Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

907 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 16 hours ago

Reviews


HE
Hugh E.
Dry Ridge, KY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Always honest
Fair prices, have always had correct diagnosis and been able to fix the problem.

CL
Charles L.
Kentucky
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Charles said that the place did a fine job.
This review was collected via phone interview by Customer Research Inc.

DV
Don V.
Taylor Mill, KY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Buick LeSabre
Love Complete....wouldn’t go anywhere else!!!! Always work us into there schedule.....very quickly!!

BG
Bill G.
Kentucky
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Bill said the mechanic does outstanding work and everyone is very professional.
This review was collected via phone interview by Customer Research Inc.

JG
Jessica G.
Kentucky
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Jessica said the employees took care of her vehicle in a timely manner. They were polite. They completed the service properly.
This review was collected via phone interview by Customer Research Inc.

JM
Josh M.
Kentucky
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Josh said that he would highly recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EO
Elmer O.
Kentucky
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Elmer said the cashier was extremely helpful.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Kentucky
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
David said the business does a great job.
This review was collected via phone interview by Customer Research Inc.

CS
Carole S.
Independence, KY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Carole said she loves the staff. They are straight up with her about how much the service will cost, and what needs to be done. They do not do any work that is not needed, or with out her permission. She appreciates them.
This review was collected via phone interview by Customer Research Inc.

JN
Jesse N.
Kentucky
BMW 5 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Spoke with James, He said he loves the place and everything was great except it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

SP
Steven P.
Walton, KY
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Steven said the employees were courteous, on time, and did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Independence, KY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
You trust your doctor trust Complete
Last oil change Complete noticed some oil leaks. Valve cover, oil pan and one other $300 part. Took the 2009 Escape to the doctors at Complete(Eric, Wil and Daniel) and they found the valve cover gaskets and oil pan gaskets leaking and replaced them. The expensive $300 part no problems. Many many shops would have replaced it and I’d have never known the difference.
Folks this is the way Complete has always operated. Fix what needs fixing now, mention to you something that may need work down the road but not now and they’ll keep an eye on it.
BTW we raced in the ARCA series in the early 2000's and we ran Cup bodies and Cup engines. Our engine builders told us to absolutely changed your oil every 3,000 miles. Just like taking a shower. You can buy the most expensive body wash but after 3 days you are going to smell and have collected dirt the same as your engine. Got this one from the top NASCAR engine builder

JV
Joyce V.
Walton, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Joyce said she has always been able to get an appointment at this facility when needed. She stated the service is done quickly, efficiently, and the staff seem to check everything needed.
This review was collected via phone interview by Customer Research Inc.

KM
Kathleen M.
Kentucky
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Kathleen said the technicians were very professional, did the service quickly, communicated well and did a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
Dry Ridge, KY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Matt said the business did a good job. They had him in and out, but the price was a little more than he expected.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Crittenden, KY
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
William said that he would absolutely recommend this business for services.
This review was collected via phone interview by Customer Research Inc.

LC
Laveata C.
Williamstown, KY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Laveata said she is always treated right and that Willie was the best employee there.
This review was collected via phone interview by Customer Research Inc.

BC
Barb C.
Kentucky
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Barb said the staff was excellent, friendly, and the price was affordable.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Kentucky
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Ryan said the staff at this business were good to her, he has taken multiple vehicles to this business, and this is the first time they caught something that could have been a real problem.
This review was collected via phone interview by Customer Research Inc.

SS
Stan S.
Kentucky
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Stan said the people were great and the service was great. It was awesome.
This review was collected via phone interview by Customer Research Inc.