Carter Radiator Air Conditioning & Heating Service

Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

353 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 3 days ago

Reviews


RB
Ryder B.
Arkansas
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Ryder said the service was great and the mechanic kept him well informed.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Arkansas
Honda Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Mike said the service was done quickly. The employees did not charge as much as they could have.
This review was collected via phone interview by Customer Research Inc.

NW
Nelson W.
North Little Rock, AR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Nelson said this business provided quality service.
This review was collected via phone interview by Customer Research Inc.

MW
Melvin W.
Little Rock, AR
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Melvin said the staff did a good job on his diagnosis.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Maumelle, AR
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Good Place to Get Repairs
Thanks guys. Quick repairs at a fair price.

DB
Darrell B.
Mabelvale, AR
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019 Category: Service
Darrell said they had worked on his vehicle. It was still overheating. He called, and spoke with the son ,and was told to bring the vehicle in. The father told him, they would not have time to look at it. So, he would have to leave the vehicle or come back. The father never spoke with the son about it, which he did not like. He probably would recommend this business. However, if he knew of another business, this business would probably be his second or third choice to recommend. His first experience wasn't like this.
This review was collected via phone interview by Customer Research Inc.

DR
Dewayne R.
Little Rock, AR
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Dewayne said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Deborah H.
Benton, AR
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Deborah said the service was fine but would have preferred to have been told ahead of time.
This review was collected via phone interview by Customer Research Inc.

FW
Fred W.
Little Rock, AR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Fred said he likes the service provided by this business and the staff is nice.
This review was collected via phone interview by Customer Research Inc.

CJ
Cynthia J.
Little Rock, AR
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Cynthia said the service was good.
This review was collected via phone interview by Customer Research Inc.

DB
Donald B.
Little Rock, AR
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Donald said the business does good work and he hasn't had any problems. The business gets the work done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DW
Derrick W.
Little Rock, AR
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2019 Category: Service
Derrick said this business was done in a decent amount of time.
This review was collected via phone interview by Customer Research Inc.

AB
Aj B.
North Little Rock, AR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
AJ said the place does a great job, he takes all three of his vehicles down there and will be in with one next week. They have good, honest service and take care of business. He said he would like to thank them a lot for their work and he'll see them soon.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Maumelle, AR
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Knowledgeable and Fair
I am always satisfied by the quality of service and costs when I use Carter Radiator for my maintenance needs.

Thanks,

TR
Terrell R.
Little Rock, AR
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Honesty.
I've used them for years (10+). They are respectful and reliable. Smart business says compare. Do that and draw your own conclusion.

CH
Clarence H.
Little Rock, AR
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Clarence said the employees were able to repair his vehicle's issues. They provided good work. They stood by their service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Little Rock, AR
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Excellent service
These guys go out of their way to provide an outstanding service experience. While I was waiting, I observed Kandra (office manager and partner) working with a customer to help him come up with the money he needed to get his car repaired. She didn't give him the money or anything, but they came up with a payment plan to help him save up for his repairs. This extra service at no additional cost. That's what caring for customers looks like!

KM
Kayi M.
Sherwood, AR
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Kayi said the business fixed his problem and he always appreciates the great service.
This review was collected via phone interview by Customer Research Inc.

SR
Stanley R.
Little Rock, AR
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Stanley said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BH
Brenner H.
North Little Rock, AR
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Brenner said that the place had such good service, he has another appointment for next week.
This review was collected via phone interview by Customer Research Inc.