/25/2017

Thank you Bill

Shawnee Service Center
Phil Marvin
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