Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

941 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


RC
Ronnie C.
Kentucky
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Ronnie said his experience was fine.
This review was collected via phone interview by Customer Research Inc.

AB
Annete B.
Crittenden, KY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Brake work
The professionals at Complete Auto Care have serviced our cars and trucks many times. They are always honest with reasonable prices and give excellent service. We are very pleased with care and would recommend their services to all.

CL
Charles L.
Kentucky
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019 Category: Service
Charles said the staff treated him pretty good.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Independence, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Great service by expert technicians
Been a customer since day one. Super service, never try to over sell and my one stop shop for everything for our car, including tires.

WB
William B.
Crittenden, KY
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
William said this business has always been good to him.
This review was collected via phone interview by Customer Research Inc.

BR
Brett R.
Kentucky
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Brett said the service was not quite on time, but the service manager was very friendly and helpful. The tow truck driver was really good and went out of the way to help him. He had left something in his vehicle and the employees went above and beyond, and brought it to him.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Walton, KY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Bob said they were good and he is fine with them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Crittenden, KY
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
From services done to my car as well as roadside assistance.
Always such an easy process.The staff is friendly and knowledgeable. I would not take my personal vehicle anywhere else.

DO
Dennis O.
Crittenden, KY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Dennis said that the place did well.
This review was collected via phone interview by Customer Research Inc.

RH
Roy H.
Kentucky
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Roy said the staff was courteous and timely with the work.
This review was collected via phone interview by Customer Research Inc.

CS
Cheryll S.
Kentucky
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Cheryll said the staff were reliable, and had good communication. They did exactly what they said they would do, and had it ready when they said it would be. They were informative and she was really pleased with their integrity.
This review was collected via phone interview by Customer Research Inc.

SH
Shannon H.
Independence, KY
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Spoke with Robbie. He said the business's employees explained everything, but mentioned that they didn't really get that deep into what was wrong with the vehicle. He stated that he would've liked it if things were explained a little better for people who don't understand vehicles as well.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Crittenden, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Michael said the business does a good job. He will recommend them to others.
This review was collected via phone interview by Customer Research Inc.

AJ
Allen J.
Walton, KY
Chevrolet Caprice Police Patrol Vehicle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Friendly courteous service
Perform the work requested without trying to sell add ons

MH
Matt H.
Dry Ridge, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/14/2018 Category: Service
Matt said he dropped off his vehicle on Saturday. The business didn't follow up with calls or return any calls. He picked up his vehicle and fixed it himself.
This review was collected via phone interview by Customer Research Inc.

KW
Kim W.
Kentucky
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Kim said the staff was great. They had the part she needed and the work was done timely.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Walton, KY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
John said that the business was top notch and did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Crittenden, KY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
The people at complete auto are friendly
They have the best prices around

JF
Jennifer F.
Dry Ridge, KY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
The employees made me feel comfortable and the service was very quick.
I went in for an oil change and it only cost $25 with a coupon. The Employees were nice quick to assist. I would definitely recommend this company.

DL
Dave L.
Crittenden, KY
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
All of our family's auto repair....
Complete Auto won the trust of my family with their top notch work,welcoming atmosphere, and competitive pricing. They are trusted with the automotive repair and upkeep of all of the family's vehicles. Great bunch of honest, willing to go the extra mile people.