100% Would Recommend
Latest Review 2 days ago
JOHN H. on 10/20/2017
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"Mercedes AC"
One afternoon, the AC on my 2011 E350 just went warm. I've had previous work done on company cars at ACC so I dropped it off there for diagnostics. Turns out the fan had gone bad and needed to be replaced. After the fan was installed the AC still wouldn't work due to electrical contacts between the fan and compressor. Rod and John kept working it and got it figured out - Mercedes controls everything by computer and after being "rebooted" the AC is now running strong. I can't recommend this shop highly enough. They do good work, their rates are reasonable, and they really care about their work.
Vehicle: Mercedes-Benz E350
Service Date: 10/19/2017
Review Created: 10/20/2017 06:55 AM
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Keith W. at Austin Car Care responded on 10/20/2017

THANK YOU YOU JOHN FOR BEING SUCH A GREAT CUSTOMER AND VERY UNDERSTANDING WE ARE HAPPY SERVICE YOU IN THE FUTURE

Keith Washington
Owner
Micheal H. on 10/17/2017
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Micheal said this business provided good service and they had fair prices.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 10/04/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
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Keith W. at Austin Car Care responded on 10/18/2017

THANK YOU SO MUCH FOR THE REVEIW WE COULD NOT DO WHAT WE DO WITH OUT CUSTOMERS LIKE

Keith Washington
Owner
GREG D. on 10/06/2017
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"Prompt, and fair."
Great place. Always prompt and fair.
Vehicle: Nissan Murano
Service Date: 09/28/2017
Review Created: 10/06/2017 11:56 AM
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Keith W. at Austin Car Care responded on 10/06/2017

Hello Greg this is Keith from Austin car care I just wanted to thank you so much for the review and to let you know how much we value you as a customer so we appreciate you as loyal customer and if there anything we can do for you more please give us a call thank you 

KEITH W. on 10/02/2017
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"BEST REPAIR SERVICE "
REPAIRS HAS GREAT PRICES FAST SERVICE PICK UP AND DELIVERY
Vehicle: GMC Acadia
Service Date: 09/29/2017
Review Created: 10/02/2017 07:05 PM
MAHASIN M. on 09/29/2017
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"Great service "
Quick and easy. Great service!!!!
Vehicle: Toyota Yaris
Service Date: 09/27/2017
Review Created: 09/29/2017 05:04 AM
SANDRA B. on 09/27/2017
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"The staff are always friendly and professional "
Once again these guys did a great job and at an affordable price. Roddick was friendly and also explained what need to be fixed. I would definitely recommend this shop.
Vehicle: Chevrolet Aveo
Service Date: 09/25/2017
Review Created: 09/27/2017 05:51 AM
GREG D. on 09/15/2017
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"Good people to work with"
Austin Car Care has always been fair and responsive. We drive older cars that need regular maintenance and Keith always knows the issues with my cars from long experience. I will continue to go to ACC.
Vehicle: Chevrolet TrailBlazer
Service Date: 08/04/2017
Review Created: 09/15/2017 10:30 AM
Patricia O. on 08/22/2017
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Patricia said this business is always quick to reply to her when she has a concern. They go out of their way to get her vehicle to the facility. Their customer service is outstanding and the prices are better than other places.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/16/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Adam M. on 08/12/2017
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"Service "
Keith & workers are the best!
Vehicle: Chevrolet Silverado SS
Service Date: 08/11/2017
Review Created: 08/12/2017 08:35 PM
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Keith W. at Austin Car Care responded on 08/13/2017

Thank you for being a great customer with Austin Car Care  we appreciate your business and hope to continue the business with you in the future

James S. on 07/28/2017
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James said the business is good but the overall experience was average.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/29/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
David H. on 07/26/2017
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David said he thought they were spectacular.
Vehicle: Acura TL
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Margaritta S. on 07/24/2017
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Margaritta said this business was helpful. They were able to fix a mistake that another facility had made. However, there were issues with their communication
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 07/20/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Ken P. on 07/22/2017
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Ken said this business always does a good job. This time he broke down on his way home after the repair. Some things were not done that he thought would be done, but the staff missed a few things.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Yuyan W. on 06/30/2017
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"Great services "
They are nice and knowledgeable. I would diffidently recommend this place to anyone.
Vehicle: Subaru Forester
Service Date: 06/29/2017
Review Created: 06/30/2017 09:43 PM
Garet M. on 06/24/2017
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Garet said they let him know what was going on everyday with his service.
Vehicle: Scion tC
Category: Service
Service Date: 06/19/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Thomas G. on 06/23/2017
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Thomas said they did a good job.
Vehicle: GMC Yukon
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
RUDY G. on 06/20/2017
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"Honest folks doing a great job at reasonable prices. Can't ask for more from any business! "
Excellent work from honest folks at a reasonable price!
Vehicle: Mazda Tribute
Service Date: 06/19/2017
Review Created: 06/20/2017 09:30 PM
Robert D. on 06/20/2017
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Robert said this business has fair prices, and they get him in and out in a timely manner.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 05/04/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Daniel H. on 05/30/2017
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Daniel said the service at this business was good. The price was reasonable.
Vehicle: Ford Expedition
Category: Service
Service Date: 05/12/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
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Keith W. at Austin Car Care responded on 05/31/2017

thank you DANIEL HAYS FOR YOUR RESPONSE PLEASE CALL AGAIN WHEN YOU NEED SERVICE INSIDE THE CITY LIMIT WE DO PICK UP AND DELIVERY NO EXTRA COST

Kendrake H. on 05/26/2017
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Kendrake said this business provides great service and they do excellent work.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/12/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
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