Complete Auto Care Corporation


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

772 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago
Joyce V. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joyce said this business has always done a great job.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/04/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
David B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Eva. She said the technicians are very good with taking care of their vehicles in every way. They have always been very hospitable. Their vehicles have been serviced there for more than 10 years.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 10/04/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Connie T. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Connie said every time she goes to this facility she gets good service and a fair price.
Vehicle: Ford Escape
Category: Service
Service Date: 10/05/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Wallace P. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service and price"
Dropped my truck off to have new tires installed and a Mobil 1 synthetic oil change. All done without hassle and fair price.
Vehicle: Ford F-150
Service Date: 10/06/2017
Review Created: 10/10/2017 04:45 PM
Karen R. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wheel bearing replacement"
Everyone is very friendly and helpful there......the work they do is quality. We have never had any issues with Service.
Vehicle: Honda Civic Si
Service Date: 10/02/2017
Review Created: 10/04/2017 07:00 AM
Chris O. on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Emphasis on quality repairs"
Got me right in, listened to me (the customer) describe the issues, looked it over themselves, and came to immediate resolution. Truck is running better than it ever has.
Vehicle: Ford Police Interceptor
Service Date: 09/30/2017
Review Created: 10/03/2017 04:41 AM
Brad W. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brad said this business did a good job.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/28/2017
Review Created: 10/03/2017
This review was collected via phone interview by Customer Research Inc.
Paula E. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paula said this business was very helpful and the prices were fair. They were easy to work with.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Review Created: 10/03/2017
This review was collected via phone interview by Customer Research Inc.
Bill R. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said this business has an experienced and professional staff and they took care of him right away,
Vehicle: Cadillac DTS
Category: Service
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Ryan P. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Quick, honest, great service
Vehicle: Honda Accord Sdn
Service Date: 09/22/2017
Review Created: 09/23/2017 09:15 AM
Ron D. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Saturn SL1 repair"
We are always met with friendly and immediate help, and this is very appreciated.
Vehicle: Saturn SL
Service Date: 09/20/2017
Review Created: 09/20/2017 09:07 PM
Brandy M. ReScore Review on 09/28/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brandy said the business fixed the suspension but they made her pay $70 for an alignment and the alignment is still off.
Vehicle: GMC Envoy XL
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Brandy said this business did a good job and the service was fairly priced. They did not tell her the extent of the damage to her vehicle. They let her drive it off the lot but she did not get a half mile down the road barely going 30 miles an hour, and she realized that she would not be able to drive it down the highway and she had to take it back.
Vehicle: GMC Envoy XL
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Willie G. at Complete Auto Care Corporation responded on 09/20/2017

Brandy,
We appologize for the miss communication. Your auto came to our shop with a missing tire and wheel due to the lug nuts not being tightnend properly. You furnished your own parts and we made the repair. You indicated that you had someone at home to help you with repairs. Since money is tight with a lot of folks we assumed you were having the additional repairs done at home.We will try to to a better job of communicating the extent and seriousness of the repairs needed in the future.

Willie Green
President CACC
859-356-9026
John H. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the staff did a good job.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 09/05/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
William B. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said this business did a great job.
Vehicle: Kia Optima
Category: Service
Service Date: 08/14/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Amanda J. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amanda said this business never gives her problems.
Vehicle: Toyota Pickup
Category: Service
Service Date: 08/31/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Bob S. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tremendous Service as Always"
Complete Auto Care has been our one stop car repair and required items such as tires, wiper blades and many other things. At Complete you tell them what you need unless they find something defective that needs immediate attention..just took our 2009'Escape in for its oil change and mentioned we were going on a several thousand mile vacation. Not only a quality and very inexpensive oil change but their certified mechanics went over our car with a fine tooth comb checking for anything that could potentially cause us issues.
They're staff starts with Eric at the front desk to their very skilled certified mechanics Danial and Will.
If Complete is not your car maintenance and repair you're not taking proper care of your car.
And NO I am not related to any of the staff just one very satisfied customer
Vehicle: Ford Escape
Service Date: 08/29/2017
Review Created: 08/31/2017 06:39 AM
Ron D. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repair"
Always a pleasure to take our car to Complete Auto to be taken care of!
Vehicle: Saturn SL
Service Date: 08/28/2017
Review Created: 08/30/2017 09:28 AM
Phillip F. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phillip said this business did a good job, they met and exceeded his expectations.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 08/22/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
B.J. G. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Lemix. He said he is satisfied and totally pleased with the service he has gotten from this facility. The personnel are courteous and they get him in on time. They have nice people on staff and he will continue to use them for as long as they are in business.
Vehicle: Ford Escape
Category: Service
Service Date: 08/24/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
James S. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said he was pleased with the service and he was thankful that they fit his vehicle in. It broke down while he was traveling.
Vehicle: Ford F-Super Duty
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 772 in total