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Southside Auto Repair

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(130 Reviews)
0
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Score Details

5 stars
78%
4 stars
10%
3 stars
2%
2 stars
<1%
1 star
8%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Since 1968, our family-owned auto shop in Lexington, Kentucky, has been helping customers with all their auto repair needs. Whether it’s a simple oil change or a thorough brake inspection, Southside Auto Repair does it all. Since 1968, our family-owned auto shop in Lexington, Kentucky, has been helping customers with all their auto repair needs. Whether it’s a simple oil change or a thorough brake inspection, Southside Auto Repair does it all.

Categories
Auto Repair, Towing Service, Hybrid Service
Contact
(859) 278-2999
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* America/Adak
403 Southland Dr Lexington, KY 40503
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Southside Auto Repair's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(130 Reviews)
Write a Review
Recent Reviews
JB
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Jennifer B.
Lexington, KY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/03/2021
0
ZERO STARS $100+ estimates!
ZERO stars!! Be Aware! Southside DOES NOT do free estimates! You WILL pay $100+ depending on their mood that day, just to walk in the door and talk to them. I called ahead of time but was not informed of this "fee" until it was too late. Note, this "fee" does NOT go toward repair costs, which are also overpriced. I've never done business this way and will not moving forward. When asked about this fee, I was told "You pay a co-pay at the doctors office don't you." WOW! Very poor customer service! I have a brand new vehicle, brand new tires, with just one slow leaking tire. $400 and 2 days later I have a new tire. If course they weren't able to fix mine. I left Southside TOTALLY uncomfortable with my purchase!! But I needed the tire fixed. Now I have daily thoughts of what they may have done to my vehicle unnecessarily, to get more $ from me :-( I was seeking service for peace of mind! I DID NOT get that from Southside! We've lived in the Southland neighborhood all my life (40+years) and was kind of excited to see this convenient location for family car repairs. My entire family (9 vehicles total) and anyone else I can tell will know DO NOT use Southside! Please drive/tow to another location! It's just not worth the stress. I have a Great Mechanic and have never been treated this way, EVER! I now see why we stick with what we know.
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