Reviews
TP
Thelma P.
Kyle, TX
2017 Hyundai Accent
Verified
awesome service and attentive service advisor
Service is always exemplary.
Recommended
GB
Gillis B.
Austin, TX
2016 Hyundai Sonata
Verified
Better than I expected
There was a young lady by the name of Patricia who was my service rep that I got was and did a great job in keeping me informed and also of the service that needed to be done on my car. She gave service with a smile and was loaded with information about the service but I received.
Recommended
MH
Melissa H.
Smithville, TX
2018 Hyundai Elantra
Verified
Customer Service
The customer service was great. All of my questions were answered.
Recommended
TG
Tineka G.
Austin, TX
2017 Hyundai Elantra
Verified
Satisfied customer
As always Patricia went above and beyond with her excellent customer service! I love South Point Hyundai!
Recommended
DL
Dolores L.
Austin, TX
2017 Hyundai Santa Fe S
Verified
Everyone is SO NICE & SO READY TO HELP YOU, WILL TAKE MY TRUCK THERE ALWAYS
Love my Santa Fe!!!
Recommended
FM
Frank M.
Round Rock, TX
2018 Hyundai Elantra
Verified
Sale and sevice
The sale experience was the best. Myles sales rep, did everything i asked quickly without asking stupid questions. I don't feel i got screwed to hard. SERVICE was quick and friendly. Rear camera was not clear. Film to protect camera was never removed when car was sold to me. Only complaint is that i wasted two hours having to go to the dealer. Overall great service, friendly and prompt. 5 stars!!
Recommended
BF
Brenna F.
Houston, TX
2009 Hyundai Santa Fe
Verified
Not returning
This will 4th time to return to fix the same thing which was never repaired to begin with.
Mark M. from South Point Hyundai responded on 10/23/2018
Dear Ms. F,
Thank you for your review. I will be reaching out to out to you directly.
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
Verified Customer
Buda, TX
2011 Hyundai Elantra To
Verified
South point Hyundai
They took care of me and my car. Treated me very well.
Recommended
Mark M. from South Point Hyundai responded on 10/23/2018
Dear Anonymous,
Thank you for your review. We appreciate your business!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
AR
Ana R.
Austin, TX
2017 Hyundai Elantra
Verified
Excellent
I am satisfied
Recommended
Mark M. from South Point Hyundai responded on 10/22/2018
Dear Ms. R,
Thank you for your review. We appreciate your business!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
RH
Rudy H.
Austin, TX
2018 Hyundai Elantra
Verified
Customers service
Great service
Recommended
Mark M. from South Point Hyundai responded on 10/22/2018
Dear Mr. H,
Thank you for your review. We appreciate your business!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
JG
Juana G.
Austin, TX
2017 Hyundai Elantra
Verified
Fast service
Very nice workers and coffe
Recommended
Mark M. from South Point Hyundai responded on 10/22/2018
Dear JGDDL,
Thank you for your review. I am happy that you were pleased with your Service visit. Come back soon!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
CS
Craig S.
Austin, TX
2016 Hyundai Elantra
Verified
Problem not solved, no parts replaced
Wife's car would not crank the engine, it just made a clicking sound. This dealership had replaced the battery less than one month ago, for $320. She got a jump from someone and it started; she drove it directly to the dealership. After 2 hours waiting for analysis/answer, she was told "There's nothing we can find wrong. Sometimes this happens when the weather changes". So a 2 year old car, with a 1 month old battery won't start. It's under factory and extended warranties. Sometimes it may need a jump to start in 48 degree weather. That is unacceptable. Replace the battery, replace the start circuit electronics, update software, at least try to do something to remedy the problem that has now made the vehicle unreliable. If it still has an issue, try something else. But just doing nothing is completely unacceptable.
Mark M. from South Point Hyundai responded on 10/22/2018
Dear Mr. S,
Thank you for your review. Let me reach out to you by phone to see how I can help.
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
DS
David S.
Austin, TX
2014 Hyundai Accent
Verified
Friendly, fast, convenient service.
Great service and so fast!
Recommended
Mark M. from South Point Hyundai responded on 10/22/2018
Dear Mr. S,
Thank you for your review. I am glad that you were pleased with your Service visit. Come back soon!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
CM
Charles M.
Austin, TX
2017 Hyundai Tucson
Verified
Quality service
Service advisor went above and beyond just asking what I needed
Recommended
Mark M. from South Point Hyundai responded on 10/19/2018
Dear Mr. M,
Thank you for your review. Your comments were nice to hear. Come back and see us soon!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
Verified Customer
Austin, TX
2014 Hyundai Sonata
Verified
x
x
Recommended
Mark M. from South Point Hyundai responded on 10/18/2018
Dear Anonymous,
Thank you for your review. We appreciate your business!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
AB
Andrea B.
Bastrop, TX
2013 Hyundai Veloster
Verified
Great staff!
Santana was awesome! Super helpful and super nice. I dropped my car off after work (love the extended business hours!) and had to wait a little while for my ride. I had multiple service staff members asking if I was okay and if I needed anything. Santana gave me a time he would update me about my car and he stuck to it. When I picked my car up it was vacuumed and clean.
These guys are on point for customer service!
These guys are on point for customer service!
Recommended
Mark M. from South Point Hyundai responded on 10/18/2018
Dear Ms. B,
Thank you for your review. I am so happy that it worked out well. Come back soon!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
Verified Customer
Austin, TX
2016 Hyundai Elantra
Verified
Great service
Great service
Recommended
Mark M. from South Point Hyundai responded on 10/17/2018
Dear Anonymous,
Thank you for your review. We appreciate your business!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
CZ
Christian Z.
Austin, TX
2016 Hyundai Tucson
Verified
Always great service
Always great service when I bring my vehicle in
Recommended
Mark M. from South Point Hyundai responded on 10/17/2018
Dear CZ,
Thank you for your review. I am happy that you were pleased with your Service visit!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
NC
Nancy C.
Austin, TX
2016 Hyundai Tucson
Verified
My service rep Gilbert always takes care of me....
Gilbert always makes sure I get immediate attention
Recommended
Mark M. from South Point Hyundai responded on 10/17/2018
Dear Ms. C,
Thank you for your review. Gilbert is a great teammate. Come back and see him soon!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
RA
Reynaldo A.
Austin, TX
2016 Hyundai Tucson
Verified
Excellent Customer Service
From the second I pulled up I was greeted. The greeters were amazing and polite. The service writer assigned to me took pride in her work and was all about the customer. Everyone from start to finish was amazing. Big shout out to Matt who shuttled me to my home and back the dealership when my car was getting serviced. Great kid and he has a bright future ahead of him.
Recommended
Mark M. from South Point Hyundai responded on 10/17/2018
Dear Mr. A,
Thank you for your review. I am happy that you had a good experience!
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com