Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

308 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 8 months ago

Reviews


RF
Randy F.
Florida
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017 Category: Service
Randy said this business was honest and dependable.
This review was collected via phone interview by Customer Research Inc.

MF
Matt F.
Florida
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017 Category: Service
Matt said he was pleased with the service. The business does good work. They explain what they're doing and they have fair prices.
This review was collected via phone interview by Customer Research Inc.

BF
Becky F.
Florida
INFINITI I30
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Becky said this business was trustworthy and fast.
This review was collected via phone interview by Customer Research Inc.

DL
DOLLY L.
Mount Dora, FL
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2017
Awesome people are there to give awesome service.
Great auto repair shop!

SK
STEVE K.
Sorrento, FL
Jeep Liberty
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2017
Very satisfied
Smitty's Auto Repair did a great job on my Jeep Liberty. It's only been 5 days since I picked it up but I have had no complaints or problems so far. The only thing they forgot to do is reset the computer. Every time I start the jeep, the computer still tells me "Service Required".
Jim S. from Smittys Auto Repair responded on 08/27/2017

Steve, Thanks for the great review, sorry about the reset oversight.  Stop by and I will take care of it.  I will try not to flog the technician to terribly


WI
WALTER I.
Zellwood, FL
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2017
Quality hands on service.
Smittys offers old fashioned business practices. I take my truck in for service and repairs knowing the work is going to be done properly and at the quoted price. Jim is great to deal with.
Jim S. from Smittys Auto Repair responded on 08/27/2017

Walter, Thank you for your patience as we waited for the parts store to deliver the correct items.  I am always happy to read reviews that seem more than generous. Thank You


AS
Amanda S.
Apopka, FL
Buick Rendezvous
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Amanda said they were very fast, helpful and polite. They were reasonably priced and she will be using them again in the future.
This review was collected via phone interview by Customer Research Inc.
Jim S. from Smittys Auto Repair responded on 09/07/2017

Amanda, Thank you for the kind review, We look forward to serving all of your vehicle needs in the future.


CH
Chana H.
Tavares, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017
This place is the real deal.
This is a place you can trust. I've gotten really good, trustworthy service here on numerous occasions. I wouldn't take my car anywhere else.
Jim S. from Smittys Auto Repair responded on 08/22/2017

Chana, Thank you for putting your trust in our shop.  Our goal is to make sure you are always comfortable with our service.  Smitty


MF
Mark F.
Florida
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Spoke with Jack. He said this business is really awesome.
This review was collected via phone interview by Customer Research Inc.
Jim S. from Smittys Auto Repair responded on 08/20/2017

Jack, Thank you for the kind review.


DC
DIVVIA C.
Mount Dora, FL
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Very friendly and affordable auto repair
I have visited this location twice and have been very happy with the level of professionalism, pricing, and how they strive for a good customer experience. When my car broke down on the way to work, hey squeezed me in and accepted my unscheduled walk-in appointment. I will definitely use them in the future!
Jim S. from Smittys Auto Repair responded on 08/18/2017

Divvia, Thank you for the kind review.  We are glad we were able to help.  We look forward to helping you in the future.  Smitty.


GC
Geo C.
Mount Dora, FL
Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Geo said the business is pretty good. The staff got everything done within two days. They had all the parts they needed.
This review was collected via phone interview by Customer Research Inc.

SM
Stephen M.
Mount Dora, FL
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Stephen said this business was helpful and gave him clear communication about the work.
This review was collected via phone interview by Customer Research Inc.

JF
Jason F.
Apopka, FL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Jason said the business did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

MF
Mark F.
Florida
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Mark said this business did what they said they were going to do and the price was good.
This review was collected via phone interview by Customer Research Inc.

CC
Chase C.
Apopka, FL
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Chase said this business is very communicative and quick. He said he had a very good experience.
This review was collected via phone interview by Customer Research Inc.

RC
ROSLYN C.
Umatilla, FL
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2017
Excellent fast efficient service
Jim was awesome and made a stressful day end on a great note!!

PP
Pat P.
Mount Dora, FL
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Pat said this business was patient and they were honest. Since she is a single elderly woman, she said she is happy they didn't treat her like she was a dumb broad.
This review was collected via phone interview by Customer Research Inc.

AC
Alexis C.
Florida
Dodge Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
Alexis said this business was quick. Even though it was not their fault, there ended up being more issues than she originally thought.
This review was collected via phone interview by Customer Research Inc.

DR
Darryl R.
Florida
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2017 Category: Service
Darryl said when he picked up his vehicle the check engine light was on. He thought they would have caught that. He also still has a small leak.
This review was collected via phone interview by Customer Research Inc.

AV
Amari V.
Mount Dora, FL
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Amari said this business has really good service. He will definitely be back.
This review was collected via phone interview by Customer Research Inc.