ReScore Reviews™ (6)

ReScore
Overall Rating 4.1666667/5Overall Rating 4.1666667/5Overall Rating 4.1666667/5Overall Rating 4.1666667/5rating 4.1666667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
95% Would Recommend
100% Business Response
Latest Review 10 days ago
Roy G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Great people good service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 01:09 PM
Jimmy W. at Smart Hyundai responded on 10/12/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Clara P. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional friendly timely service "
Smart Hyundai provides precessional friendly and timely service. I have purchased several cars from Smart Hyundai and I have received courteous and professional services
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:00 AM
Jimmy W. at Smart Hyundai responded on 10/10/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Jerry M. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Friendly Service "
Service was prompt . The Wait was minimal.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 10/09/2017 04:10 PM
Jimmy W. at Smart Hyundai responded on 10/10/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly and professional service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/07/2017 01:28 PM
Dustin M. at Smart Hyundai responded on 10/07/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

MARSHA P. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT!"
FRIENDLY, FAST SERVICE.
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 09/28/2017 02:29 PM
Dustin M. at Smart Hyundai responded on 09/29/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Richard E. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly people. Great service in a timely manner.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 08:52 PM
Dustin M. at Smart Hyundai responded on 09/25/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience

Wanda W. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"FOA"
Front Office Gentleman
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/21/2017 08:17 AM
Dustin M. at Smart Hyundai responded on 09/21/2017

Thank you for taking the time to rate us on sure critic. We appreciate you as a customer and thank you for your business. I noticed that you gave us a 4 out of 5 stars and wanted to see what we could have done better to receive a 5 star rating. We are always looking on ways to improve our customers experience, so if you would like to share with me some suggestions that would be great. Thanks again for your business. Hope you have a great day

Terry G. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"maintence"
ok
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 09:43 AM
Jimmy W. at Smart Hyundai responded on 09/20/2017

Thank you for taking the time to rate us on sure critic. We appreciate you as a customer and thank you for your business. I noticed that you gave us a 4 out of 5 stars and wanted to see what we could have done better to receive a 5 star rating. We are always looking on ways to improve our customers experience, so if you would like to share with me some suggestions that would be great. Thanks again for your business. Hope you have a great day

Linda I. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I received the same friendly service even though I can in right before closing and was able to get a pass due oil change and tire rotation before getting on the highway the next morning. Thanks you Smart Hyundai.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/15/2017 05:07 AM
Jimmy W. at Smart Hyundai responded on 09/15/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

Mack H. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, very friendly staff"
Yes
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/07/2017 10:18 AM
Jimmy W. at Smart Hyundai responded on 09/07/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

INIS R. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They always try to please their customers."
Problem solved quickly.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/04/2017 08:35 PM
Jimmy W. at Smart Hyundai responded on 09/05/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

Verified Customer on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service. "
Service manager was very nice. 40 minutes from driving up until driving away.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 08/31/2017 09:51 AM
Jimmy W. at Smart Hyundai responded on 08/31/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

Felecia B. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks!"
I appreciate Jimmy's smiling face even when giving not so pleasant news.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 08/31/2017 09:49 AM
Jimmy W. at Smart Hyundai responded on 08/31/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

Tracie B. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient Location"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/22/2017
Service Type: Repair
Review Created: 08/28/2017 12:49 PM
Jimmy W. at Smart Hyundai responded on 08/28/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

Verified Customer on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Add vacuum vehicle to services
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/26/2017 04:16 PM
Jimmy W. at Smart Hyundai responded on 08/28/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

Jackie M. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to my home"
No coment. And if you won't accept my review without. Don't send any more
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/25/2017 08:20 AM
Jimmy W. at Smart Hyundai responded on 08/25/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

Sharon J. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner "
The price for the oil change was decent. But it would be nice if the customers have free oil changes like other dealerships offer.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/18/2017
Service Type: Maintenance
Review Created: 08/22/2017 09:55 AM
Steven S. at Smart Hyundai responded on 08/22/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

Steven Shaner
Service Manager
Smart Hyundai

870-534-8122
Steven@smartdrive.com
Deana M. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people,clean waiting area & fast service."
Very good service.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 03:38 PM
Steven S. at Smart Hyundai responded on 08/22/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

Steven Shaner
Service Manager
Smart Hyundai

870-534-8122
Steven@smartdrive.com
Alfred J. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very thorough! I appreciate that.."
Happy Customer!
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 10:11 AM
Steven S. at Smart Hyundai responded on 08/21/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience.

Steven Shaner
Service Manager
Smart Hyundai

870-534-8122
Steven@smartdrive.com
Michael M. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People are the best"
Only place I trust!!!!!!!!!!!!
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 09:39 AM
Steven S. at Smart Hyundai responded on 08/21/2017

Thank you for taking the time to rate our dealership on Surecritic. We really appreciate your business and value you as a customer. We hope that every time you visit our store that you always have a 5 star experience. Hope you are enjoying your Genesis. It's almost time to trade for the 2017!! ;)

Steven Shaner
Service Manager
Smart Hyundai

870-534-8122
Steven@smartdrive.com
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