ReScore Reviews™ (6)

ReScore
Overall Rating 4.1666667/5Overall Rating 4.1666667/5Overall Rating 4.1666667/5Overall Rating 4.1666667/5rating 4.1666667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ease of mind"
I had arrive for my regular car maintenance after having gone over 500 miles beyond the recommended 3000 mile mark. I allowed the service associates to do their job with no worries and they released my car in a timely manner with a “clean bill of health”.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 06:46 AM
Jimmy W. at Smart Hyundai responded on 11/16/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Barbara T. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Response to visiting Smart Dealership"
I may or may not go back to Smart Dealership in Whitehall, AR because I live in Hot Springs Village. I was just there visiting friends.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 02:54 PM
Jimmy W. at Smart Hyundai responded on 11/15/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Kathy T. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ms."
Always pleasant and they get things done in a timely manner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/13/2017 10:23 AM
Jimmy W. at Smart Hyundai responded on 11/13/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smart Hyundai "
Fast Service
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/06/2017 04:08 PM
Jimmy W. at Smart Hyundai responded on 11/07/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"no long waiting and location"
recommend service is identified to bluelink if not car continues to get error that service is overdue
Smart Hyundai took care of recall without having to tell them!!!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/06/2017 12:05 PM
Jimmy W. at Smart Hyundai responded on 11/07/2017

Thank you for taking the time to rate us on sure critic. We appreciate you as a customer and thank you for your business. I noticed that you gave us a 4 out of 5 stars and wanted to see what we could have done better to receive a 5 star rating. We are always looking on ways to improve our customers experience, so if you would like to share with me some suggestions that would be great. Thanks again for your business. Hope you have a great day

Micheal Y. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
if you communicated with Smart Hyundai you should know we where there because of a recall on the hood latch,we live 50 miles from Smart so it is not very convenient. the people are very nice and good at what they do but my wife had to miss a days work to get your problem repaired.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/26/2017
Service Type: Repair
Review Created: 11/02/2017 04:30 PM
Jimmy W. at Smart Hyundai responded on 11/03/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Robert R. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service in a very timely manner!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 10:09 AM
Jimmy W. at Smart Hyundai responded on 11/02/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Jerry F. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Fast friendly service and reasonably priced'
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/01/2017 06:07 PM
Jimmy W. at Smart Hyundai responded on 11/02/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top-notch service"
You have spoiled me so that I cannot get over your great service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 11/01/2017 08:24 AM
Jimmy W. at Smart Hyundai responded on 11/01/2017

           
Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2017 Elantra "
Great service as usual.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 10/27/2017 09:55 AM
Jimmy W. at Smart Hyundai responded on 10/27/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

SANDRA C. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accommodating, Reliable and Professional!"
My Elantra always receives excellent service and care...with a smile!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/26/2017 10:00 AM
Jimmy W. at Smart Hyundai responded on 10/26/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Jane S. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Excellent
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/20/2017
Service Type: Repair
Review Created: 10/24/2017 11:08 AM
Jimmy W. at Smart Hyundai responded on 10/24/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Roy G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Great people good service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 01:09 PM
Jimmy W. at Smart Hyundai responded on 10/12/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Clara P. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional friendly timely service "
Smart Hyundai provides precessional friendly and timely service. I have purchased several cars from Smart Hyundai and I have received courteous and professional services
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:00 AM
Jimmy W. at Smart Hyundai responded on 10/10/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Jerry M. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Friendly Service "
Service was prompt . The Wait was minimal.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 10/09/2017 04:10 PM
Jimmy W. at Smart Hyundai responded on 10/10/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly and professional service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/07/2017 01:28 PM
Dustin M. at Smart Hyundai responded on 10/07/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

MARSHA P. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT!"
FRIENDLY, FAST SERVICE.
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 09/28/2017 02:29 PM
Dustin M. at Smart Hyundai responded on 09/29/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Richard E. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly people. Great service in a timely manner.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 08:52 PM
Dustin M. at Smart Hyundai responded on 09/25/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Wanda W. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"FOA"
Front Office Gentleman
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/21/2017 08:17 AM
Dustin M. at Smart Hyundai responded on 09/21/2017

Thank you for taking the time to rate us on sure critic. We appreciate you as a customer and thank you for your business. I noticed that you gave us a 4 out of 5 stars and wanted to see what we could have done better to receive a 5 star rating. We are always looking on ways to improve our customers experience, so if you would like to share with me some suggestions that would be great. Thanks again for your business. Hope you have a great day

Terry G. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"maintence"
ok
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 09:43 AM
Jimmy W. at Smart Hyundai responded on 09/20/2017

Thank you for taking the time to rate us on sure critic. We appreciate you as a customer and thank you for your business. I noticed that you gave us a 4 out of 5 stars and wanted to see what we could have done better to receive a 5 star rating. We are always looking on ways to improve our customers experience, so if you would like to share with me some suggestions that would be great. Thanks again for your business. Hope you have a great day

Displaying Review 1 - 20 of 164 in total