Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

891 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


LC
Laveata C.
Williamstown, KY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Laveata said she is always treated right and that Willie was the best employee there.
This review was collected via phone interview by Customer Research Inc.

BC
Barb C.
Kentucky
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Barb said the staff was excellent, friendly, and the price was affordable.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Kentucky
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Ryan said the staff at this business were good to her, he has taken multiple vehicles to this business, and this is the first time they caught something that could have been a real problem.
This review was collected via phone interview by Customer Research Inc.

SS
Stan S.
Kentucky
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Stan said the people were great and the service was great. It was awesome.
This review was collected via phone interview by Customer Research Inc.

SA
Sean A.
Kentucky
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Sean said they were friendly and were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KJ
Kent J.
Walton, KY
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Kent said he has used them for a long time. They are honest, they take care of him, and they do excellent work. Kent stated they treat him very well, and are honest.
This review was collected via phone interview by Customer Research Inc.

DD
Deann D.
Independence, KY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Deann said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Kentucky
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Robert said the service at this facility was great. He ended up having to tow the vehicle to a business and sell the vehicle quickly. He stated the manager at the business handled everything very well. He waited with him until a tow came to get his vehicle.
This review was collected via phone interview by Customer Research Inc.

CD
Chris D.
Crittenden, KY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Chris said the staff did a great job. He was 100 percent satisfied with the service. They were wonderful, polite and easy to work with. He enjoyed it. They treated him fairly.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Kentucky
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Bill said he likes the service at this business. The people there are friendly and courteous and fantastic and honest.
This review was collected via phone interview by Customer Research Inc.

SE
Shane E.
Fairview, NC
Volvo XC90
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Shane said it was good service, but expensive.
This review was collected via phone interview by Customer Research Inc.

JR
Jade R.
Kentucky
Honda Civic
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/16/2018 Category: Service
Jade said her vehicle had broken down and she was stranded by the side of the interstate. She called AAA and they dispatched this business to come tow her vehicle. She was supposed to be top priority because of her location and they were supposed to be there within the hour. It took the employee 1 1/2 hours to get to her. He couldn't figure out where she was. It took forever for someone to call her back. It wasn't a good experience. Once she got to the facility, everything was fine and the employees were nice but she wouldn't recommend this business for towing.
This review was collected via phone interview by Customer Research Inc.

DC
Dennis C.
Walton, KY
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Dennis said the staff didn't find the problem because the vehicle wouldn't fail for them. However, they were nice and easy to work with.
This review was collected via phone interview by Customer Research Inc.

DM
Danny M.
Kentucky
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Danny said the business did what they said they would in the time they said, and they are a very good service.
This review was collected via phone interview by Customer Research Inc.

RD
Rita D.
Kentucky
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Rita said the staff were professional and got the job done. She was treated very kindly and respectfully.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Crittenden, KY
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Anthony said the business did great work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PK
Pam K.
Kentucky
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Pam said the business did what she asked them to do and everything went fine. She is satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

PT
Phil T.
Walton, KY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Phil said they are a great group of people. He appreciated them getting his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

BR
Barbara R.
Morning View, KY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Barbara said the staff is kind, considerate, and always is interested in what is going on with the vehicle. They check out the vehicle to see if it is safe. They are great. They are just wonderful.
This review was collected via phone interview by Customer Research Inc.

KT
Kyle T.
Walton, KY
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Kyle said it was the best experience at this facility.
This review was collected via phone interview by Customer Research Inc.