Smittys Auto Repair


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

308 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 2 months ago

Randy F. on 09/28/2017
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Randy said this business was honest and dependable.
Vehicle: Cadillac SRX
Category: Service
Service Date: 09/22/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Matt F. on 09/19/2017
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Matt said he was pleased with the service. The business does good work. They explain what they're doing and they have fair prices.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 09/06/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Becky F. on 08/30/2017
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Becky said this business was trustworthy and fast.
Vehicle: INFINITI I30
Category: Service
Service Date: 08/28/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
DOLLY L. on 08/27/2017
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"Awesome people are there to give awesome service."
Great auto repair shop!
Vehicle: Hyundai Sonata
Service Date: 08/25/2017
Review Created: 08/27/2017 02:26 PM
STEVE K. on 08/26/2017
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"Very satisfied"
Smitty's Auto Repair did a great job on my Jeep Liberty. It's only been 5 days since I picked it up but I have had no complaints or problems so far. The only thing they forgot to do is reset the computer. Every time I start the jeep, the computer still tells me "Service Required".
Vehicle: Jeep Liberty
Service Date: 08/21/2017
Review Created: 08/26/2017 07:35 AM
Jim S. at Smittys Auto Repair responded on 08/27/2017

Steve, Thanks for the great review, sorry about the reset oversight.  Stop by and I will take care of it.  I will try not to flog the technician to terribly

WALTER I. on 08/26/2017
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"Quality hands on service."
Smittys offers old fashioned business practices. I take my truck in for service and repairs knowing the work is going to be done properly and at the quoted price. Jim is great to deal with.
Vehicle: Ford Ranger
Service Date: 08/24/2017
Review Created: 08/26/2017 01:02 AM
Jim S. at Smittys Auto Repair responded on 08/27/2017

Walter, Thank you for your patience as we waited for the parts store to deliver the correct items.  I am always happy to read reviews that seem more than generous. Thank You

Amanda S. on 08/25/2017
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Amanda said they were very fast, helpful and polite. They were reasonably priced and she will be using them again in the future.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 08/23/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Jim S. at Smittys Auto Repair responded on 09/07/2017

Amanda, Thank you for the kind review, We look forward to serving all of your vehicle needs in the future.

Chana H. on 08/21/2017
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"This place is the real deal."
This is a place you can trust. I've gotten really good, trustworthy service here on numerous occasions. I wouldn't take my car anywhere else.
Service Date: 04/03/2017
Review Created: 08/21/2017 01:06 PM
Jim S. at Smittys Auto Repair responded on 08/22/2017

Chana, Thank you for putting your trust in our shop.  Our goal is to make sure you are always comfortable with our service.  Smitty

Mark F. on 08/18/2017
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Spoke with Jack. He said this business is really awesome.
Vehicle: Honda Odyssey
Category: Service
Service Date: 08/07/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Jim S. at Smittys Auto Repair responded on 08/20/2017

Jack, Thank you for the kind review.

DIVVIA C. on 08/17/2017
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"Very friendly and affordable auto repair"
I have visited this location twice and have been very happy with the level of professionalism, pricing, and how they strive for a good customer experience. When my car broke down on the way to work, hey squeezed me in and accepted my unscheduled walk-in appointment. I will definitely use them in the future!
Vehicle: Hyundai Tucson
Service Date: 08/16/2017
Review Created: 08/17/2017 07:14 AM
Jim S. at Smittys Auto Repair responded on 08/18/2017

Divvia, Thank you for the kind review.  We are glad we were able to help.  We look forward to helping you in the future.  Smitty.

Geo C. on 08/17/2017
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Geo said the business is pretty good. The staff got everything done within two days. They had all the parts they needed.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Stephen M. on 08/09/2017
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Stephen said this business was helpful and gave him clear communication about the work.
Vehicle: Ford Focus
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Jason F. on 08/07/2017
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Jason said the business did what they said they would do.
Vehicle: Ford F-150
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Mark F. on 07/21/2017
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Mark said this business did what they said they were going to do and the price was good.
Vehicle: Acura TL
Category: Service
Service Date: 06/26/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Chase C. on 07/21/2017
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Chase said this business is very communicative and quick. He said he had a very good experience.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/03/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
ROSLYN C. on 07/02/2017
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"Excellent fast efficient service"
Jim was awesome and made a stressful day end on a great note!!
Vehicle: Ford Mustang
Service Date: 07/01/2017
Review Created: 07/02/2017 08:27 PM
Pat P. on 06/28/2017
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Pat said this business was patient and they were honest. Since she is a single elderly woman, she said she is happy they didn't treat her like she was a dumb broad.
Vehicle: Honda Accord
Category: Service
Service Date: 06/26/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Alexis C. on 06/24/2017
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Alexis said this business was quick. Even though it was not their fault, there ended up being more issues than she originally thought.
Vehicle: Dodge Dakota
Category: Service
Service Date: 06/19/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Darryl R. on 06/12/2017
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Darryl said when he picked up his vehicle the check engine light was on. He thought they would have caught that. He also still has a small leak.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/10/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Amari V. on 06/12/2017
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Amari said this business has really good service. He will definitely be back.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
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