Reviews

Thank you for returning our survey. I appreciate your taking to provide your observations and your kind words for Gilbert. Please accept my apology for the delays in the shop work flow. I appreciate your feedback and will review and use the information constructively.
If we can be of any assistance in the future, please do not hesitate to contact me.
Thanks again,
Gerald Watson
Fixed Operations Director
(512) 326-2244 ext 341

Thank you for completing our survey, I appreciate your observations and your kind words for our staff.
If there is anything we can do for you in the future, please do not hesitate to contact us.
Gerald Watson
Fixed Operations Director

I appreciate your responding to our survey and thank you very much for your kind words for Ms. Patricia. I will share your review with her.
We appreciate your business and look forward to assisting you in the future.
Gerald Watson
Fixed Operations Director

Thank you for taking time to respond. We appreciate your business and look forward to assisting you in the future.
Gerald Watson
Fixed Operations Director

Thank you for bringing this to my attention, I will be reaching our to on Monday to discuss in more detail.
Gerald Watson
Fixed Operations Director
Good Afternoon. I have left a message in your voice mail and provided my personal cell phone number. I would very much like to visit with you as soon as possible regarding your experience.
Thank you,
Gerald Watson
Fixed Operations Director

Thank you for responding to our survey, I appreciate your feedback. I appreciate your business and we look forward to assisting you in the future.
Gerald Watson
Fixed Operations Director

Thank you for taking time to respond to our survey and I appreciate your taking my call this afternoon and providing additional feedback.
If there is anything I can do in the future, please do not hesitate to contact me.
Steve Borke
(512) 326-2244 ext 305

Thank you for completing our survey. I appreciate your feed back.
I will be reaching out to on Wednesday to review your concerns.
Thanks again,
Gerald Watson
Fixed Operations Director
Thanks again for your feed back.
Gerald Watson
Fixed Operations Director
(512) 326-2244 ext 341

Will use again..
Thank you for taking time to respond to our survey. We appreciate your business and look forward to assisting you in future.
Gerald Watson
Fixed Operations Director
Thank you very much for your kind words for our staff. We appreciate your business and look forward to assisting in the future.
Gerald Watson
Fixed Operations Director
I appreciate your brining this to my attention. I sincerely apologize for my staff not taking care of you and your appointment. It is very disappointing to me that what should have been a very easy accomodation was not provided. I will be more than happy to provide a valet pickup and delivery of your Hyundai to perform the oil and filter change. I left my personal cell number on your voice mail and would appreciate your calling me at your convenience this coming week.
Thank you again for your email.
Gerald Watson
Fixed Operations Director
(512) 326-2244 ext 341

I am very disppointed to read of your poor experience from my service staff. I appreciate your bringing this to my attention and sincerely apologize for what occurred. I have left my personal cell number on your voice mail and would very much like to visit with you and work together to resolve all concerns.
I look forward to your call.
Sincerely,
Gerald Watson
Fixed Operations Director
(512) 326-2244 ext 233
Thank you very much for bringing this our attention. Please accept my sincerest apology for our not making you feel comfortable. I am disturbed and disappointed that our Covid 19 protocals were not in full display during your service visit. We do not take any members of our team not following our policy lightly. I will review this with all our staff and make sure this does not reoccur.
Thank you again,
Gerald Watson
Fixed Operations Director
(512) 326-2244 ext 233

Thank you very much for taking time to respond to our survey, we appreciate your business.
If there is anything I can do to assist you in the future, please do not hesitate to contact me.
Gerald Watson
Fixed Operations
(512) 326-2244 ext 233