ReScore Reviews™ (6)

ReScore
Overall Rating 4.1666667/5Overall Rating 4.1666667/5Overall Rating 4.1666667/5Overall Rating 4.1666667/5rating 4.1666667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
95% Would Recommend
100% Business Response
Latest Review 5 days ago
Jeff C. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job Done"
Had first oil change done at 150 miles (had 19 miles on it when we test drove it), since our new 2016 Sonata had been sitting on the lot for 2 years and hadn't been started in a long time. Had no problem getting them to do it.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 02:28 PM
Jimmy W. at Smart Hyundai responded on 01/12/2018

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I got in and out quick.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/11/2018 06:02 PM
Jimmy W. at Smart Hyundai responded on 01/12/2018

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Horace G. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Excellent service. Very friendly and efficient.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 06:54 AM
Jimmy W. at Smart Hyundai responded on 01/10/2018

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Marsha P. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly service."
Always great service.
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/09/2018 02:53 PM
Jimmy W. at Smart Hyundai responded on 01/09/2018

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Holley C. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
The people are really nice and acted like they cared about me as a person
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/05/2018 10:08 PM
Jimmy W. at Smart Hyundai responded on 01/08/2018

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Patricia H. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Check engine light on"
Great service prompt
Friendly
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 12/27/2017
Service Type: Repair
Review Created: 12/29/2017 12:33 PM
Jimmy W. at Smart Hyundai responded on 12/29/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Clarence M. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best dealership!!"
Always first class customer service!!!!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 03:21 PM
Jimmy W. at Smart Hyundai responded on 12/18/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Joe F. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
they do ok
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/12/2017 02:10 PM
Jimmy W. at Smart Hyundai responded on 12/12/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Mary T. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Salespeople are not pushy. Very friendly . All departments are on top of their game."
If you want a great dependable auto at the right price go to Smart hondai
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 10:19 AM
Jimmy W. at Smart Hyundai responded on 12/08/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

ELEANOR M. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness of staff"
Jimmy was very kind, and the gentleman (Jimmy) that takes me to work every time I visit and a kind man. I really like him. I like dealing with Smart Hyundai....
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 12/05/2017 10:29 AM
Jimmy W. at Smart Hyundai responded on 12/05/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 12/02/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Winter Woes"
Great fall, winter or spring car care
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 12/02/2017 01:09 PM
Dustin M. at Smart Hyundai responded on 12/02/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Jackie M. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms"
Friendly professional service
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/01/2017 01:37 PM
Jimmy W. at Smart Hyundai responded on 12/01/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Antoinette O. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
I feel more like family than a customer. I get advice about my car and I always enjoy a good laugh while I'm there. I'm always greeted with a smile which assures me that everything is going to be ok.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/24/2017
Service Type: Maintenance
Review Created: 11/30/2017 04:11 AM
Jimmy W. at Smart Hyundai responded on 11/30/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Lethia N. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Quick, efficient, reasonable priced service
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/28/2017 06:13 PM
Jimmy W. at Smart Hyundai responded on 11/29/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Customer"
As always, the service was great, People were friendly!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 05:50 AM
Jimmy W. at Smart Hyundai responded on 11/20/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ease of mind"
I had arrive for my regular car maintenance after having gone over 500 miles beyond the recommended 3000 mile mark. I allowed the service associates to do their job with no worries and they released my car in a timely manner with a “clean bill of health”.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 06:46 AM
Jimmy W. at Smart Hyundai responded on 11/16/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Barbara T. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Response to visiting Smart Dealership"
I may or may not go back to Smart Dealership in Whitehall, AR because I live in Hot Springs Village. I was just there visiting friends.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 02:54 PM
Jimmy W. at Smart Hyundai responded on 11/15/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Kathy T. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ms."
Always pleasant and they get things done in a timely manner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/13/2017 10:23 AM
Jimmy W. at Smart Hyundai responded on 11/13/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smart Hyundai "
Fast Service
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/06/2017 04:08 PM
Jimmy W. at Smart Hyundai responded on 11/07/2017

Jimmy W. at Smart Hyundai responded on 10/27/2017
Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"no long waiting and location"
recommend service is identified to bluelink if not car continues to get error that service is overdue
Smart Hyundai took care of recall without having to tell them!!!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/06/2017 12:05 PM
Jimmy W. at Smart Hyundai responded on 11/07/2017

Thank you for taking the time to rate us on sure critic. We appreciate you as a customer and thank you for your business. I noticed that you gave us a 4 out of 5 stars and wanted to see what we could have done better to receive a 5 star rating. We are always looking on ways to improve our customers experience, so if you would like to share with me some suggestions that would be great. Thanks again for your business. Hope you have a great day

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