Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

78 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


AA
Alvin A.
Austin, TX
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Alvin said that the facility did a good job, but they forgot something he had discussed with them about doing when it was in for service.
This review was collected via phone interview by Customer Research Inc.

MB
MARTHA B.
Austin, TX
Chevrolet Cruze Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Quality affordable timely
Mr. Washington was able to provide quality, affordable, and timely service. Excellent customer service.

LR
LAKISHA R.
Austin, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
True care
Let me say thank you to staff at Austin Car Care for getting my van back up and running. Mr.Washington and his staff takes extraordinary care of vehicle they don't release it until they know the work is done correct

LM
Lara M.
Austin, TX
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018 Category: Service
Lara said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KM
Kenneth M.
Texas
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Kenneth said the business had a nice staff, they provided good service and they were also very courteous.
This review was collected via phone interview by Customer Research Inc.

BS
Bashir S.
Austin, TX
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Bashir said this is a good business.
This review was collected via phone interview by Customer Research Inc.

DA
Dejon A.
Austin, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Dejon said that the place is quick, keeps him posted on all work and completes services fast.
This review was collected via phone interview by Customer Research Inc.

LR
LAKISHA R.
Austin, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
They don't try and beat you out of money
They are truly a great company. Work hard and do extraordinary work

LP
Luis P.
Austin, TX
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Luis said the business has good service and better prices than other places, and they were on time.
This review was collected via phone interview by Customer Research Inc.
KEITH W., MANAGER from Austin Car Care responded on 11/28/2018

Thank you call us anytime until Dec 31 2018 it 20%off all service 


PV
PITT V.
Austin, TX
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Professional and Friendly!
Great!

CB
Cecil B.
Manor, TX
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Cecil said the staff took care him, and they're an excellent business to do work with.
This review was collected via phone interview by Customer Research Inc.
KEITH W., MANAGER from Austin Car Care responded on 11/14/2018

Thank for review


MW
Matt W.
Austin, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Matt said the employees are very respectful, fast, and they gave him all the right information that he needed to know.
This review was collected via phone interview by Customer Research Inc.
KEITH W., MANAGER from Austin Car Care responded on 11/14/2018

Thank you we enjoy taking Care of our veterans Thank you for your service 


LR
LAKISHA R.
Austin, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Awesome staff and owner
They truly care about what you want. Plus they stand behind their work.

DP
Daniel P.
Austin, TX
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Daniel said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TG
Thomas G.
Austin, TX
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Thomas said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MM
MARIN M.
Austin, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
A trusted mechanic is like a best friend
A best friend is hard to find but a trusted mechanic is even harder, in my opinion. I have known Keith for years and I can say without hestitation that he is the best mechanic I have found in all my dealings with car guys. I know when I take my car to Keith that I will be treated fairly and am in expert hands. Thank you Keith for all the years of amazing service to me and my vehicles!

AL
ALFORT L.
Austin, TX
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Great Customer Service Quality Work
Keith take pride in what he do. He provide great customer service n good work. He never over charge for the work he do. He lets you know what's wrong with your vehicle n the cost it would be before he works on your car. I was recommended to Keith by someone else n I been going there since than as well as sending other people there as well. Great Job 👍

EB
Earl B.
Texas
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Earl said he appreciates that he always receives excellent service and quality work.
This review was collected via phone interview by Customer Research Inc.

BS
Brenda S.
Austin, TX
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Brenda said the service was wonderful. The work was great. She was pleased with her service.
This review was collected via phone interview by Customer Research Inc.

TD
Tiffaney D.
Austin, TX
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Tiffaney said the business is the best she has ever used. The people, the service and the prices are great. She stated that the owner works with her and is considerate of her financial situation.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 78 in total